H2olabs Reviews 

106
TrustScore 3 uit 5

3,1

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Beoordeeld met 5 van de 5 sterren

High quality product, even the manual is clearly worded with good grammar and thorough details about everything. This is the best distiller I have had and the big surprise was the superb customer serv... Toon meer

Beoordeeld met 1 van de 5 sterren

We ordered a water filter in June. It never arrived. Chased up in July. Was told it would arrive September. It never arrived. Chased up in September. Was told it would arrive in October. It... Toon meer

Beoordeeld met 5 van de 5 sterren

We use your Stainless Steel Water Distiller Model 300SSE with Glass Carafe. It's a manual device so there's a sequence that has to be followed. What you get is totally pure water, so it's worth the s... Toon meer

Beoordeeld met 1 van de 5 sterren

I have changed my mind about the product i bought and contact them in time telling them not to send the item but to cancel the order; no answer , after 3 emails ,no response at all , completely ig... Toon meer

Bedrijfsgegevens

  1. Gezondheid en medisch

Informatie afkomstig van verschillende externe bronnen

Top quality water distillers - from home countertop water distillers to commercial water distillers, filters and accessories - available for purchase online from H2O Labs UK.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

106 reviews

5 sterren
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3,1

Alle reviews

(106)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Stainless Steel Model 100SSE Water Distiller

Ordered a Stainless Steel Model 100SSE Water Distiller on-line on Friday, shipped Monday & received Tuesday well packaged.
The stainless distiller has a high quality appearance. It is simple to use and produces the quantity of distilled water in the time advertised. I'm using it in the London area so the hard water leaves considerable mineral residue, but with the easily removed condensing head and supply lead it can be readily moved for cleaning & re-filling. The unit is quiet in operation with just the low level noise of the condenser cooling fan whilst actively heating/distilling. At approx 580W total there is a continual warm breeze from the cooling vent at the top of the unit whilst heating/distilling which may influence where the unit is chosen to be placed when in operation. The unit shuts down automatically at the end of the distilling cycle and then silent.

30 oktober 2020
Beoordeeld met 5 van de 5 sterren

Perfect!

Absolutely excellent service, rapid delivery and super impressed by the distiller. It's great quality and design and the water is so silky smooth and clear, and tastes so much better! Worth every penny!
Thank you ever so much, H2O Labs.
A 1. Will recommend to my friends and family.

19 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Requires the patience of the saints . . .

3 days after paying £20 delivery for my distiller, there is still no word on shipping and they have an 0845 number so they can charge you some more just for you to call and enquire about your the status of your order. Very disappointed

25 juni 2020
Review zonder uitnodiging
Logo H2olabs

Antwoord van H2olabs

Good morning,
Could you please provide us with an order number so we can get to the bottom of this? there are quite a few back orders (as advertised on the website).

Beoordeeld met 2 van de 5 sterren

Not the best purchase experience.

I've received my item, but already have reservations about further interactions with this company.
The item (Model 300E) was listed as in stock at the time of my order. (June 4 2020) 5 days later, it still had not been dispatched.
The warranty for the item, as detailed in the item description, is 2 years. But the warranty as detailed on the invoice is only 1 year.
This same invoice describes the item as having 'immediate delivery', which you might expect at a cost of £20. But five days (three business days) later. They have not shipped it to me.
When emailing the company with my concerns, I have received an unapologetic reply stating that 'There may still be time to cancel if you are not happy with our service' and 'We'll do our best to ship at the earliest possible time' ... but no indication of when that might be.

I hope this is a one-off, and other customers ordering at this time are receiving better service than I am.

EDIT: Item arrived on day 6. All seems to be in good order. Warranty in the box says 1 year. So I'm going to hold on to the screenshot that states 2 years. Will update my review when I've had it for a little while.

8 juni 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Sadly communication is lacking .

Sadly communication is lacking .i know Coronavirus is affecting everything.i received an email to say that my product was shipped then when it didn’t arrive a few days later I rang to be told it hadn’t been shipped but that it was computer generated message.so I’m very disappointed at the moment .Resolved now and very happy with the product use it every day . Thanks

13 april 2020
Review zonder uitnodiging
Logo H2olabs

Antwoord van H2olabs

We see that your order was delivered to you 15th April, 2 days after you rated us. It appears that the order took a week longer than anticipated and we apologize for that. The Covid-19 crisis was very challenging at that time and presented many fulfillment issues that have since been resolved.

Beoordeeld met 5 van de 5 sterren

GREAT PRODUCTS

GREAT PRODUCTS, FAST DELIVERY

DISTILLER STILL GOING STRONG. HIGHLY RECOMMEND THIS COMPANY & PRODUCTS

7 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The H2OLABS Water Distiller Unit…

The H2OLABS Water Distiller Unit )Stainless). Has been a superb buy. The water is smooooth! AND the crusty residue left at the base afterwards just shows whats going into our bodies when we drink from the tap.

6 februari 2020
Review zonder uitnodiging

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