I couldn't book online as I had a voucher to redeem, so I phoned. After various experiences I've had lately with other companies, it was great to go through a minimal process before I ended up talkin... Toon meer
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Lees wat reviewers zeggen
Excellent service from staff at Great Rail Journeys. Booked a trip to Norway and Lapland by phone and they were able to give me some really useful advice and options. The follow up confirmation email... Toon meer
Great Rail Journeys delivered a 100% perfect holiday! We have come home bursting with energy and magnificent memories. The tour manager, Sanjay, was world-class—he recognized exactly what we needed, l... Toon meer
Having only visited Florence before, this tour was a great way to explore other Tuscan cities and towns and the surrounding countryside. All three hotels were very comfortable with the one in Montecat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Geschreven door het bedrijf
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contactgegevens
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Verenigd Koninkrijk
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Uitstekend
30K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Chris was great
Chris was very responsive and able to get me registered even though his return calls kept going to my VM which was my fault
15 oktober 2026
The information on the website is clear…
The information on the website is clear and informative making the booking process easy, as did the Q&A section.
14 oktober 2026
Booked on line with ease
I booked on line and found the process very simple and quick. Information was provided instantly and dates confirmed for follow up actions. So far I am very satisfied with the process and the information provided to date. The lead up to and my holiday in April will of course be the real test.
15 oktober 2026
Quick and easy booking.
The person on the booking office was extremely helpful and knowledgeable.
14 oktober 2026
I requested a call back when booking…
I requested a call back when booking online since I was unsure how to process the deposit. They phoned back the next morning.
15 oktober 2026
Dealt with Andy who was extremely…
Dealt with Andy who was extremely helpful in answering all my concerns and questions. Heres looking forward to another Great Railway Journey.
15 oktober 2026
Dealt with my requirements pleasantly
Dealt with my requirements pleasantly, speedily and efficiently
14 oktober 2026
Everything was wrong and the trip in…
Everything was wrong and the trip in Italy was a disaster I traveling my entire life all of the world I never had such bad experience!....... bad organization, low class stuffs...Probably the person organized this trip had no experience in a traveling ...no reservation in a train..no first class....several boats non stop.....walking 40 minutes from the train station to the hotel...it is inacceptable....only thing good Catherine the guide was wonderful!....if you would like keeping going your business....please change the way you conducted the trip in Italy.....Take her to the farm for mozzarella the food was not very good!....at the place taking the group in a classy restaurant!......I wish stay at my home at the place to had vacations like this!!!!!
2 oktober 2026
Review zonder uitnodiging
Easy to book
4 oktober 2026
Very friendly and accommodating Andy on…
Very friendly and accommodating Andy on the phone, a pleasure to deal with..
10 oktober 2026
The sales agent answered all my…
The sales agent answered all my queries, after which I was happy to book.
14 oktober 2026
Very helpful staff
Very helpful staff. Answered all my questions to my complete satisfaction. Many thanks. .
14 oktober 2026
The team helping with my booking were…
The team helping with my booking were great, I had questions that were answered quickly & I felt at ease going ahead with the booking, they were not at all pushy.
I would like to thank Jasmine & Richard.
13 oktober 2026
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff when enquiring about booking.
14 oktober 2026
Talked too fast and wasn't clear about…
Talked too fast and wasn't clear about itinerary
14 oktober 2026
Very helpful staff
I had some queries that required confirmation and after speaking to a very helpful staff member, I had the answers to my questions.
14 oktober 2026
Everything went well and I obtained the…
Everything went well and I obtained the holidayI wanted. Thank you all.
13 oktober 2026
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