H&H Classics Reviews 

264
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

My husband has always used H&H Classics to sell his classic cars so naturally when he passed away I turned to H&H to dispose of his cars and vintage tractors. The service I have received from Paul Che... Toon meer

Beoordeeld met 5 van de 5 sterren

Over the years I have bought a few motorcycles from H&H Auctions. Each time purchase experience has been first class from the whole Team. Special mention for Mike Davis. Mike has kept in touch with... Toon meer

Beoordeeld met 5 van de 5 sterren

Very impressed with the quality of service from start to finish. Mike Davis is the first contact with H&H & what a pleasurable experience , very Knowledgeable & helpful throughout the process. Each... Toon meer

Beoordeeld met 5 van de 5 sterren

From the first phone call to the final sale at auction of my treasured motorcycle. H&H Classics provided a first class service. A particular mention should be made for Chris Kellet who guided me t... Toon meer

Bedrijfsgegevens

  1. Autodealer

Informatie afkomstig van verschillende externe bronnen

H&H was founded by Simon Hope and Mark Hamilton in 1993 as a specialist auction house dedicated solely to the sale of collectors’ motorcars and motorcycles. Over twenty years later the company can boast a continuous trading history which exceeds that of any UK rival. H&H is staffed by hands-on enthusiasts and its specialist valuers are among the most knowledgeable in the industry. We've gained a reputation for providing excellent service, yet with charges among the lowest in the industry.


Contactgegevens

4,9

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264 reviews

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4,9

Alle reviews

(264)

84 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I bought a car through H and H

I bought a car through H and H, my first time dealing with them. I found them very professional to deal with. I would definitely buy again through them.

15 maart 2024
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Antwoord van H&H Classics

Thank you for your review, we look forward to seeing you again at a future auction.

Beoordeeld met 5 van de 5 sterren

Rescuing three barn finds

We asked for help in valuing for sale and then removing three classic cars in barn find condition at a set of garages being refurbished. Access was difficult and the cars had not moved in about 20 years. Lucas Gomershall came to our rescue, valued the cars, arranged their retrieval and removal from site and eventual successful sale. He rose to the challenge, found ways to get them safely onto a transporter and then arranged to auction them. We could not have wanted for greater expertise, and expert advice, and we thoroughly enjoyed the experience.

22 februari 2024
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Dear Nicholas
Thank you for your review, we are glad Lucas was able to support you in finding new homes for your beloved cars.

Beoordeeld met 1 van de 5 sterren

I feel like I was SCAMMED !!

I sold two vehicles with H&H & I was out of the country when the sale happened, the first car a 1967 Porsche 912 sold for the amount I wanted but the new owner started contacting me about lost boxes that was supposed to be with the car, they managed to lose some.
I had a incompetent salesman of Lucas that accused me of not collecting my second vehicle after it didn't sell at the same auction, knowing I had arranged them to keep the vehicle to sell as I wasn't in the country ! This ended up a big issue & costs started occurring.
The second vehicle was 1960 VW Splitscreen Camper 2.5 years of full restoration, it failed to sell in 2 auctions so I agreed to sell without a reserve, What I can only describe I FEEL I WAS SCAMMED, I ended up with 13000 pounds & now my van in on Ebay for 28000 pounds !!! THATS A VERY BIG DIFFERENCE. It feels like there was an insider scam going on, How many fully restored VW Splitscreen sell for that amount.

2 april 2024
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Antwoord van H&H Classics

Dear Craig
It is disappointing to read that despite H&H supporting you with transport, storage and marketing of your VW Camper Van, you are dissattisfied with the level of bidding attracted on the day.

Beoordeeld met 5 van de 5 sterren

Thank you Ian and the team at H&H

Thank you Ian and the team at H&H

We had a truly great experience working with Ian from H & H during a sad time as we were selling our dad’s much loved motorbikes. The advice / service / paperwork and auction were extremely professional and made the process enjoyable; something we hadn’t expected. We received our funds extremely quickly and are grateful for all the support.

