I ordered a hamper and paid extra for next-day delivery. It took a week to arrive. By the time it made it to its destination, the reason for sending the hamper in the first place had passed. I was in... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Toon meer
Bedrijf heeft geantwoord
I have used Hampers Galore several times. Happy with the products in the Hampers. Recently ordered a hamper for my Mother in Law's 95th birthday. Selected the delivery date to be her actual birthday... Toon meer
Bedrijf heeft geantwoord
Good website with range of options. The recipient follows a plant based lifestyle so happy to see vegan options. Ordering system was easy to follow and delivery was efficient. I’m in the Uk so being a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Voedselproductenleverancier
- ook in
- Bedrijfscadeau leverancier
- Cadeaumandenwinkel
- Cadeauwinkel
- Snoepwinkel
Over Hampers Galore
Geschreven door het bedrijf
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Contactgegevens
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australië
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3,5
Gemiddeld
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hamper arrived 6 days late!
Ordered hamper to arrive on 24th December. For Christmas! And it was delivered on the 30th December! Need to choose different logistics provider! As by the time the hamper was delivered they had left for their summer holidays!
22 december 2024
Antwoord van Hampers Galore
We sincerely apologise for the delay in the delivery of your hamper and understand your frustration, especially given the timing around Christmas. We will take your feedback seriously and work with our logistics partner to avoid such issues in the future. Thank you for bringing this to our attention.
Antwoord van Hampers Galore
Thank you for your kind feedback! We’re so glad to hear you were pleased with the fast delivery and found the gift convenient. We look forward to serving you again in the future.
Antwoord van Hampers Galore
We sincerely apologise for the confusion and frustration caused by the delivery issue. We understand how important it is for your order to arrive on time, especially when extra payment was made for expedited delivery.
I will follow up with the delivery company to get more clarity on the situation and ensure that it’s addressed as quickly as possible. In the meantime, please let me know if you'd like assistance with retrieving the package from the Post Office or any further support.
Thank you for your understanding.
Love these hampers delivered so quickly
I used this company twice this year for Christmas. The first hamper arrived in Adelaide within 2 days and it was a fabulous Vegan one. The second one was for my sister in Mt Gambier and I had left it pretty late but it arrived on Christmas Eve. I was so impressed and will definitely purchase these hampers again.
20 december 2024
Antwoord van Hampers Galore
Thank you for your fantastic review! We're thrilled to hear that both hampers made it to your loved ones in time and that they were well received. It's always wonderful to know we could help make your Christmas celebrations special.
We look forward to serving you again in the future!
Needed a special Birthday hamper…
Needed a special Birthday hamper quickly. And HG delivered! Easy to order, quick to deliver and a lovely combination of products. Mission complete!
1 januari 2025
Antwoord van Hampers Galore
Thank you so much for your wonderful feedback! We're delighted that we could help make your special birthday even better with our hamper. It’s great to hear the process was smooth and everything arrived on time.
Antwoord van Hampers Galore
Thank you for your kind words! We're thrilled to hear you had an easy experience, and we look forward to assisting you again in the future. 😊
Two weeks and still no delivery.
Placed order on the 19/12/24 for a hamper to be delivered / dispatched on the 20/12/24. Paid extra for express delivery service. Hampers Galore were paid on the same day when order was submitted. ***Still no delivery*** I have emailed the company twice*** Received generic responses. Advised, I will be informed and updated? It is over two weeks. Still no Christmas Hamper! Reporting company to Consumer Affairs. Not impressed!
19 december 2024
Antwoord van Hampers Galore
Hi Anita,
We sincerely apologise for the experience you've had. We understand your frustration and are looking into this matter promptly. Your feedback is valuable, and we will strive to ensure better communication going forward.
Kind regards,
The Hampers Galore Team
Antwoord van Hampers Galore
Thank you for your kind feedback! We're delighted to hear that your experience was smooth and that your order arrived on time. We look forward to serving you again in the future.
Antwoord van Hampers Galore
Thank you for your feedback! We're glad to hear you're happy with our service. We truly appreciate your support and look forward to serving you again.
Antwoord van Hampers Galore
Thank you for your wonderful review! We're thrilled to hear you were happy with both the quality of our products and the service. We look forward to serving you again in the future!
Hamper for Christmas
I ordered a Hamper for Christmas for my Mother in Australia. I can't personally vouch for the items inside but my mother was delighted. Arrived well in time for the big day.
