Graftoncollection Reviews 

Nothing like the picture. These are cheap plastic that remind me of a childs sippy cup. Joke.

False/ Deceptive practices! This place operates just like the plethora of clothing places online that uses AI and stolen pictures from other businesses. The quality of the actual items received is worse than what you'd receive from Temu or Wish. Should definitely be shut down!

Advertised as carved from natural minerals. Are actually badly painted resin.

T TOTAL RIPOFF I SO WISH I HAD READ The REVIEWS BETTER CHEAP PLASTIC NO REAL MINERAL ITS BS & THE BBB SHOULD KNOW ABOUT THIS COMPANY!!!!!!!

Don’t fall for this scam. Cheap plastic material. They need to be put out of business for false advertising.

I was expecting an actual mug made from crystal or gemstone as the description and the price point referred to. Do not waste your time I am so disappointed my husband's Christmas gift turned out to be a gag gift at least he thought it was hilarious.

Psalm 37:1–2 Don’t worry about the wicked or envy those who do wrong. Like grass, they soon fade away. Like spring flowers, they soon wither.
I’m not sure why this company is still able to be in business… but they won’t be for long. They will soon reap what they sow.
I didn’t return this 3-D printed very poorly painted cup. It sits on my shelf to remind me a very, very important lesson; READ REVIEWS and do my research before making an online purchase. Buyers beware!

Custom cut from stone my ass. Cheap plastic junk. Got scammed. Sham on me. This company is such a scam . Can not believe they still exist. They will not reimburse you. Or return emails

I would give it a 0 if I can !My crystal coffee mug that ordered is nothing but plastic cheap made horrible looking for $30 !There is no trace of any crystal material in it !It’s a scam !

I should have looked at the reviews. Poor quality what a waste of money. DO NOT BUY FROM THIS COMPANY. I purchase Crystal cups and it was cheap. You can still smell the paint. Not US made poor quality, extremely disappointed. They were supposed to be Christmas gifts and I couldn’t even return. I never leave bad reviews. This is my first. That’s how bad this company is.

[redacted] shows what I received after attempting to buy [redacted].
Despite my many requests, the seller then refused to provide me with return information.
So I opened a dispute claim with my bank and credit card issuer to which the seller *submitted a fake email* complete with a hitherto unprovided return address. Having thus "proved" me a liar, the seller has, apparently, won the dispute claim.

100% Scam.
Picture in NOT what you get.
Don't waste your money.

This company is 100% a scam. They sell you cheap plastic mugs from China, advertising them as being made from actual minerals. You pay $25-30 and what you get isn't worth more than $1. When I received them, I threw them away immediately, as they weren't even worth trying to give away. They were that cheap and poorly made.

They also sent an advertising email after I made my purchase claiming to have a 4.6-star rating on Trustpilot, which as you can see, is complete BS. These people have no scruples. They are con men. Stay far away!!!

Do not buy anything from this scam site.

They waited six weeks to inform me, after my repeated emails, that the thing I ordered was out of stock and a refund would be processed. It’s been another 4 weeks and still nothing.

I did not receive my product. And they keep telling me they're sending that and it's been over three months

I spent $160.00 on stupid Labubus. They sent me the tracking number but it’s totally useless. It shows absolutely nothing so I emailed them in total 28 times. They have not addressed my issue or given me any idea when I can expect my order. I’m so done with them. I’m calling my bank to get my money back. I’ve told them this & they could care less as they have not acknowledged any of my 28 emails. Anyone that places an order should have their head examined

Total scam! I ordered the crystal mugs based on images of showing Crystal being carved into a mug shape. Received one, and just like with other reviewers, painted resin. There's no way I could give this as a gift. I would be so embarrassed. I ordered three and received one. Trying to solve these problems via email is a total waste of time. The last email I sent was a screenshot from the BBB concerning scams involving these mugs. I sent an email again recently concerning the two mugs that never arrived. They are placing the blame on the carrier. I'm not going to even bother going down that route. It's a total waste of time. They want to offer me a discount or a product off their website instead of a refund. I don't want any more of their garbage. California address, but the items come from china. I wouldn't have ordered at all if they had been forthcoming about that fact.

Save yourself some time and money and do not order anything from Grafton collection!

Buyer beware! The "Mineral Crystal Coffee Mug" is poorly painted plastic. The website shows a mug being formed from a large piece of crystal - complete scam!

Ordered Geode Crystal candles. Took 2 months to get. Shipped from China even though company had a California address on their website. Candles have a wick stuck in the middle of painted plastic. Wick burnt down in seconds then went out. Not candles at all!! This is a scamming fraudulent Chinese company. Don't order from them unless you like being deceived and your money stolen!

Complete fraud. They just sent out a newsletter that said they had a 4.8 rating on this site. I ordered a mug and they gave me three different tracking numbers. They also said they were shipped to my house on different dates. None of that was true. They told me that it was sent to the address that I had submitted with my order. I called USPS and that was a lie. The address that they sent my product to was not the address that I've given them and that they told me it was sent to you. They would not process a refund and requested that written proof be given by USPS, but that was not possible for the representative. I talked to on the phone from USPS. They've lied multiple times now, refused to have a refund. I'm now involving my attorneys and reporting the transaction as credit card fraud.