Green Gardener Reviews 

Firstly, excellent customer service! I ordered some ladybird larvae but there was a problem with delivery (Royal Mail issue) and when I contacted Green Gardener they got back to me quickly and sent out a replacement order.
I must admit I didn’t see many larvae (I’m sure they were there!) and was slightly sceptical, but within a couple of weeks the aphids had all but disappeared. It’s been almost a month now and our previously aphid-infested Acer tree is completely clear of bugs! So glad to have been able to lose them without the use of chemicals. Just hoping now that the larvae turn into ladybirds. Thank you :)

Waste of money purchase . Several lady hugs died instantly , rest drowsy and extremely small and weak. They didn’t make it either. Real waste of money.

Quick delivery. Healthy ladybirds. Helpful tips on how to release them.
Strongly recommend and will be ordering more in the future.

Ive purchased ladybirds elsewhere before and they've always turned up dead or dying in an envelope.
These ones from the green gardener arrived in a little box, and more than ready for war against the aphids.
All were alive and well, with clear instructions on how to distribute.

Speedy Delivery, excellent product and great instructions and packaging. Made everything very clear!

We purchased the nematodes for box tree moth caterpillars from Green Gardener. Cost £20. Applied as directed three times, we are still picking out caterpillars, 40 yesterday, not done a thing. We had caught it early but the bushes are devastated now. Absolute rubbish. Just a warning to Save you money.

Due to an aphid infested Philadelphus, I ordered SB Invigorator spray, 25 adult ladybirds and 50 larvae which were delivered quickly with clear and easy to use instructions. I emailed Green Gardener with a query and received a swift response with helpful advice. The result has been amazing and I needed very little of the SB spray as the lady birds and larvae saved my shrub. My only issue was that personally, I found it difficult to manage the larvae with the paper bags and next time I will order 100 which come in a cotton release bag with strings which looks easier to attach to the shrub.

The ladybirds did exactly what I needed, my roses are now thriving

I ordered a pack of ladybirds and larvae. The ladybirds were all fine but flew off who knows where- but that’s the nature of the product.
The larvae arrived without release bags which makes it very tricky to release 100 larvae and I feel many have been lost/eaten by ants because of this. I emailed Green gardener but they ignored my email. The bags are an essential part of distributing the product and to forgot to pack them is one thing; to ignore request for help quite another. I notice a similar review a week or so ago so maybe they have an ongoing problem. Wouldn’t use again.
After green gardeners response on here I got in touch and they offered to resend or refund. I opted for resending and received a new pack of larvae with release bag. As a bonus they also resent more ladybirds, which is much appreciated. Upgrading rating to 5 star. Things can and do go wrong, but it’s how companies fix it. Many thanks

Good value and effective product. Looks like the woolly aphids are gone! The olive tree is looking much happy & healthier. Thanks.

Bought the 100 ladybird larvae, followed the instructions, 2 weeks later, can't see any larvae in the bag, or on the plant and not a single ladybird!
(but now have plenty of aphids)

Thanks for your reply. Interesting that you blame the aphids and try to sell me more products! I checked the bag twice a day, as well as inspect the plant (a small honeysuckle) very closely for any larvae (please don't try and sell me a magnifing glass too) - unless the larvae are 'off doing their thing' on another plant, I am not convinced it worked. I expected to see at least 1 ladybird by now. Am resorting to bug spray as plants now infested. Harumph!

ok, i'll hold off on the bug spray for now. Still sceptical. Until i spot a larvae or ladybird, i'll believe i paid £17.99 for some shredded paper! (however, if i do spot either i'll add more stars).

5 star for delivery not used yet so cannot say h9w g9od it is

plants in very good condition fast shipping thank you

Been using them for 3 years. Excellent service. The ladybird larvae for aphids and similar are so effective and their pricing is fair.

Ordered a family pack of ladybirds and larvae. Incomplete package as no bags provided for larvae release! some ladybirds were already dead!! In desperation we used our own envelopes Lost all the larvae as the envelopes we attached to the trees were the wrong size! phone calls not returned despite answer machine saying leave a message. Customer service awful. Would rather spend hours writing several emails to us explaining why everything was our fault and not theirs as it was a bank holiday. Condescending! Not taking any responsibility for incomplete package. Claimed not to have received our phone calls until we sent a copy of our phone log ! Claimed to see lots of larvae “running around” in video we sent showing just two larvae moving ! It’s never about the money or a refund . It’s always about how the company treat you ! We were first time customers. we have a mini orchard and allotment ! Could’ve been life long customers. It’s a big fat NO from us !!
Ps the missing envelopes were offered to us AFTER we had already told them that the larvae had all been blown away !!!! A partial Reimbursement was offered for 5/6 dead ladybirds IF we had kept the dead ladybirds as proof !!!! Some of them had fallen into the grass !

Spent £50 on adult ladybirds, larvae and a ladybird barn. Complete waste of money. Followed instructions exactly as stated. The adult ladybirds were alive, but disappeared after a few days. The larvae looked dead on arrival, but I thought they were dormant, so I still placed them on the tree in the paper bags provided. 4 weeks on: zero activity and the tree is still aphid-infested. I left 1-star reviews on their website and they did not publish them. BUYER BEWARE!
EDIT FOLLOWING REPLY:
The 'husks' that you mention would have been visible and confirmation of activity were THE ONLY THINGS in the plastic boxes, nothing else alive or dead.

I had ordered from them before and they have a great product selection. I made a mistake when placing the order and it went to my neighbour, who refused the delivery. When the order arrived back at their warehouse a refund was processed, the customer service was efficient if not the frendliest - but at least there's a person replying and they're relatively easy to get hold of. Their ladybug larvae are good value for money and they have a good selection of non-chemical pest control.

Purchased 2 x Solar Outdoor Pest Repeller.

The product has 2 positive reviews on the website. My negative review submitted a couple of weeks ago has failed to appear.

The pest repellers I purchased do not repel. Targeted animals are not deterred one little bit.

Save your money.

Delivery was prompt but caterpillars to be delivered later