GM is my absolute "Go to" in Lithuania. This time I had to pick up from Kaunas but return to Vilnius which went without a hitch. Staff in both offices are outstanding but the CS Exec in Kaunas goes ab... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieKaunas Airport, Saltiniu street 17, Karmelava, LT-54459 Karmelava, Karmelava, LT
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Charged 40 euro after rental without any notice and reason. Also no paperwork provided
Bedrijf heeft geantwoord
Received penalty charge due to rental car being without valid MOT. On number of occasions contacted rental office and haven’t received any explanation or acknowledgment.
Bedrijf heeft geantwoord
Staff was very professional and friendly.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Green Motion Car and Van Rental - Green Motion Kaunas Airport
Geschreven door het bedrijf
Car and van rental, wherever your journey starts
Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.
Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.
Before you travel
- Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included.
Here to help
Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.
We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.
Why rent with Green Motion
Geschreven door het bedrijf
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Contactgegevens
Kaunas Airport, Saltiniu street 17, Karmelava, LT-54459, Karmelava, Karmelava, Litouwen
- 37065922444
10% off when you book direct
3,7
Gemiddeld
7 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Charged 40 euro after rental without…
Charged 40 euro after rental without any notice and reason. Also no paperwork provided
21 september 2026
Review zonder uitnodiging
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
We understand your concern about a €40 charge after the rental without an explanation or paperwork. We cannot identify the charge from this review. Please email your rental reference and a redacted record of the transaction privately to ics@cs.greenmotion.com so customer services can check the invoice and explain the amount.
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for your review. We are glad collection was quick and you received good service at Kaunas.
Friendly staff,quick service
12 oktober 2026
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for your review. We’re pleased the Kaunas team was friendly and served you quickly.
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for recognising the Kaunas team. We’re glad you found the staff professional and friendly.
Received penalty charge due to rental…
Received penalty charge due to rental car being without valid MOT. On number of occasions contacted rental office and haven’t received any explanation or acknowledgment.
3 mei 2026
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for raising this. We understand your concern about the penalty you received and the lack of a response to your earlier enquiries. We cannot verify the vehicle or penalty details from the review alone. Please email ics@cs.greenmotion.com with your rental reference and the notice privately so our customer services team can investigate and respond.
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for your five-star review. We are delighted to hear that you experienced excellent service from our team and were pleased with the great quality of your rental vehicle. We hope to welcome you back again in the future.
GM is my absolute "Go to" in Lithuania
GM is my absolute "Go to" in Lithuania. This time I had to pick up from Kaunas but return to Vilnius which went without a hitch. Staff in both offices are outstanding but the CS Exec in Kaunas goes above and beyond. I'll be going back again and again....
7 oktober 2026
Antwoord van Green Motion Car and Van Rental - Green Motion Kaunas Airport
Hi M X Carroll,
Thank you for your five-star review.
We are thrilled to hear that Green Motion is your absolute.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.