I placed an order for 5kg of Romo Premium Quality Tub Adhesive and everything seemed to be going well, until the order arrived and there was only 2.5kg delivered. I contacted GSI and explained the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Beautifully finished curtains that fit exactly. All my questions were answered promptly and fully. Delivered exactly on time. I am completely delighted with Graham Sanderson's service and thoroughl... Toon meer
Had the wallpaper in stock. Allowed an order to be placed and paid for. To then be told out of stock and company Clarke and Clarke would send it direct when in stock. Contacted Clarke Clarke but had... Toon meer
Bedrijf heeft geantwoord
What says more about a company is how they respond when a mistake has been made. Lisa at Graham Sanderson has demonstrated excellence through her customer centric approach. Mistakes happen but I am no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are an independent, family run soft furnisher based in Harrogate, North Yorkshire. Established in 1968. We offer fitting and measuring services within our local area and have an extensive book and sample library at our showroom on Kings Road. We look forward to welcoming you to help with your soft furnishing needs. If you are unable to visit our shop please visit our website where you will find a comprehensive range of designer fabrics and wallpapers. On our website you can also order bespoke curtains, blinds and cushions which are made in our workrooms. Please do not hesitate to email us sales@grahamsanderson.com for any soft furnishing enquiries.
Contactgegevens
120-130 Kings Road, HG1 5HY, Harrogate, North Yorkshire, Verenigd Koninkrijk
- 01423568628
- sales@grahamsanderson.com
- grahamsandersoninteriors.com
4,7
Uitstekend
488 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Two beautiful Roman blinds made
Two beautiful Roman blinds made. Their communication about my order was first class even delaying despatch as they would have arrived whilst we were on holiday.
22 september 2025
Antwoord van Graham Sanderson Interiors
Dear Cat,
Thank you for taking some time to leave us a review about your order and our service. It is much appreciated. Please let us know if we can help with any other soft furnishing projects.
Thank you again.
Best wishes,
Graham Sanderson Interiors.
Made to measure Roman Blinds
I recently contacted Graham Sanderson as I found that they stocked the fabric to match my existing curtains. I wanted some made to measure roman blinds for the bay window in my lounge. I already had day/night blinds in place so wanted them to go on top. The bay window is a difficult shape as it is like half a hexagon. I spoke to staff before placing my order, they were so helpful & informative. There are comprehensive instructions on their website on how to measure the windows & how you want the blinds to look, including a choice of chains. I was very impressed. My order took about 7 weeks in total to make & dispatch. It was well worth the wait. I have had my blinds fitted & they look amazing. I am so pleased with them, they are great quality & made to a very high standard. They really finish off my room. I have had loads of compliments from family & friends. I can highly recommend Graham Sanderson.
27 augustus 2025
Antwoord van Graham Sanderson Interiors
Hi Michelle,
Thank you so much for taking the time and trouble to leave such a comprehensive review of your blinds. We are thrilled that you are so pleased with the finished results. We would love to see some photos of your blinds so that we can share on our Instagram account. We look forward to helping you again in the future.
All the best,
Graham Sanderson Interiors.
Fabric order
Fabric order
Unfortunately the supplier sent out the wrong fabric. Graham Sanderson were brilliant at resolving the issues promptly without me incurring any additional costs.
5 september 2025
Antwoord van Graham Sanderson Interiors
Hello Sarah,
Thank you for taking some time to leave us a review. It is always useful to hear our customers experiences. We are sorry to hear our supplier sent the wrong fabric to you but we are glad this could be resolved quickly for you. Thank you for your patience during this process.
All the best,
Graham Sanderson Interiors.
Great quality and perfect service
Great quality and perfect service - thank you again! My third custom order and won’t be the last!
19 september 2025
Antwoord van Graham Sanderson Interiors
Hi Jess,
Thank you so much for taking the time to leave us such a lovely review. We are so pleased you are happy with your experience with us and look forward to helping you with more soft furnishing requirements in the future.
All the best,
Graham Sanderson Interiors
Had the wallpaper in stock/ out of stock
Had the wallpaper in stock. Allowed an order to be placed and paid for. To then be told out of stock and company Clarke and Clarke would send it direct when in stock. Contacted Clarke Clarke but had not got any reference that applied to them. Sanderson did offer a refund ,but I believe they should not have given instock information.
