Made the order, not sure why it then processed to a different store after purchase to somewhere where there was no stock. But when the fella called to tell me he then also arranged to transfer the ord... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered online and next morning was told my order was ready for collection Went into the store showed the employee my reference number and was given my order. It was all easy with pleasant staff, a... Toon meer
Bedrijf heeft geantwoord
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work o... Toon meer
Bedrijf heeft geantwoord
My Newry store is fantastic, everyone is so helpful and knowledgable. Product quality is excellent and pricing is always competitive if not the best. Carl is a star. He helped us with all our new d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Haldane Fisher
Geschreven door het bedrijf
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
Shop Now
Branch Locator
Open an Account
Contact Us
Contactgegevens
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Verenigd Koninkrijk
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Not impressed to be honest
Not impressed to be honest , it was over two weeks for my order to be delivered and when it did there was no notice….
The sleepers are not all the same size as proclaimed, can be 10cm longer or shorter.
1 juni 2026
Antwoord van Haldane Fisher
We’re sorry to hear about your experience.
We apologise for the delay and lack of delivery notice, and we’re also sorry to hear about the variation in sleeper sizes.
We appreciate your feedback and will be looking into these issues with our team.
Didn't have what they said they had
Didn't have what they said they had
Ended up standing waiting for about 20 minutes to get it sorted, bang average service
6 augustus 2026
Antwoord van Haldane Fisher
We’re sorry to hear about your experience.
We understand how frustrating it must have been to be told we had something available, only to then find out we didn’t and have you waiting around for around 20 minutes while it was sorted.
That’s not the level of service we aim to provide. We appreciate you taking the time to leave feedback, and we’ll be looking into what happened with the team.
Goods delivered on time no issues.
17 augustus 2026
Antwoord van Haldane Fisher
Thank you for your feedback!
We’re delighted to hear that your goods were delivered on time and everything went smoothly. We really appreciate you taking the time to leave a review.
It was great that the delivery person…
It was great that the delivery person put the bulk items were i needed them having to try getting it from A to B
17 augustus 2026
Antwoord van Haldane Fisher
Thank you for your lovely feedback!
We’re so pleased to hear that our delivery person was able to put the bulk items exactly where you needed them, saving you the hassle of moving everything from A to B. We really appreciate you taking the time to share your experience!
Great customer communication
Made the order, not sure why it then processed to a different store after purchase to somewhere where there was no stock. But when the fella called to tell me he then also arranged to transfer the order to another store and it was delivered within the first couple of days of the delivery timescales provided.
18 augustus 2026
Antwoord van Haldane Fisher
Thank you for taking the time to leave your review. We’re sorry for the initial confusion with your order, but we’re pleased to hear that our team was able to resolve the issue quickly by arranging a transfer to another store and that your order was delivered within the expected timescale.
We really appreciate your patience and understanding, and we hope you’re happy with your purchase!
No email to say product ready for collection
Online ordering was ok, I thought with the product being in stock I would be able to pick it up quickly. I was told to wait on an email before going to the store but it never came. I phoned a few days later to be told it was ready to pick up. In my opinion they need to be sharper on updating customers about orders. Customer service when going to the store was good.
17 augustus 2026
Antwoord van Haldane Fisher
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our customer service at the store to be good.
We’re sorry, however, for the delay in communication regarding your order. We understand how frustrating it must have been to wait for the collection email and then have to contact us to find out that your order was ready. We appreciate you highlighting this, and we’ll take your feedback on board as we continue to improve our order updates and communication.
Thank you again for your patience and for bringing this to our attention.
Antwoord van Haldane Fisher
Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful and were happy with the service. We really appreciate your support and look forward to welcoming you back again!
Great service and delivery and earlier…
Great service and delivery and earlier than expected date which was a bonus bags great size well packed
15 augustus 2026
Antwoord van Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that you were happy with the service and delivery, and that your order arrived earlier than expected. It’s also great to hear that you were pleased with the size and packaging of the bags.
We really appreciate your feedback and hope to welcome you back again soon!
Excellent service
Excellent service, as always. Regular updates, friendly customer service, and delivery a day earlier than expected to kindly accommodate.
14 augustus 2026
Antwoord van Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that you received excellent service, with regular updates and friendly customer service throughout. It’s great to know we were also able to accommodate an earlier delivery for you.
