Halocard Reviews 5

We were looking for a Privacy.com alternative that could work cross-border for our teams in Germany, U.S.A., Kenya and Philippines. Edward talked us through every detail around personal and business accounts, pricing, documents required etc without rushing us or pushing us to sign up. We onboarded the next days and are pleased so far. Can confirm Halocard's acceptance is excellent.

I grilled the Edward pretty hard about data retention, where my ID details go after verification, what they store on their servers, whether my biometric data is kept. He answered every question honestly and pointed me to their privacy docs without being defensive (their privacy policy is quite reasonable). They don't store PII themselves and the identity check is done by a third party (sumsub). The $100 min. deposit threw me off but when he explained it was to keep out fraudsters and maintain quality, it actually gave me a little more confidence. The fact the founder is manning the live chat at 10pm answering questions tells me they actually care about their customers unlike other providers.

Got locked out from too many SMS attempts, then Apple Pay wouldn't work on my iPhone, then my card didn't activate after adding funds but their support (Sam) helped me through all of it. he cleared the SMS block, suggested I try Apple Pay 24 hrs later (which actually worked), and fixed an issue with their credit card system. Took a while to get my cards which was annoying but 5/5 for support.

Finally a virtual card that doesn't get rejected by Apple. I was looking for a way to pay for iCloud and AppleCare+ subscriptions for over a decade and Halocard is the only one that works!

Signing up and funding the card is super simple. When a transaction happens you get an email so it's easy to have visibility of your spending. You can create multiple cards and give each one a different limit.

Edward, who's the founder, is very responsive and really cares about the user experience. I'm so glad I found Halocard!

I was looking for a credit card solution to get access to some of the LLM’s that are not available in HK and cannot be accessed via VPN. I checked 10 different virtual card options - and HaloCard was the only one that offered a billing address option that was outside of my region and where I didn’t need to use crypto currency to top up the card or needed to be a registered company to sign up. The whole application for the card happened within 24hours.

But by far the reason why I would recommend HaloCard is the customer focus approach they have. I was initially hesitant to sign up worried that the company would be non responsive but Edward has responded to every single one of my questions in less than 15min of me sending the question via chat and went above and beyond what I needed help with. In addition, I had 1 transaction that didn’t go through for some reason and I forgot about it but the team investigated the problem and got it fixed right away.

I can’t describe how impressed I have been with what great customer service and fast responsiveness they have provided. HaloCard has been super reliable in terms of making transactions, I have only have 1 issue with 1 provider where the transaction didn’t go through and the team had fixed the issue for that right away.