GUARDHOG Reviews 

260
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Toon meer

Beoordeeld met 5 van de 5 sterren

Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .

Beoordeeld met 5 van de 5 sterren

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Toon meer

Beoordeeld met 5 van de 5 sterren

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Toon meer

Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

260 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(260)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

they have been very efficient and easy…

they have been very efficient and easy to use.

30 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Lavinia,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

We've been so happy with the service…

We've been so happy with the service we've received from all the team at GuardHog. Everyone is professional but friendly and really have taken the worry out of hosting. They were all very supportive when we needed to make a claim. I highly recommend them to anyone.

24 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Jenny,

Thanks so much for taking the time to leave us a review. We love hearing that we've been able to assist in a positive way with any claims that come through, so we're glad your experience with us has been a positive one! Please do get back in touch if you need anything else.

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Really great and unique service

Really great and unique service. Chelsea was super helpful.

23 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi there,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Superb service

Superb service, super easy to set up and use and v responsive team.

21 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Simon,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Guardhog

Chelsea was excellent clear and efficient. She explained to me all the issues and in a few moments I was covered. I would recommend Guardhog to other Air B&B Hosts.

19 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Mark,

Thanks so much for taking the time to leave us a review. Your feedback really does help us a lot and we're glad your experience with us has been such a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Thank you for an excellent service…

Thank you for an excellent service GuardHog. They got back to us so quickly. The service they offer is second to none and meant we were able to Airbnb flat without any worry. Look forward to using them again soon!

18 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Iz,

Thanks for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Straightforward

The product is just what I needed - filled the gaps on our home insurance for a house swap.
Hannah was very helpful and clear. The website wasn't working properly, and she did everything necessary over the phone

18 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Paul,

Thanks so much for taking the time to leave us a review. We're sorry our website wasn't functioning properly but so glad you Hannah was able to assist over the phone! Your feedback means a lot to us and we'll be sure to pass your experience with our website over to our tech team so that can take a look, we'll also pass your kind words over to Hannah. Please do get back in touch if we can assist further!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Chelsea-Demi Millson

Chelsea was really helpful, patient and polite. Great service that left nothing to be desired.

18 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Joseph,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one, and we'll be sure to pass your kind words onto Chelsea!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Super helpful staff

Super helpful staff. Polite, curious, efficient and straight forward. Everything an insurance company should be.

17 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Michael,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one! Please do get back in touch if we can be of any further assistance.

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Excellent thanks

16 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi David,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Very nice and patient to client.

15 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Xu,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one! Please do get back in touch if there is anything you need.

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Additional peace of mind (& efficient, personable service)

Always had good experiences with these guys - efficient and personable service for that additional peace of mind. Would reccomend.

12 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi there,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Hannah was quick and clear in her…

Hannah was quick and clear in her responses which was very helpful.

12 juli 2019
Review zonder uitnodiging
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Antwoord van GUARDHOG

Hi Harry,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one and we'll be sure to pass your kind words on to Hannah.

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Helpful, efficient service

Chelsea was very helpful and efficient without any kind of pressure, which made dealing with this company very pleasant.

12 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Jean,

Thanks so much for taking the time to leave us a review. We'll be sure to pass your kind words on to Chelsea!

All the best,
GUARDHOG

Beoordeeld met 4 van de 5 sterren

Marina was very informative and helpful…

Marina was very informative and helpful and explained everything

9 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Maggie,

Thanks so much for taking the time to leave us a review. All feedback is much appreciated and it really helps us ensure we're doing the best we can for our customers!

If there is anything more we could have done to get that fifth star, please do get in touch and let us know! We'll pass your kinds words on to Marina.

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

So far so good .Guardhog has been…

So far so good .Guardhog has been prompt in replying and clear in communicating.

9 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Louise,

Thanks so much for taking the time to leave us a review, your feedback really does help us out a lot! Happy sharing - and please do get back in touch if you need anything else.

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Prompt response and extremely helpful…

Prompt response and extremely helpful as always
Thank you!

5 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Simon,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Very helpful and quick

Very helpful and resolved our complicated problem quickly and knowledgeably. Very impressed. Many thanks!

5 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Mr Whittaker,

Thanks so much for taking the time to leave us a review, so glad we were able to get you the cover you needed and your experience with us has been a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

very quick and painless process

very quick and painless process, unlike most dealings with insurance companies!

4 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Phillip,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one!

All the best,
GUARDHOG

Beoordeeld met 5 van de 5 sterren

Prompt and professional

Having been away during the process of organizing insurance for my flat, Chelsea has been nothing but prompt and professional throughout the whole process. Would thoroughly recommend using Guardhog! Thanks Chelsea!

4 juli 2019
Review zonder uitnodiging
Logo GUARDHOG

Antwoord van GUARDHOG

Hi Yatheesan,

Thanks so much for taking the time to leave us a review, your feedback really does help us a lot! We're glad your experience with us has been a positive one and Chelsea was able to get you the cover you needed, we'll be sure to pass your kind words onto her

All the best,
GUARDHOG

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