We really appreciate your continued support and look forward to serving you again!
Antwoord van Haldane Fisher
Thank you for bringing this to our attention. We’re sorry to hear you’ve experienced an issue. We are currently looking into this and will be in contact with you as soon as possible to discuss this further.
Thank you for your patience and understanding.
Ordered online and next morning was…
Ordered online and next morning was told my order was ready for collection
Went into the store showed the employee my reference number and was given my order.
It was all easy with pleasant staff, and I would have no hesitation using them again
13 augustus 2026
Antwoord van Haldane Fisher
We're so glad to hear your online order and collection experience was easy and pleasant! We truly appreciate your kind words about our staff and look forward to welcoming you back again soon. Thank you for your positive feedback!
Friendly driver who gave good helpful…
Friendly driver who gave good helpful advice - ordering was easy, delivery efficient and prompt.
13 augustus 2026
Antwoord van Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that you found our driver friendly and helpful, and that the ordering process was easy and your delivery was prompt and efficient.
We really appreciate your feedback and look forward to serving you again!
Great service and communication
Great service and communication. Nothing is a problem…. very helpful ⭐
12 augustus 2026
Antwoord van Haldane Fisher
Thank you for your lovely review! We’re delighted to hear that you received great service and communication from our team. It’s fantastic to know that you found us helpful and that nothing was too much trouble.
We really appreciate your feedback and look forward to helping you again!
Delivered fast and put materials in the…
Delivered fast and put materials in the ideal spot while I was away from home.
28 juli 2026
Antwoord van Haldane Fisher
Thank you for your great review! We’re delighted to hear that your delivery arrived quickly and that our driver was able to leave the materials in the ideal spot while you were away.
We really appreciate your feedback and hope to deliver to you again soon!
Great company to deal with
Easy to order, great support for questions and delivery was fast to the door.
11 augustus 2026
Antwoord van Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that you found the ordering process easy, our team was able to provide great support with your questions, and that your delivery arrived quickly.
We really appreciate your feedback and look forward to serving you again!
When you need it the logistics team go the extra mile
I needed the material and when I had the delivery date sent through to me it didn’t work for me but I emailed Mark Wilson Stephen Morrow and Paul Mc back they help no end and got my delivery out to me on time great response by these guys they were super helpful
27 juli 2026
Antwoord van Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that Mark, Stephen and Paul were able to help and make sure your delivery arrived on time when the original delivery date didn’t work for you.
We’ll be sure to pass on your kind feedback to the team. It’s great to hear they were so helpful and responsive when you needed them. We really appreciate your feedback and look forward to helping you again!
Quick service at the desk and veryy…
Quick service at the desk and veryy helpful staff in the yard.
5 augustus 2026
Antwoord van Haldane Fisher
Thank you for your great review! We’re glad you received quick service at the desk and found our yard team so helpful.
We really appreciate your feedback and look forward to welcoming you back again soon!
Great service
Great service. Short delivery time. Good product at a competitive price.
10 augustus 2026
Antwoord van Haldane Fisher
Thank you for your great review! We’re delighted to hear that you were happy with the service, quick delivery time, and the quality of the product at a competitive price.
We really appreciate your feedback and look forward to serving you
Staff incoherence led to customer time wasted
I ordered online for click and collect and the order said it had 9 products in stock, and I only needed 2. So I organised a van to collect them early the next day, as I received an email saying the products were ready for collection. Then the man with the van rang me to say they haven't got it in stock and got it wrong online on their stock take. So my whole day was ruined as I had needed the products to build. So I got an email about having the produce in an order the next day. So arranged again for the man with the van to collect. It turns out the person at Haldane's got the size of the product wrong and they had it in-store all this time, so wasted my time and the man with the van's time.
Really disappointed and will think twice about ordering here again.
10 augustus 2026
Antwoord van Haldane Fisher
We’re very sorry to hear about your experience and completely understand your frustration. The issues with the stock information and product size, along with the repeated journeys and additional time and cost involved in arranging collection, are not the level of service we aim to provide.
We appreciate you taking the time to highlight what happened. We are looking into this internally to understand how these errors occurred and how we can prevent similar issues from happening again.
Please accept our sincere apologies for the inconvenience and disappointment caused.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.