15 september 2025
Antwoord van Graham Sanderson Interiors
Dear Judith,
Thank you for taking the time to leave us a review; we do appreciate all feedback given to help us to improve our service in the future.
As we 'Graham Sanderson Interiors' have placed the order, the reference Clarke & Clarke have will not be something that would be given to you as they will only be able to discuss orders with us.
It is always unfortunate when an item is out of stock, and we realize it will be both inconvenient and disappointing to you as our customer.
Unfortunately, there is little we can do, other than make sure we place the order with Clarke & Clarke so that when the new stock arrives in, it is allocated to you straight away. Asking them to send directly to you also cuts the time it would take to arrive in with us and then send on to you.
We would always offer to cancel and refund the order should you be able to find the wallpaper in stock with someone else and this offer would still stand should you be able to do this.
We will keep an eye on your order with Clarke & Clarke and let you know should there be any further issues.
Should you wish to speak with us further on this matter, please do not hesitate to contact us either over the phone (01423 568628) or via our email: sales@grahamsandersoninteriors.com.
Kind regards,
Graham Sanderson Interiors
I'll never go anywhere else now
I'll never go anywhere else now. The whole process is professional and my blinds are beautifully made. When I've needed to contact the company the staff have been so helpful. It's refreshing to have such personal service.
11 september 2025
Antwoord van Graham Sanderson Interiors
Dear Deborah,
Wow, what a lovely review! Thank you so much for sharing your experience with our company. We are glad we could help you with your soft furnishing project. Please do not hesitate to contact us for any further orders. Thank you again.
Kind regards,
Graham Sanderson Interiors.
We are very pleased with the fabric we…
We are very pleased with the fabric we received from your company. The color is exactly right, everything meets our expectations, and the delivery on a roll was neatly arranged. Thank you very much for the excellent service.
17 september 2025
Review zonder uitnodiging
Antwoord van Graham Sanderson Interiors
Dear Lizzie,
Thank you for leaving us a review about your fabric order. We are pleased to hear you are satisfied with everything. Thanks again.
Kind regards,
Graham Sanderson Interiors.
Great communication
Great communication. Delivery was seamless and ahead of expectations. Quality of fabrication was excellent. We ordered the fabric from the screen images which were colour-true but we will order sample fabrics next time. Great service and outcome - we will use again. Thanks
12 september 2025
Antwoord van Graham Sanderson Interiors
Dear Andrew,
Thank you for taking some time to leave us such great feedback😊.
Best wishes,
Graham Sanderson Interiors.
Excellent quality and good customer…
Excellent quality and good customer service. Arrived on time.
9 september 2025
Antwoord van Graham Sanderson Interiors
Hello,
Thank you for your lovely feedback🌟.
Please do not hesitate to contact us for any further assistance.
Best wishes,
Graham Sanderson Interiors.
Good service
Easy to place my order and delivery was very prompt once the fabric was in stock, although it would have been nice to have been informed that it was out of stock before I placed my order rather than after I had ordered and made payment.
Fortunately I was able to be at home to receive the delivery, despite the delay.
11 september 2025
Antwoord van Graham Sanderson Interiors
Dear Jane,
Thank you for leaving us feedback. Unfortunately we aren't always aware when fabrics are out of stock as our suppliers don't always notify us until an order is placed. Stock positions change constantly so it can be difficult to notify you beforehand.
Thank you again for your feedback and please do not hesitate to contact us if you have any other soft furnishing projects.
All the best,
Graham Sanderson Interiors.
Great choice, pricing, product and service
I have used Graham Sanderson on several occasions now, for both Roman Blinds and curtains (possibly 10 orders in total?) , and I have always been absolutely delighted with the results. They have such a huge range and I have invariably found excellent fabric at a really good price point. They are great about sending out fabric samples and all my final curtains and blinds have been perfect. I have had reason to call them up on a couple of occasions to ask questions about placing my order and they are always super nice and helpful. I like to support GS as it's a really well run "proper" business. Well done - I will continue to use the firm.
