Always been reliable and fast delivery.Made an error on my last order but quickly put things right and sent me an extra gift for my inconvenience.Very pleased and will continue to use them.
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Lees wat reviewers zeggen
A wonderful novel and very useful item, so neatly executed. I was amazed at the quality, the printing couldn’t have been better, love the mixed colours… Service and speed of delivery was 5 star p... Toon meer
Green Swing has wonderful quality products, but their customer service is top notch! I forgot something in an order, ordered it 5 min later and emailed them to see if they could combine shipments. Th... Toon meer
As always Green swing nails the product, I’ve used their produces on many occasions and have never been disappointed. I’m currently using their Orange castle tees and have found them perfect for me.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Green Swing
Geschreven door het bedrijf
Welcome to the Club
about us
At Green Swing we are proud to manufacture and provide a range of strong, sustainable and biodegradable golf tees. Bamboo golf tees (and other on-course golf accessories) to be precise!
Our mission is to provide fit for purpose products that take the game forward.
castle golf tees classic golf tees show me everything We are an independent business, with all items shipped from our UK warehouse. We also operate with a direct to customer service on Amazon across Europe, America and Australia. This means you retain the benefits of buying direct from the brand but with faster and cheaper shipping options, making our products more accessible.Golf is evolving and everyone is welcome to join our club. For new players to long term members, golf has never been more inclusive and we are here to shout about that.
Feedback on our products and the service provided is crucial to our growth and helping us reach new customers, so we thank you for taking the time to leave us a review!
GSHQ
Free UK Delivery
Same day dispatch before 4pm
All our orders are dispatched the same working day before 4pm and we offer free delivery on all UK orders.
Contactgegevens
York House, 18 York Road, SL6 1SF, Berkshire, Verenigd Koninkrijk
- clubhouse@greenswing.golf
- greenswing.golf
Which way do you Swing?
4,8
Uitstekend
748 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
10/10 products
Purchased a number of tees. All fantastic quality and quick dispatch
10 december 2024
Antwoord van Green Swing
Thank you Leon for your kind words, 10/10 customer!
We hope to see you again soon
GSHQ
Antwoord van Green Swing
Thank you Tony, we are happy if you are happy!
GSHQ
Customer service was outstanding when I…
Customer service was outstanding when I had a small issue with an order, the situation was dealt with brilliantly and swift. They were very apologetic and gave me a number of option that best suited my needs, very professional and polite throughout. I would also recommend all their products, I’ve been a big fan for sometime now and have been really pleased with the quality, weather that’s the castle tees, ball markers, baseball cap and now my latest winter purchase the bobble hat. Great products that are also having a positive impact on our planet.
2 december 2024
Antwoord van Green Swing
Thank you for taking the time to leave us a review Lee - much appreciated!
We hope to see you again soon!
GSHQ
Bamboo tees
Always good quality eco friendly equipment. Good postage time. Very reliable.
2 december 2024
Antwoord van Green Swing
Thank you for your kind words Colin - we hope to see you again soon!
GSHQ
good discount
saw that had good discount going and have used these before and really liked them.
also like the fact that you can get some really good choices.
26 november 2024
5 star customer service
fantastic customer service and updates on delivery times. I have highly recommended using Green Swing to all my golfing friends.
28 november 2024
I recently ordered some personalised…
I recently ordered some personalised golf tees from Green Swing and was quite impressed. The tees are biodegradable with cool designs, and their customer service is excellent. My order arrived quickly, from Friday to Monday. Although I had a hiccup with an order taking almost two weeks to arrive, their team was prompt in resolving it, ensuring I eventually received my items. Overall, while their products are a tad pricey, that's just part of the golfing experience. I would definitely recommend Green Swing for their unique offerings and would use them again.
8 november 2024
Review zonder uitnodiging
Delivered to the wrong property
Delivered to the wrong property, delay in refund and communication wouldn't recommend this so called ethical company, you are already a niche people will stay away even more!
The response from the company just shows the level that it will go to camouflage the truth I would highly recommend to people to this company not worth the hassle.
25 november 2024
Antwoord van Green Swing
Hi Moonsar
While we appreciate you taking the time to leave us a review we really don’t think you are being fair. Your order was picked and despatched on the same day of order and subsequently delivered 2-3 days later, albeit to the wrong address which is out of our control.
The item was addressed correctly and this fault lies with Royal Mail. Nonetheless, we still offered to replace the items for you and as you declined we issued you a full refund.
We found your responses to our team to be quite rude despite us just trying to help locate your order from the tracking details. While we appreciate these things can be frustrating, we do feel that we did our best to resolve your issue in a timely manner and we are sorry that you feel that way.
GSHQ
Great that there is a company doing…
Great that there is a company doing things sustainably- now I can get gifts for my golfing nephew that won’t be so impactful on the planet :)
18 november 2024
Antwoord van Green Swing
Thank you for your fantastic review Josephine - we hope to see you again soon!
GSHQ
Antwoord van Green Swing
Thank you Rajarshi for taking the time to leave us an awesome review - we hope to see you again soon!
GSHQ
Antwoord van Green Swing
Thank you James!
We hope to see you again
GSHQ
Antwoord van Green Swing
Thank you Michael for your kind words and fantastic review!
GSHQ
Antwoord van Green Swing
Thanks for your positive review Richard - you are reviewer number 500! We are always grateful for reviews and thankful that you took the time.
Here's to another 500!
GSHQ
Great product spoiled by the incessant…
Great product spoiled by the incessant requests for feedback
28 oktober 2024
Antwoord van Green Swing
Hi Victoria,
Thank you for taking the time to leave us a review it is much appreciated.
Sorry that you feel our requests are too much - we just ask once after around ten days then follow up with an email (via TrustPilot) a week later. I will pass your comments to the team and perhaps we can review this frequency.
As an independent online business, our reviews are the lifeblood for our service and encourage others to choose us if they have not seen or heard of us before.
Nonetheless we have taken your feedback on board and ultimately we are delighted that you like our products!
GSHQ
Antwoord van Green Swing
Thank you for taking the time to leave us a review Philip, it is much appreciated and we hope to see you again soon!
GSHQ
Looks good environmental does what is…
Looks good environmental does what is required
23 oktober 2024
Antwoord van Green Swing
Thank you for your kind words and positive review Peter - we hope to see you again soon!
GSHQ
Nice fabric externally and well made
Nice fabric externally and well made. Inside fabric already has a hole where the stitching has come undone. Not sure if quality checked before it left as the hole would of been picked up before it was sent out for delivery.
16 oktober 2024
Antwoord van Green Swing
Good afternoon Kane,
Thank you for bringing this to our attention.
While we do have a QC process in place, it is not always possible to pick up any minor defects.
Rest assured, we will replace the faulty item for you and we will investigate this batch to ensure it is not a common theme with the product.
We will send you an email now to confirm.
Many thanks!
GSHQ
Antwoord van Green Swing
Thank you for your kind words and fantastic review - we hope to see you again soon!
GSHQ
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