If tried to order a one off product separate to our normal 6 weekly delivery as we were away on holiday and needed it to be delivered there. However their website isn’t the easiest to negotiate... Toon meer

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Very helpful people - delivery was very quick and they went out of their way to send some of the fish treats down to us on holiday - they arrived exactly on the day I asked for them. Our dog has an a... Toon meer
Always brilliant service and excellent food..my dog has been eating this for over 4 years and has the shiniest coat that everyone comments on. Hes never had any health or skin issurs and always eats i... Toon meer
What an absolutely amazing company. I placed an order online and made a mistake so I spoke to customer support ( really friendly customer support staff)following morning to see if I could change th... Toon meer
Bedrijfsgegevens
Over Green Pantry - Holistic Health Food for Pets
Geschreven door het bedrijf
Green Pantry, Trusted Natural Nutrition; Our Story:
In 2008, the unique dog food brand Green Pantry was launched. It sets itself apart from other complete dog foods by elevating the concept and benefits of natural nutrition for dogs to a whole new level. This accomplishment was mainly due to Keith Allison's expertise, who extensively researched the advantages of natural and herbal ingredients for dogs. Keith also identified that the premium quality of all components used was paramount to ensure the highest possible levels of natural nutrition retention. Along with the Green Pantry team, they carefully addressed factors affecting a dog's overall well-being, such as harmful chemicals and subpar ingredients commonly found in dog food and products. Their dedication resulted in a natural dog food offering notable health benefits, visibly enhancing the well-being of dogs that consume it. Our Mission Our mission is to, day by day, share in the joy of helping your pet lead their best life through the benefits of high-quality and trusted natural nutrition. Green Pantry is committed to providing pets with a healthy and natural alternative to traditional pet food products. Our focus is on deriving the best quality nutrition from nature's pantry, which is why we always use natural ingredients wherever possible. By sourcing only the highest-quality natural ingredients, we can ensure that pets receive the goodness they need to live happy and healthy lives.Our Vision
To become the UK's most trusted independent partner for pet nutrition, trusted by pet parents and pets alike.Our Sustainability Promise
Sustainable pet food is, quite rightly, a real buzzword currently. Nearly all brands of dog food and pet food in the UK will claim to be sustainable. And yet, many are still made outside of the UK, and even more continue to use plastic packaging. As part of our integrity value, we believe being as kind as possible to the environment is not open to debate.• Locally Made
Food miles generate nearly 20% of all CO2 emissions that come from food (European Commission 2023). Sadly, Pet food is a significant player in this. It may surprise you, but many of our 'British' pet food suppliers have their products made overseas, mainly in mainland Europe but sometimes even further afield. At Green Pantry, we are committed to keeping our food miles as low as possible, which is why all of our products are produced at home in the UK• Paper Packaging
We think this one's a bit of a no-brainer. All our products come in paper-based and 100% fully recyclable packaging.• Sourced with Care
Not only does carefully selecting the highest quality ingredients allow us to provide top-notch nutrition, but it also allows us to work with top-quality suppliers who care about sustainability and animal welfare. For example, every time you think your perfect (or maybe not so perfect 😊 ) dog deserves a little reward with one of Green Pantry's natural treats, you can go ahead safe in the knowledge the meat comes from a red tractor-approved farm and the fish is from an MSC-accredited source. So go on, take the Green Road with Green Pantry. Not only are you giving your best four-legged friend the best life, but you are also taking care of the planet.
Trusted Natural Nutrition. - Our Values
Geschreven door het bedrijf
- • Honesty and Integrity
- It is at the heart of our work. For many people, their trusted pet is one of the most essential parts of their lives. When you entrust their nutrition to Green Pantry, we will respond with open honesty and integrity.
- •Our customers
- Be it two-legged or 4, will always come first. That’s why customer excellence is our number 1 priority.
- • Continuous Hard Work and Self-improvement.
- We understand that quality never stands still. That’s why we will never stop working to try and improve our products and services at Green Pantry. After all, our beloved pets should only ever expect the best.
Contactgegevens
Brick Barn, Wallington Hann, PE33 0EP, King's Lynn, Verenigd Koninkrijk
- 01553 811 320
- info@greenpantry.co.uk
- greenpantry.co.uk

Trusted Natural Pet Nutrition - Est 2008
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Heeft 75% van zijn negatieve reviews beantwoord
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Customer service excellent …
If tried to order a one off product separate to our normal 6 weekly delivery
as we were away on holiday and needed it to be delivered there.
However their website isn’t the easiest to negotiate and I ended up just ordering another normal delivery to home.
I rang them and straight away they sorted the order out - refunded the difference and dog food duly arrived the next day at site.
Customer service excellent
Website needs attention
First time using this Company
First time using this Company. Found them very friendly and helpful over the phone. The actual product my dogs love. They’re really fussy eaters but the white fish range in wet/dry food and the treats are going down very well
Will be setting up a regular order very soon.
Highly recommend
Always brilliant service and excellent…
Always brilliant service and excellent food..my dog has been eating this for over 4 years and has the shiniest coat that everyone comments on. Hes never had any health or skin issurs and always eats it all.
Very helpful people
Very helpful people - delivery was very quick and they went out of their way to send some of the fish treats down to us on holiday - they arrived exactly on the day I asked for them. Our dog has an allergy and can only have fish based food - he absolutely loves the fish treats!
Always there when I phone nothing is…
Always there when I phone nothing is too much trouble and my dog loves their food she has a very sensitive tummy but she is absolutely fine on this food we have had no trouble at all since.
Food always arrives in very good…
Food always arrives in very good condition and when expected. My 2 dogs absolutely love it and they are thriving on it
Very good help and advice about my dogs…
Very good help and advice about my dogs diet prompt delivery of food.
All good as usual.
The web site was easy to view and order…
The web site was easy to view and order from.
Delivery was quick.
I had some of my dogs old food so did not start straight away but when l did she is certainly enjoying it.
Nice it doesn’t have to fridged or frozen too.
Have been having my order every 8 weeks…
Have been having my order every 8 weeks for sometime now , always on time , always know after my payment , that the food delivery will follow in a couple of days and am notified of the day, if I need to contact Green Pantry, helpful knowledgeable staff well done
Always a great product!
Always a great product, have been using GP for over 8 years now! Now in great packaging and using the best delivery service too!! 👌🏻🐾🖤
What an absolutely amazing company
What an absolutely amazing company. I placed an order online and made a mistake so I spoke to customer support ( really friendly customer support staff)following morning to see if I could change the order of which they did with no fuss at all. Delivery was delivered on time as well.
100% highly recommended this company. Oh and fantastic pet food.
Keep up the good work.
Always excellent service and very quick…
Always excellent service and very quick delivery.
Excellent in all aspects!
Due to unforeseen circumstances, my cats were unable to take their scheduled cat biscuits, necessitating the postponement of my order for a number of weeks. Green Pantry had no trouble arranging for this to be done.
Am excellent company and an excellent product which all 3 of my cats fully approve of.
Prompt delivery of a quality product my…
Prompt delivery of a quality product my dogs enjoy
Unfortunately despite leaving a…
Unfortunately despite leaving a telephone message and an email asking to stop the order/ delivery nobody bothered to get back to me or acknowledge either still weeks later. Very disappointing.
Very good quality food full of goodness…
Very good quality food full of goodness for my pet
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