The best wine and customer service ever! Over time I have contacted their customer service twice. Both times this company has gone above and beyond answering my questions. They stopped shipping to Mi... Toon meer
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Lees wat reviewers zeggen
Gratsi......Great tasting wine at a great pricepoint. Who knew box wine could be so good? Also, exceptional customer service. Rapid response time and very helpful. Gratsi!
The rose, white, red, and sparkling I tried in a sampler. I’m pleased with all and making another larger order. I love the stories, music suggestions, and meal recipes to accompany the wines. What... Toon meer
Very vague answer, if I order on Thursday, you should be working with UPS to get a a delivery date ( at least the day of the week), since I need to be home to sign for this, I need at least the day it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down. We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments. But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones. We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program. Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Contactgegevens
Verenigde Staten
- help@gratsi.com
- gratsi.com
Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Super excited
Super excited. Great wine, and glasses too.
Thanks so much.
Very vague answer
Very vague answer, if I order on Thursday, you should be working with UPS to get a a delivery date ( at least the day of the week), since I need to be home to sign for this, I need at least the day it will arrive based on when I ordered!
Exceptional Customer Support
I had a few questions and Kendra was amazing to work with - she was quick to respond and very kind. Thank you for the great service!
Gratsi......Great tasting wine at a…
Gratsi......Great tasting wine at a great pricepoint. Who knew box wine could be so good? Also, exceptional customer service. Rapid response time and very helpful.
Gratsi!
Super fast response!
Joymela was super responsive with my…
Joymela was super responsive with my concern. She went above and beyond my expectations! I will be forever part of the Gratsi Group!
This is a good wine
This is a good wine. There's a lot in the box and we'll worth it but to be honest I still feel everything I do with a regular bottle of wine. With this wine your not supose to get the head aches or hang over but it wasnt the case with me. I can only have 2 glasses then I feel very lethargic.
Great prompt response
Great prompt response. I've called numerous times to other business and no response. Thank you for your attention and assistance.
Best wine from a box I have ever had…
Best wine from a box I have ever had the pleasure to indulge. Nice smooth taste, very mellow (Red) and great value for the price.
Can't believe it can be so good and NO sugar!
Company also has exceptional customer service.
Gratsi is the BEST!
Gratsi wine is great and the customer service is awesome! I am a loyal subscriber for years to come!
Sugar free and low sulfite wine that…
Sugar free and low sulfite wine that tastes so good and no headache! I love all 3 of the box varieties, highly recommend!
There is no company in existence with…
There is no company in existence with better customer service than Gratsi. The wine is delightful and drinkable, and the company is truly top notch.
Love the taste of your sparkling…
Love the taste of your sparkling champagne it’s amazing and thanks for being so helpful with the delivery when I changed it to ups! Definitely going to be referring you to everyone!!!
They got right back to me and was able…
They got right back to me and was able to answer my question.
The best wine and customer service…
The best wine and customer service ever! Over time I have contacted their customer service twice. Both times this company has gone above and beyond answering my questions. They stopped shipping to Michigan due to a changing Michigan regulation, rest assure if/when they can ship to Michigan I’ll be ordering. I already miss their wine. 🍷
I understand the shipping regulations…
I understand the shipping regulations problem, but the first part of my question was, “why was I asked about not ordering wine when I just received wine last week?
The wine is great! 2 shipments so far, and will continue with subscription.
THE PRODUCT ,THE SERVICE ,FOLLOW UPS…
THE PRODUCT ,THE SERVICE ,FOLLOW UPS THANK YOU.
The customer service for Gratsi Wine is… legendary service!
The customer service for Gratsi Wine is stellar. We really wanted to love their product but it was just not our taste. Thank you so much for your thoughtful refund. Legendary service is so rare.
Fantastic customer service
Fantastic customer service! And I love the red wine!!!!
Gratsi has the best wine and the best…
Gratsi has the best wine and the best customer service! They’re always quick to respond and very helpful. Thank you!
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