Amazing service by Charles and Shana. Placing an order was simple. Kept me updated through the order process and were kind enough to add masks and some CBD samples. Would highly recommend.
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Lees wat reviewers zeggen
Products CBD Brothers oil very good price, My only complaint is that i was charged twice for postage, which was way high.. The most annoying part was both orders came in ONE PACKAGE. so charging TW... Toon meer
I bought some CBD capsules for my daughter and was impressed by how quickly they arrived. The website was easy to use and the price was competitive, too. Would recommend.
Really great service from the team, made my first order and the items arrived well packaged and with a complimentary discount code. Unfortunately one of the items was missing but a quick email to them... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Handpicked CBD is the UK's #1 online retail destination for buying high-quality, tried & tested CBD products. Get the latest offers on the UK's top CBD brands.
Contactgegevens
Verenigd Koninkrijk
- melissa@handpickedcbd.com
- handpickedcbd.com
4,6
Uitstekend
318 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The website went down at the payment…
The website went down at the payment stage as I didn’t get a confirmation that the order had been processed and it bombed me out to the start I placed another order which went through fine but when I checked my bank two payments had gone through ! I have emailed for a refund but not heard back yet !
24 december 2020
Antwoord van Handpicked CBD
Hi Elizabeth,
Many thanks for taking the time to leave a review, and my sincere apologies for the issues you experienced at checkout on Handpicked.
I can see from the system that you successfully made two orders in quick succession (1x Vitality CBD 4800mg CBD Oil Lemon Flavour and 1x Vitality CBD 4800mg CBD Oil Berry Flavour), hence the two charges to your account.
I can also see that both of those products have been successfully delivered to you.
Of course if your intention was only to buy one then we would be more than happy for you to return the one you do not want and process your refund. That is no problem at all.
Please let me know what you would like us to do and I'll get it actioned for you right away. You can contact me directly at emily@handpickedcbd.com
Many thanks and Merry Christmas
Emily
Excellent sevice
23 december 2020
Great service
Great service, speedy delivery good price and communication, overall a good purchase.
22 december 2020
Delivered quick all good see if they…
Delivered quick all good see if they work well were a bit dear though
14 december 2020
He uses the blue edition but would like…very good
He uses the blue edition but would like to no if you could get stronger for stress as need to calm down thanks
10 december 2020
Very good service it arrived on time…
Very good service it arrived on time and great product
Thank you
9 december 2020
No stars as product still not arrived.
No stars as product still not arrived.
Please contact me to let me now when product is due for delivery?
8 december 2020
Antwoord van Handpicked CBD
Hi Sally,
Many thanks for taking the time to leave us a review, and my sincere apologies for the delay in receiving your item.
I completely understand your frustration here as it's been 8 days since we dispatched it yet it's still sitting in with Royal Mail per the tracking number: 32-058 427 3000-209 54F A27. Unfortunately once we have dispatched the product it goes into the hands of the delivery provider and we are at their mercy to carry out their service.
I have had another 2 patches sent out for you today by way of an apology, so you should be getting those tomorrow or friday.
Once again, my sincere apologies for this inconvenience, if you'd like to contact me directly I'm on emily@handpickedcbd.com
Thanks
Emily
My oil arrived quickly and was well…
My oil arrived quickly and was well packaged. Will purchase again.
8 december 2020
Nice product need to wait a while to…
Nice product need to wait a while to see if it really works,shoulder injury from 1st lockdown. Arrived in good time
8 december 2020
great website and range and price of…
great website and range and price of products and easy ordering and swift delivery
8 december 2020
Good prices and excellent communication…
Good prices and excellent communication plus product was as expected and delivered efficiently.
7 december 2020
Excellent quality CBD
Excellent quality CBD. I ordered Love Hemp and after few days if use I’m already seeing positive effects. Great service.
7 december 2020
Great people to shop with
Great people to shop with and no complaints about product. My only suggestion is, and hope, would be, that they made it possible to speak to customer services via phone direct, when a problem arises
6 december 2020
Product not delivered on time
5 december 2020
Antwoord van Handpicked CBD
Hi Jalpa,
Many thanks for taking the time to leave a review. I'd like to offer my sincere apologies for your product not being delivered on time. Unfortunately we are currently seeing some delays in shipping given the time of year and the current COVID-19 situation.
Once we have shipped an order it goes into the hands of the delivery service - in this case Royal Mail - and we are at the mercy of them delivering on time, which frustratingly leaves us a little helpless in the process.
I understand you have now received your order and there is another one on its way too. Once again my sincere apologies for the inconvenience.
If you would like to message me directly my email is emily@handpickedcbd.com
Many thanks
Emily
Hand picked CBD
The capsules have really helped me with my anxiety and depression, I will definitely ordering this product again
5 december 2020
Wonderful customer service and…
Wonderful customer service and attention to detail. Very happy with the service overall and quality is the CBd. Definitely a returning customer
2 december 2020
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