KYC appeared only when I tried to withdraw £42. Somehow, the upload bar hit 100% then returned to zero. verification is normal, but guessing around documents is tiring. It was a small issue until t... Toon meer
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login codes arrived out of order half asleep on the sofa.. Somehow, desktop and mobile cashiers listed different methods boring account functions should just work I noticed it because I checked bot... Toon meer
not me staying up till 4am because of a "guaranteed" welcome bonus that required a 40x wagering requirement. i'm the clown here fr
wait, does anyone actually understand how the odds work on sports parlays or do we all just look at the green numbers?
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Transaction history loaded dates but no…
Transaction history loaded dates but no amounts. Then desktop and mobile cashiers listed different methods. I was late for the train and did not need another restart. That is exactly the sort of basic detail that should be clear.
The lobby filter contradicted the front…
The lobby filter contradicted the front page.
Then sound and spin settings reset after every refresh.
I only wanted to finish one round cleanly.
I checked again later and the wording still had not changed
The welcome offer looked simple before…
The welcome offer looked simple before deposit.
What annoyed me was that the bonus wallet displayed x45 after the banner showed x20. I left the bonus alone because the numbers stopped making sense. The whole thing felt more confusing than it needed to be
The lobby filter contradicted the front…
The lobby filter contradicted the front page. After that, sound and spin settings reset after every refresh
I only wanted to finish one round cleanly. I was only trying to sort a small account issue 🙃
I uploaded my ID photo and the profile…
I uploaded my ID photo and the profile stayed pending. After that, the withdrawal page demanded files the profile never mentioned. I spent more time reading the profile than taking the photo. The same detail was still wrong before bed STILL pending.
My iPhone SE got stuck in a login loop
My iPhone SE got stuck in a login loop. The issue was that the blank table made the evening impossible to check. boring account functions should just work. I would not have cared if the site had shown one honest status same screen.
Support replied to my £125 question…
Support replied to my £125 question Thursday lunch. Then the request was marked solved while nothing changed.
repeating myself twice made the ticket feel pointless. That is exactly the sort of basic detail that should be clear
The time-out page looked active at…
The time-out page looked active at first.
After that, the setting needed babysitting.
I wanted a quick check, not a spreadsheet session.
That is exactly the sort of basic detail that should be clear..
It was a small issue until the account pages kept disagreeing.
after all that, no clearer.
bonus terms were split between the…
bonus terms were split between the cashier and promo page.
Somehow, cash balance got tagged as promo even after I skipped the offer.
a promo can be average and still be clear; this was not.
I would not have cared if the site had shown one honest status.
Transaction history loaded dates but no…
Transaction history loaded dates but no amounts. Somehow, Face ID worked once then asked for email again. I tried mobile data, desktop, and another browser. My coffee went cold while I compared the pages.
after two small sessions
after two small sessions, I tried taking out £39... Then the tracker said paid while my account showed nothing. support saw the screenshot and still copied the FAQ. I would not have cared if the site had shown one honest status.
Email support answered my screenshot.
Email support answered my screenshot.
The issue was that the transcript disappeared when the window refreshed.
the chat closing mid-message was the bit that ended it for me.
That tiny mismatch made the whole account harder to trust STILL pending.
The chat queue put me at position 34
The chat queue put me at position 34. What annoyed me was that they asked for details already in my first message. I would rather wait longer and get one accurate reply. I would not have cared if the site had shown one honest status.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £42.
Somehow, the upload bar hit 100% then returned to zero. verification is normal, but guessing around documents is tiring. It was a small issue until the account pages kept disagreeing. not ideal.
Olivia from live chat answered
Olivia from live chat answered, sort of. The issue was that the promised email update never arrived. polite wording did not fix the wrong answer. It was a small issue until the account pages kept disagreeing.
I set a £150 weekly deposit limit on…
I set a £150 weekly deposit limit on Sunday.
After that, I noticed only because I checked before playing.
the wording needs to be much clearer for this kind of tool.
I would not have cared if the site had shown one honest status, honestly.
the cashier button hid behind the…
the cashier button hid behind the keyboard on my cracked-screen tablet
The issue was that the reminder appeared behind the game window. from my side the page looked unfinished
The same detail was still wrong before bed
After two small sessions
After two small sessions, I tried taking out £28. The issue was that the minimum shown in help did not match the cashier. support saw the screenshot and still copied the FAQ. It was a small issue until the account pages kept disagreeing 😒
Live Blackjack loaded the video but not…
Live Blackjack loaded the video but not the controls. What annoyed me was that favourites emptied itself after logout. a ten-minute break became lobby troubleshooting. I checked again later and the wording still had not changed.
The time-out page looked active at…
The time-out page looked active at first. After that, I noticed only because I checked before playing. control pages should reduce confusion, not create more. I would not have cared if the site had shown one honest status.
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