The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Toon meer
Locatie
Wijzig locatie4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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Lees wat reviewers zeggen
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... Toon meer
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... Toon meer
Very helpful booking advisor who went through details carefully. Felt the process was reassuring and thorough. I do have further questions regarding the hotel and have sent these to Customer Services... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Geschreven door het bedrijf
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contactgegevens
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, Verenigd Koninkrijk
- 0190452936
4,8
Uitstekend
828 reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly efficient staff member
Friendly efficient staff member - I am so sorry I can't remember her name. She made the whole process so easy and sorted out my discount as well.
25 september 2026
Always great service ,staff very…
Always great service ,staff very friendly and helpful
25 september 2026
Easy booking process and helpful…
Easy booking process and helpful knowledgeable staff
23 september 2026
Easy to use site
6 september 2026
Excellent itinerary details on-line.
Excellent itinerary details on-line.
Easy to use website for booking.
24 september 2026
Memorable trip to Sweden and Norway
The pre joining instructions were comprehensive, detailed information and advise from the tour manager was exceptional, coach driver was superb and went out off his way to be helpful, hotels were more than adequate and all the provided meals, except for one breakfast in Stockholm, were very good. Things ran on time and on the odd occasion schedules slipped it was by agreement and involved seeing extra sites.
4 september 2026
Excellent service from Lynn
Excellent service from Lynn - very knowledgeable and friendly. Booked previous trip with her 🙂
24 september 2026
Used before very easy
Used before very easy, very reliable, very dependable. What you get is alot more than is on the tin.
23 september 2026
Friendly and helpful advisor
24 september 2026
The service was first class
23 september 2026
No fuss.
The agent was knowledgeable, polite and able to answer our queries. He really put us at ease throughout the entire booking process, thank you.
23 september 2026
Everything included
Everything included, travel, hotels etc, didn’t need to work anything out ourselves!
19 september 2026
France, Paris Normandy on the Seine river cruise
This reviews the booking process, not the holiday.
The system for selecting upgrades was unusual and not easy to understand. I found you chose either first class rail or second class before you started, then selected your cabin afterwards. It would be easier to select each in turn after choosing your dates.
It would also be better when downloading the brochure for it to be a pdf, like it wrongly stated, rather than part of a web page. It would make it easier to print out at a reasonable resolution.
Otherwise the web site was easy to navigate and I managed successfully to choose the holiday we wanted.
I suspect that the large number of cabins on the boat that were free reflects the relative difficulty of using this site compared to other sites offering the same or similar cruise, which were more booked up.
23 september 2026
Excellent service
Excellent service, the phone was answered very quickly and the person I spoke to was polite, friendly and helpful. Everything was sorted out without an online form in sight! Thank you
23 september 2026
Extremely happy with the excellent …
Extremely happy with the excellent friendly service.
23 september 2026
Helpful operative
Helpful chap on the phone line, who answered all my questions honestly and in a friendly way
19 september 2026
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