18 september 2025
Review zonder uitnodiging
Antwoord van Graham Sanderson Interiors
Good Afternoon,
Thank you so much for writing us such a detailed and positive review. Our team is very thankful for this. We are pleased to hear you are delighted with all your orders you have placed with us. Thank you for all the support.
All the best,
Graham Sanderson Interiors.
Antwoord van Graham Sanderson Interiors
Dear Lena,
Thank you again for another positive review. We hope we can continue to help you with all of your soft furnishing projects.
All the best,
Graham Sanderson Interiors.
Antwoord van Graham Sanderson Interiors
Thank you for your wonderful feedback!🌟
Graham Sanderson Interiors.
Thank you for your quick and flawless…
Thank you for your quick and flawless processing. Also, thank you for always responding quickly to my inquiries.
DHL also did a great job
5 september 2025
Antwoord van Graham Sanderson Interiors
Hello,
Thank you for taking your time to leave us a wonderful review. Our team really appreciates this. We are glad we could work with you on your project. Thank you again for your feedback.
Best wishes,
Graham Sanderson Interiors.
I've used this shop several times
I've used this shop several times. I love it.
They kept me updated on the progress of my order until it was shipped, so I was able to wait with peace of mind.
Of course, all the fabrics that arrived were beautiful. I'm already looking forward to my next shopping trip!
5 september 2025
Antwoord van Graham Sanderson Interiors
Hello there,
Thank you for leaving us detailed review. This feedback is very useful and much appreciated. We look forward to continuing to work with you on your soft furnishing projects.
Thank you again.
Kind regards,
Graham Sanderson Interiors
Beautiful blinds at a competitive price.
Beautiful blinds at a very, very competitive price - including a discount offer, these blinds came in at almost half the price of the same design sold by competitor stores.
The communications from Graham Sanderson Interiors came at regular intervals, keeping us updated about the progress of our order. Everything went smoothly and at exactly the pace predicted by GSI from the outset.
We have been very impressed and pleased with the service we received and wouldn't hesitate to recommend Graham Sanderson Interiors based upon this experience.
1 september 2025
Antwoord van Graham Sanderson Interiors
Hello Hannah,
Thank you so much for taking the time to leave us such positive and comprehensive feedback! We are glad our communication was useful making you feel confident during the process of your order. We would love to help you again with any other soft furnishing projects you may have.
Thank you again for this fabulous review.
Best wishes,
Graham Sanderson Interiors
Izie was extremely helpful and…
Izie was extremely helpful and efficient in dealing with my order.
1 september 2025
Antwoord van Graham Sanderson Interiors
Dear Gwyneth,
Thank you ever so much for leaving this feedback. We are pleased to hear our service was efficient and we will pass this message on to Izzy! Please do not hesitate to contact us for any further assistance on future orders.
All the best,
Graham Sanderson Interiors.
Well made & excellent quality curtains
I’m so pleased with my new curtains. They arrived very carefully folded; the few creases have disappeared a few days after hanging.
The sewing & pattern matching are excellent & good quality lining. I was kept informed of my order progress, took just under 6 weeks from order to delivery. I would certainly recommend.
8 augustus 2025
Antwoord van Graham Sanderson Interiors
Dear Hazel,
Thank you so much for leaving us such detailed review. Your comments regarding your satisfaction with the sewing and pattern matching, along with the quality of the lining will be passed on to our seamstresses. We look forward to helping you again with any future orders.
Best wishes,
Graham Sanderson Interiors.
Vey helpful staff and well made…
Vey helpful staff and well made curtains and blinds .
22 augustus 2025
Antwoord van Graham Sanderson Interiors
Dear Elaine,
Thank you for your feedback. We all really appreciate this. Please do not hesitate to contact us for any further soft furnishing projects you may have.😊❤️
Kind regards,
Graham Sanderson Interiors.
The process was very efficient and timely
The fabric was exactly what i wanted. No surprises at all.
21 augustus 2025
Antwoord van Graham Sanderson Interiors
Dear Joseph,
Thank you for your positive feedback!! We really appreciate this.
Please let us know if we can help with anymore soft furnishing products you may require.
Kind regards,
Graham Sanderson Interiors.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.