20 december 2024
Antwoord van Hampers Galore
Thank you for your kind feedback! We're so pleased to hear that your mother was delighted with the hamper, and that it arrived on time for Christmas. If you ever need to send more hampers in the future, we’ll be happy to assist!
First Class Experience
Easy site to navigate. Excellent product, well priced and delivered promptly to the South Coast of NSW.
16 december 2024
Antwoord van Hampers Galore
Thank you for your wonderful review! We're so pleased to hear that you found our site easy to navigate and that you were happy with the product, pricing, and delivery to the South Coast of NSW.
We look forward to serving you again soon.
I've mostly had an amazing experience…
I've mostly had an amazing experience with Hampers Galore. The hampers are beautiful and the many I've had delivered around Melbourne and surrounding areas have been excellent. I've had one hamper delivered interstate and although the hamper was beautiful the delivery service WAS NOT.
Very disappointing.
19 december 2024
Antwoord van Hampers Galore
Thank you for your feedback and for sharing your experience with us. We're delighted to hear you've mostly enjoyed our hampers and their delivery within Melbourne and surrounding areas. However, we’re sorry to learn about your disappointment with the interstate delivery service. Your feedback is invaluable, and we'll address this with our courier partners to ensure a more consistent experience in the future. Thank you for bringing this to our attention!
Bottle of chardonnay was ordered you…
Bottle of chardonnay was ordered you delivered reisling. I assumed order was coming from Perth not Melbourne
30 december 2024
Antwoord van Hampers Galore
Hi Angela,
Thank you for your message. We apologise for the mix-up with the wine selection. Kindly note that our warehouse is located in Melbourne, which is where your order was dispatched from.
Kind regards,
The Hampers Galore Team
Beautiful products and presentation
Beautiful products and presentation, well done team.
30 december 2024
Antwoord van Hampers Galore
Thank you for your kind words! We're thrilled you appreciated the products and presentation. Well done to our team indeed! 😊
This should have been an easy fix
am deeply disappointed with my experience with Hampers Galore. I ordered a Christmas gift for a dear friend, and to date, the hamper has still not been delivered. What should have been a simple process of rectifying a wrong delivery address has turned into a frustrating ordeal.
Despite leaving three voicemail messages and sending several emails, I have received very little feedback from the company. The lack of responsiveness is unacceptable. Adding to the frustration, the parcel was initially refused at delivery due to the incorrect address, but no redirection has been arranged, even though I have repeatedly requested it.
To make matters worse, I cannot arrange a redirection myself with StarTrack due to restrictions placed on the parcel. This restriction should have been communicated clearly upfront, and I expect the sender (Hampers Galore) to address the issue promptly—something that has not happened.
This experience has been incredibly frustrating, especially during the festive season when timely and thoughtful gifting is important. The lack of communication and resolution from Hampers Galore is disappointing and has left me questioning whether I can trust them in the future.
I hope this review prompts action and improvement in customer service. Please ensure my issue is resolved immediately.
22 december 2024
Review zonder uitnodiging
Antwoord van Hampers Galore
Hi Carisa,
Thank you for your feedback. We sincerely apologise for your experience and assure you that we will attend to this issue promptly.
Kind regards,
The Hampers Galore Team
Products were great
18 december 2024
Antwoord van Hampers Galore
Thank you for your feedback! We're glad you loved the products. 😊
Do not use this service.
Do not use this service. I paid for same day delivery and 3 weeks later no sign or update on the delivery. I had to follow up for a 3rd time to see where my hampers had gone. No delivery was made same day and I when I requested a refund for the same day fee it this was denied. When I requested a full refund for the whole order including freight I was again told no refund for delivery. Will not be recommending or using this service in the future.
19 december 2024
Antwoord van Hampers Galore
Hi Emmy,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience caused and assure you that we will attend to this issue promptly.
Kind regards,
The Hampers Galore Team
Perfect Christmas Gifts
My hamper purchase was for Christmas gifts. They arrived on time and were very well received.
17 december 2024
Antwoord van Hampers Galore
Thank you for sharing your experience! We're delighted to hear that the hampers arrived on time and were well received as Christmas gifts. 😊🎄
Antwoord van Hampers Galore
Thank you for your feedback! We're thrilled to know our hampers make great gifts for your loved ones. 😊
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