Lizzie D-S
Cheltenham

27 maart 2024
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Antwoord van H&H Classics

Dear Lizzie
Thank you for your review, it was a pleasure to work with you and support you during these difficult times.

Beoordeeld met 5 van de 5 sterren

Very good communication

Very good communication, no issues, everyone very helpful and that made for a stress free experience.

3 april 2024
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Dear Tony

Thank you for your review, we look forward to seeing you again at a future sale.

Beoordeeld met 5 van de 5 sterren

Five star service.

Thanks to H&H for achieving a very good auction price, in particular to Mike Davis for his help and advice on marketing my bikes.
Look forward to dealing with them again.

27 maart 2024
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Dear Nick
It was Mike's pleasure to help you wiht the sale of your motorcycles, we looking forward to seeing you at auction again soon.

Beoordeeld met 5 van de 5 sterren

H&H Motorcycle Auctions

H&H could not have been more helpful when I put my motorcycle in there auction.I was kept fully informed all the way through the process.They accurately researched the motorcycle which was shown in there excellent catalog so any prospective buyers get what they pay for.The staff are excellent, friendly and very welcoming.The whole experience is very smooth and easy.If you want to sell your motorcycle for me H&H are by far the best.

27 maart 2024
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Dear Andy
It was our pleasure to work with you, we are glad you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Couldn't thank Mike and his team enough…

Couldn't thank Mike and his team enough for helping to find a new home for my late father's Norton. Having never sent anything to auction before I hadn't known what to expect but Mike took the time to listen, take photos and share his passion and everything went so smoothly. He even recommended a trusted motorcycle transport specialist (movingmotorcycles.co.uk), so I didn't have to spend time trying to locate and worry about it after it was picked up. We can now look forward to perhaps spotting it on the road again soon. Thank you once again.

27 maart 2024
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Dear Claire
Thank you for your review, it was an absolute pleasure working with you.

Beoordeeld met 5 van de 5 sterren

H&H classic auctions excellent

Mike Davis was very helpful and professional throughout, couldn’t ask for more support, excellent communication, very pleased and highly recommended for the sale of anything in the H&H sale remit.

27 maart 2024
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Antwoord van H&H Classics

Dear Peter
As always, it was great to work with you at auction. We look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

My experience with H&H Classics has…

My experience with H&H Classics has been exemplary. Mike Davis who visited, photographed and valued the bikes was kind thoughtful and honest in his appraisal. I experienced some difficulties accessing the website, but with help from your receptionist I was able to watch the auction.
I won’t hesitate to recommend your company.
Kind regards
Mrs Susan Syer

27 maart 2024
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Antwoord van H&H Classics

Dear Susan
Thank you for your review. Mike was only too pleased to offer his support throughout the selling process.

Beoordeeld met 1 van de 5 sterren

Unprofessional and incompetent

Unprofessional and incompetent is the only way I can describe H and H Classics. They contacted me through a classified add to sell my Classic car through their auctions. My car was sold to a collector who lived abroad, along with 17 other vehicles. H & H were so excited to take bids from an overseas collector, they forgot to get him to sign the purchase contract forms. This collector won over £500,000 worth of cars and despite his promises to pay, he never did. My contract is with the purchaser so I can pursue him, unfortunately, I do not have a case as H & H didn’t get the contract signed and I have no recourse. The car sold in a subsequent sale but for much less than the original sale and I’ll be seeking redress.

13 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't be swayed by flashy brochures and marketing. The reality can be very different and disappointing.

Be aware that once you sign the contract and turn it in, you are trapped, and everything becomes subject to their terms and conditions. Mike Davis, who was initially very friendly and convincing, knew how to get business in. He "promised on the strength of his reputation" that the motorcycles "will" be sold at the reserved price.

After signing the contract, I experienced a lack of professionalism, integrity, and customer service; messages were not returned, phone calls were not returned, emails were not acknowledged, and the tone of voice changed, among other things. With assertiveness and short answers, previous "promises" had vanished.

