Gumtree Reviews 

Bombarded with " is it still available" questions, within minutes of placing add. Do NOT put your phone nos on their site, generates endless spam calls. Little expectation of finding a genuine buyer. Not worth the hassle.

Placed an ad, paid for featuring. When the ad appeared, showed my location as being nearly 20 miles from where I am. When I informed Gumtree, they immediately removed the ad. as this breached their code. No mention of a refund, even though the error was theirs ( why would I give a different location to where I live?). Will never use them again.

Great little app that has helped me through some bad times financially

I would give zero stars but thats not an option. Created an ad that does not in anyway break their rules having read them several times to be sure. Paid the fee. Add instantly removed by an automatic system. No email recieved to explain why. Customer services hide behind its broke the rules and we cant tell you any more. Gumtree keep the money. How much money must this company be making by acting in this fraudulent way. Avoid at all cost unless you have money to throw away

After my account and my personal life details being hacked by a scammer on this website because of the lack of security I had to deal with 6 years of constant emails and phone calls from scammers and fraudsters sometimes even 10 per day.Now that I managed to get rid of them I decided to give gumtree a second chance and advertise my car there.In a matter of hours I get 2 phone calls one scammer and one fraudster....I am fuming!!!!!!!!!!

I posted 2 pieces of tech i wanted to sell, nicely photographed, listing accurate - after about 1 hour they had deleted both postings.
I emailed them and they replied "you broke our terms and conditions" which after 3 or 4 times of reading I couldnt see how... I asked them again to point out where and i would amend what i posted... They have so far ignored me.
I've never used gumtree before but have used plenty of other sale sites. I wont be going back to them. Judging from the feedback and ratings on trustpilot they do not deserve to have our business anyway especially with the poor "support" they do or do not provide.

Thank you gumtree for wasting my time...

Worst advertising company ever! He doesn’t post my advertising but take money and not refund!!! Operators rude , switch off chats when can’t answer !
Cheap cheaters- be aware!

I paid for an ad that has never been posted and that I can't modify. Impossible to contact them, completely missing. What a shame, just sole your money. Be careful guys!!!

Rubbish . Never ever used it and when i tried to post an ad for a camper van they just deleted it..no email to tell me so. When i queried it they just said 'what's it got to do you with you' basically. Has the mafia bought Gumtree off ebay??...SH 1T

Gumtree took my money twice, Without anything in return !!!
I am a massage therapist with 8 years of experience.
I posted a very professional add with spa photos, candles.
No suggestion of any adult service not so ever and my advert was never published on Wednesday 16th November 2022 so I posted one more time on Thursday, 12th Jan 2023 thinking there was a mistake on the 16th November. They took my money £37.99 for the second time so I ended up paying nearly £80 for something I never received.
I called for weeks, wrote emails and never got my money back.
I didn't post anything unethical..!
I am married and mother of two.
I also offer nail & hair services as well as gents, ladies and sports, deep tissue massage. I can't reach anyone asking for my money. I am rubbed!

This way of selling is dead. Don't waste your time. When placing an ad you will immediately get the 'Hi, is this item still available?' message. These are gumtree bots designed to pretend that someone has Interest in your item to try and give you a false impression that people are interested in your item. It's all fake. It's just a way for gumtree to increase traffic numbers which then increases revenue for them with advertisers.

2nd fact is that whether you put an email or phone number down you will instantly be called up by scam companies or hit with a ridiculous amount of spam/scam emails. Gumtree claims that your email address isn't visible to buyers. So, if that's the case then its actually Gumtree who are selling your email address and details to 3rd party companies without permission. I actually use a fake name on Gumtree because of the amount of weirdos on gumtree (more on that later) and I have never used that name anywhere else. I then got a spam email 5 mins after posting on gumtree addressed to my fake name. This is why I know 100% that gumtree is just a fake website designed to make money of your personal details.

3rd one is, if you do manage to speak to an actual human 99% of the time they are degenerate plebs who struggle with basic English. Tramps pretty much. Want everything for free and for you to deliver. These folk live on a different planet to the rest of us

It's just not worth it. People need to stop being gullible and using this site. The sooner everyone stops using it, the sooner it will disappear!

Gumtree.com is the thief of the World Wide Web. They take your money £9.99, and just remove the advertisement. You just receive email saying you have violated their rules and removes your advertisement!!in there terms of conditions they have included a clause that’s says they will not refund.

I wish there was a 'no star' review for Gumtree!! I have been advertising my lessons as a teacher for more than 10 years and they have increased from £7.99 to £24.99 with no warning! So obviously I no longer advertise with them. Absolutely disgusting!!!!!

Gumtree.com is the thief of the World Wide Web. They take your money often £40 or more, and just remove the advertisements. You just receive email saying you have violated their rules and removes your advertisement!! I hope massage customers don’t view gumtree for massage services!!

Gumtree says I broke posting rules .. been posting professional add for last 5 years no problems, till now ..they take your money and give you no answers...

Gumtree are liars.
Yes, that's a strong claim but one I can prove so I'm not worried about stating it publically.
If you are fed up or annoyed by them lying about you supposedly breaking their T&C (when you obviously haven't) then demand your data.
Every company must, by Law, furnish you with all data they hold and communications made. Gumtree tried telling me "No" so I reported them.
The data arrived the day before the deadline.
Do it - show this useless bunch of liars that they are accountable.

Gumtree, cough cough, Scumtree are a personal data grabbing bunch of theives. Do not post your for sale items on their website. You will instantly be bombarded by their AI/Chatbots pretending to be buyers. Multiple "is this still available" when it was only posted 2 seconds ago. They will also remove your listing for no reason so you would have to be a complete fool to think about giving them your money and bank details. Customer service is just an AI auto reply that refers you to the terms and conditions etc that you haven't broken?!

I've been on Gumtree for just over a month now, having placed about 20 ads in that time. By what must only be a fluke, I managed to sell something to a very nice couple from nearby. All the other attempts at ads, though they have a lot of views and interest, seem to elicit no messages from potential buyers. There is also the scam element whenever I post something new - someone gets in touch with some lame story about the app not loading and giving me an email address with which to get in touch. This is a known Gumtree scam and has happened to me about a dozen times ... very shabby. I never respond though. Not sure what the procedure is on Gumtree but it reminds me of a labour intensive charity. You list something at a crazy low price after taking pictures and creating the ad ... and then crickets. The good news is that there is still Ebay which works MUCH better and that local charity shops are usually willing to take things which is a better outcome than selling them for nearly nothing on Gumtree. Very disappointing experience overall.

Absolutely disgusting customer service I would advise people unless they want to be ripped off do not pay to advertise on this site I paid £41.99 yesterday and received a email to say Ad is live click the button to view which I did and wasn’t showing thought may take couple of minutes hour later still nothing so I contact them to be told I’ve broken Gumtree rules so I question please advise where or what I have done and they can’t give me a explanation just said I’m not entitled to a refund absolute scammers !!!