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Hansons Auctioneers Reviews 

1.165
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The whole service was brilliant. We called up to ask for a home visit which was free of charge, we had no idea with having a clear out due to death in the family if some certain items were worth anyth... Toon meer

Beoordeeld met 5 van de 5 sterren

First contact was William (Etwall branch) who specialises in coins. He was clearly passionate about his expertise in this field. His estimates were pretty much spot on. Everything went smoothly from s... Toon meer

Beoordeeld met 3 van de 5 sterren

The guy that came to our house didn't really give us any clue about the things we had, he seemed rushed & not really interested so much so he took our stuff & didn't leave us a receipt, I've had to c... Toon meer

Beoordeeld met 5 van de 5 sterren

Thanks to Justin, Danni and Lisa at the Penshurst office for their kind advice, professional valuations and friendly approachability before, during and after the auction. I felt in good hands in a... Toon meer

Bedrijfsgegevens

  1. Veilinghuis
  2. Kunst en antiek
  3. Autoveiling
  4. Verzamelaarswinkel
  5. Online veilingwebsite
  6. Online marktplaats

Over Hansons Auctioneers

Geschreven door het bedrijf

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4,5

Alle reviews

(1.165)

797 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Dont get to excited !

The guy that came to our house didn't really give us any clue about the things we had, he seemed rushed & not really interested so much so he took our stuff & didn't leave us a receipt, I've had to chase them. One email said I had to pick the unsold items up 5 days after the sale but they didn't send the email until a week after ! We didn't feel he pushed items in the sale , we've watched others that are more enthusiastic.

8 juni 2026
Beoordeeld met 5 van de 5 sterren

All went well

All went well. I hoped that the paintings I left for the auction would be marked as being painted by artists who were Royal Academicians. They might have created more interest.

8 juni 2026
Beoordeeld met 1 van de 5 sterren

Arrived damaged, misdescribed, no fair resolution

Arrived damaged, misdescribed, no fair resolution

I purchased a ring listed as aquamarine. It arrived damaged and does not match the description, quality or value stated in the listing.

When I raised my complaint, the response was dismissive. They incorrectly claimed the damage happened after delivery and used this to avoid addressing my main concern — that the item was misrepresented. Their testing claims feel one-sided and no evidence, and they refused any refund or solution entirely.

I am not satisfied with this outcome and am now reporting the matter to Trading Standards. This company shows no accountability or willingness to put things right. I strongly advise others to avoid buying here.

 

21 maart 2026
Review zonder uitnodiging
Logo Hansons Auctioneers

Antwoord van Hansons Auctioneers

Following receipt of your complaint, the ring was returned to our jewellery department and subjected to further gemmological testing, including a polariscope, dichroscope, Chelsea colour filter and refractometer. These tests confirmed the stone to be beryl, variety aquamarine, consistent with our original catalogue description.

We also reviewed the catalogue photographs, condition report and correspondence relating to the lot before reaching our decision.

As this matter remains the subject of an ongoing dispute, it would not be appropriate for us to comment further in a public forum. We will continue to cooperate with any recognised dispute resolution process should one be initiated.

Beoordeeld met 5 van de 5 sterren

Setting a fair estimate

The man who valued the item, set a fair estimate. We were kept informed when the sale was going to be. We could see an online catalogue, and were able to view the auction on line.
Our item exceeded its estimate so we were very pleased. And we have been given a payment date.
Good service all round.

31 mei 2026
Beoordeeld met 4 van de 5 sterren

Great service

Had a few things to get rid of, the valuer went through everything thoroughly and gave me individual valuations and told me when the auction was taking place. I got an email shortly after with the totals they went for. The whole process from start to finish was swift and stress free

9 juni 2026
Beoordeeld met 5 van de 5 sterren

Thanks to Justin, Danni, Lisa and Charles

Thanks to Justin, Danni and Lisa at the Penshurst office for their kind advice, professional valuations and friendly approachability before, during and after the auction. I felt in good hands in a totally new experience for me.
The sale was a big success and I achieved more than I hoped.
All made possible by the team in Penshurst and the auctioneering skills and enthusiasm of Charles himself.
I will definitely recommend you

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sorting the problem

Kate Beardsmore was really helpful and important to me very honest. She said it was how it is. I appreciated that . As I was led down the path when buying my painting elsewhere before I went to Hansons. I went to Etwall, Derbyshire.

7 mei 2026
Beoordeeld met 1 van de 5 sterren

Disappointed

Disappointed

9 juni 2026
Logo Hansons Auctioneers

Antwoord van Hansons Auctioneers

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

We would appreciate the opportunity to understand what happened and see if we can help. Please contact us at media@hansonsauctioneers.co.uk with your details or any relevant reference numbers, and a member of our team will be happy to look into your concerns.

– Team Hansons

Beoordeeld met 5 van de 5 sterren

Very good experience with Hansons

Very good experience with Hansons, Stephen Drake was very helpful when appraising the items I wished to sell and gave me realistic/achievable prices. The whole process was very well handled, I would have no hesitation in recommending Hansons.

9 juni 2026

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