Mike Davis estimated my two classic motorcycles, and the reserve prices were nearly half of what they were on the auction day. He apparently "tried" to sell them after the auction the next day, but it was a huge "hit and miss"; one minute the buyer is interested, and the next call he says they are not. Very provocative, and the effort felt disingenuous. Mike Davies seemed to be playing me. It was all about the quantity of bikes on display, with little personal service, considering how much money this ordeal cost me.

Following the failed auction, five members of the H&H team called me with varying information. Trying to grasp the outcome was a complete mess. Getting contradictory messages and phone calls from H&H was a nightmare.

H&H has a deal with the most expensive motorbike delivery service in the country, "MOVING MOTORCYCLES." They have 'authority' to hold your motorbike without first discussing it with me, and I had to pay them extortionate delivery fees of £672.00, which I was quoted elsewhere for half the price! H&H did not allow me to organise the redelivery myself. They appear to have just wanted to get rid of the motorcycles as soon as possible after the auction, with no responsibility taken.

Overall, I have lost over £1,300 with this company, and the motorcycles have not been sold. The situation was extremely upsetting, and it was all due to Mike Davis's false "promises." They also managed to publicise my personal information at the auction without consulting with me.

Personally, I would avoid ‘sweet' consignment invitations from H&H and Mike Davis. Because of their irresponsible service, this experience has been extremely disappointing and stressful.

15 november 2023
Review zonder uitnodiging
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Antwoord van H&H Classics

Dear Anna
Sorry to read you are disappointed with the service from H&H, we do try and exceed customers expectations at all times, however it appears that we have failed on this occassion.
It is not in our interest to return unsold lots to the vendor and therefore will do everything we can to find new homes for all vehicles.
Unfortunately transport post-auction is something you will encounter with most large traditional auction houses. As we use a prestigeous venue such as The National Motorcycle Museum to host our auctions, we must ensure all vehicles are placed into safe storage if they cannot be collected by the day following the sale.
I have checked the images and information on our website and note there is no personal information on display, any files available for viewing at the auction venue are those supplied to us.
Should you wish to discuss this further, please contact our offices.
Kind Regards
H&H Classics Ltd

Beoordeeld met 1 van de 5 sterren

Emailed H&H couple of months ago asking…

Emailed H&H couple of months ago asking someone to call me regarding selling my xk120 nice clean car number 7 out of the factory but no one got in touch,put the car for sale with someone else,3 years ago I did the same called them had a breath chat had about 20 vintage bikes I wanted to sell British and Italian nice stuff worth about 100k + and some cars a 1972 shadow a couple of frazer Nash a1928 and 34 and a Riley 9 still no response so off I go to someone else and a final note about 15 years ago I asked them if they wood come over and advise me on a very rear Ferrari 308 Lightweight with a dry sump engine worth then 90 to 100 k at the time but again nothing advice if you are looking to sell a car or bike these are not the boys to advise you if they can’t look after clients then they also can’t look after potential buyers for your toy box

12 augustus 2023
Review zonder uitnodiging
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Antwoord van H&H Classics

Dear Darryl
Sorry to read your comment, if you would be so kind as to email info@handh.co.uk and make if for my attention, I can look into this and establish why we have failed to meet your expectations.
Kind Regards
Colette

Beoordeeld met 5 van de 5 sterren

Paul Cheatham was most help full and…

Paul Cheatham was most help full and knowledgeable through out the auction of my car . Alltho the auction result for my car was lower than estimate and my reserve i decide to sell , I watched the auctio on line and i appeared that the market was low and no cars were making estimate this was a help to me to realise my car was not going to reach my expectations made to accept the lower bid , Payment received and now looking for a Mk2 Jaguar . Thank you

20 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional Accessible Auction Process

Selling process was clear from the start, including options. Photographic and video capture and presentation was very thorough, detailed and well managed.
Onsite information and access to H&H representatives was always available and professional.
A well handled transaction and good outcome.

26 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

Paul was very helpful in assisting in getting my car to the auction and I would highly recommend his and H&H services.

2 juli 2023
Review zonder uitnodiging

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