DO NOT STORE YOUR TRAILER HERE!!! I got my $5000 new enclosed trailer stolen!! The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused... Toon meer
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The entire process of obtaining a storage unit was a pleasure! All questions and concerns answered promptly, professionally, and pleasantly. I had specific requests as to location of unit and was off... Toon meer
Bedrijf heeft geantwoord
I had an excellent experience working with Guardian. Unlike many places, you can call Guardian and speak directly with the person running the facility. They provide an accurate, no pressure quotation.... Toon meer
Bedrijf heeft geantwoord
The property manager, George was very helpful, kind and made the entire experience easy. My initial email inquiring if a unit was available was answered very quickly. Other places I emailed I still... Toon meer
Bedrijf heeft geantwoord
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Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.
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4,1
Goed
959 reviews
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She was FANTASTIC!
17 mei 2022
Antwoord van Guardian Self Storage
Matthew,
Thank you for the great rating & the feedback. I will share your compliments with Anita.
All the best,
Judy Motter
Antwoord van Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review.
All the best,
Judy Motter
Very pleasant ☺️
5 mei 2022
So far everything has been great
So far everything has been great. The person I spoke to on the phone was very helpful and polite. The storage facility is clean and well lit.
29 april 2022
Antwoord van Guardian Self Storage
Kathi,
Thank you for the great rating & for taking the time to post a review. I sincerely appreciate both!
All the best,
Judy Motter
Antwoord van Guardian Self Storage
Thank you for the great rating & for taking the time to post a review. I am so pleased to see that you are happy with our service.
All the best,
Judy Motter
Antwoord van Guardian Self Storage
Jackie
Thank you so much for the great rating & for the feedback on your experience. I am so pleased to see that everything went well!!
All the best,
Judy Motter
They are completely unprofessional
They are completely unprofessional, their outside units are full of mice. Once the condition is found they do absolutely nothing to correct the situation. They don't offer another unit or anything but a "I don't know why that happened" I will be putting in a complaint to the Better Business Bureau.
25 april 2022
Review zonder uitnodiging
Antwoord van Guardian Self Storage
Thana,
As we discussed on the phone, I am truly sorry that you experienced a problem with mice in your storage room. I did credit your account for the rent & will continue to search for a different unit for your belongings.
Sincerely
Judy Motter
Extremely Happy Customer
We have been using Guardian Storage throughout my daughter’s college years and could not be happier with the support and service, especially from Anita. She has been extremely friendly, responsive, helpful and empathetic to a mom with a daughter all the way across the country. Highly recommend this place!
18 april 2022
Antwoord van Guardian Self Storage
Mona,
Thank you so much for the awesome review. As a mom with 2 daughters, I can sympathize. I am so happy to see that Anita has been a help to you & your daughter!
Wishing you all the best,
Judy Motter
very professional
George was very thorough in explaining step-by-step the procedures of everything I needed to know and sign. He was very friendly and professional. He gave a very good explanation of how I need to put my code in and stayed and watched that I did everything OK. Thank you George for making this a good experience for me
14 april 2022
Review zonder uitnodiging
Antwoord van Guardian Self Storage
Sue,
thank you so much for the great rating & for taking the time to post about your experience. I am so pleased to see how smoothly everything went with George. He is a fantastic manager & we are blessed to have him with the company.
All the best,
Judy Motter
Professional and secure
George was a great help and very professional with getting us the storage unit we wanted. He took the time to call up and keep us updated on available units and was helpful and informative on all the things we needed to know. The property is secure and very clean. Glad to do business here!
12 april 2022
Antwoord van Guardian Self Storage
Thank you so much for giving us a great rating & for taking the time to post a review. I am so happy to see how pleased you are with our property & with George. I completely agree with you, he is wonderful!!
Wishing you all the best,
Judy Motter
Very helpful!
12 april 2022
Review zonder uitnodiging
Antwoord van Guardian Self Storage
Thank you so much!
All the best,
Judy Motter
Went the extra mile
We had little notice from our landlord that we would have to vacate our property. Rich in Hopewell was amazing at calming our fears and finding us a unit almost as soon as I walked through the door. A successful business cares about their customers. We had no doubt after we walked in, we would sign a year lease to be with Guardian. Going the extra mile for a potential customer is what sealed the deal for us.
11 april 2022
Antwoord van Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your expereience with Richard was wonderful. He is a fantastic manager & we are blessed to have him!
Wishing you all the best,
Judy Motter
Very helpful and pleasure to talk to.
8 april 2022
Antwoord van Guardian Self Storage
Thank you for the great rating & for choosing to rent with us!
Wishing you all the best,
Judy Motter
Antwoord van Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you are pleased with our service.
Wishing you all the best,
Judy Motter
Antwoord van Guardian Self Storage
Thank you so much for the great rating & review. I realize you had a choice when looking for storage, thank you for choosing us.
All the best,
Judy Motter
Highly recommend this place
Highly recommend this place. The staff is extremely friendly, great customer service.
The place is secured and all units are clean
28 maart 2022
Review zonder uitnodiging
Antwoord van Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see how pleased you are with our service & property.
Wishing you all the best,
Judy Motter
Sharon was very friendly and extremely…
Sharon was very friendly and extremely helpful with any and all questions I had.
25 maart 2022
Antwoord van Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your interactions with Sharon have been great!
Wishing you all the best,
Judy Motter
Antwoord van Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both!!
Wishing you all the best,
Judy Motter
Great Storage company
Clean, organized, great service!
This is a place I feel comfortable having my property stored.
Highly recommend
11 maart 2022
Review zonder uitnodiging
Antwoord van Guardian Self Storage
Luis,
Thanks so much for taking the time to give us a great review! We really appreciate you choosing to store with us.
Sincerely,
Bryn Morgan
Excellent personalized service &…
Excellent personalized service & attentiveness to needs. Great follow-up. A pleasure in any encounter with the manager, Anita Germano!
6 maart 2022
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