I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... Toon meer
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Lees wat reviewers zeggen
Always prompt delivery and reliable service from Great Wine Company. The Vinho Verde wines that I purchased were excellent as is most of 5he wine from Portugal that I have sampled.
Have been using these for a while now. Always had great service. I usually buy when offers are on and never disappointed with price and quality of wines.
In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.
Contactgegevens
Unit 3-4, Wells Road, BA2 3AP, Bath, Verenigd Koninkrijk
- 01225 322 810
- wine@greatwine.co.uk
- greatwine.co.uk
4,8
Uitstekend
3K reviews
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Heeft 64% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Excellent service
Excellent service, prompt delivery and wine safety packaged - tasted good too!
30 april 2026
As always well packed good wine thanks
30 april 2026
Bottles really well packaged for…
Bottles really well packaged for journey. Delivery via DPD had good tracking.
Planeta Oil excellent as always.
7 mei 2026
No delivery yet!
No delivery yet!
I have read your reply, the courier is telling you porky pies.
7 mei 2026
Antwoord van The Great Wine Co.
Thank you for your comments. Having looked into this the courier attempted delivery on 9th, 10th and 12th. It looks like you have also requested now a delivery for 18th May. All being well this resolves the query.
My go to place for buying wine
My go to place for buying wine. I have been buying from Great Wine Co for many years and will continue to do so. I personally prefer Italian red and they have a wide selection.
6 mei 2026
Good selection at a good price
Very good pricing (on offer) and an interesting selection of wines not often seen elsewhere. Arrives very soundly packed.
Drops one star for not being able to specify delivery day (although it does arrive pretty promptly).
7 mei 2026
Another excellent selection of wine
In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box.
First bottle of Red opened was the Capeline Syrah Grenache which was excellent.
Looking forward to trying the rest.
6 mei 2026
Great Wine
easy to order, great selection, delivered on time. great service from a very good company.
6 mei 2026
They are a wonderful company to buy…
They are a wonderful company to buy from - we buy regularly not big quantities but we are treated the same as if we were
29 april 2026
Straightforward efficient service
1 mei 2026
A lovely wine at a good price
A lovely wine at a good price. Delivered for free and delivered very quickly too.
30 april 2026
Avoid
Bought a special bottle for an occasion. Paid for express delivery. DPD did not follow instructions and didn’t deliver. They rescheduled for the Monday (original delivery was Friday). I checked all the delivery instructions were up to date. Again the bottle was not delivered. This meant we missed the occasion the wine was ordered for. I requested a refund. I had a response on April 27th saying they could see there had been two attempts to deliver to the wrong location and they would process a refund as soon as the wine was back at the depot. That was 10 days ago. No refund and no communication. Extremely poor.
23 april 2026
Antwoord van The Great Wine Co.
Thank you for your comments and for taking the time to give the breakdown of events here. Having reviewed what has happened and now spoken to our customer services team we agree fully that your experience of using our service has been extremely poor and well below the level that we are aiming for. Errors occur of course but both our response and that of our courier have been woeful and we're very sorry this resulted in your delivery missing the occasion. A resend should have been arranged quickly as should communication with you to let you know what was going on. Although it shouldn't have got to this stage, the refund should have been processed immediately and again communications sent to you. The refund was processed on 12th so this should be with you but this is unacceptably too late. By way of an apology we would like to send you something , if this would be acceptable?
Good choice of unusual wines
Good choice of unusual wines.
Great offer with the 20% off bank holiday offer and a discount code too.
Delivery was well announced and the packaging was amazing - there was no chance of damage during delivery as bottles were secured well in the box.
The Frost Pocket Sauvignon wine that I purchased was also lovely.
30 april 2026
Great wines
Great wines, quick delivery, and no issue replacing corked bottles. Thank you.
30 april 2026
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