Harnce Heating & Plumbing Reviews 

We've used Harnce since very early on when they started trading. They've always been fairly priced, helpful, do a great job, tidy and punctual. I recommend them to anyone I know.

Very friendly, helpful and efficient service from both office staff and engineer. Engineer arrived as planned and despite unexpected difficulties with the job, managed to resolve them and leave everything clean and tidy when he finished.
Very refreshing to have such good service. Highly recommend!

We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)

We contacted Harnce after we had tried several other local plumbing and heating companies all of which told us parts were not available. Neil came for a site visit, provided written quote a day or so later. Communication was excellent, accepting quote easy to scheduling work to it actullay being carried out. They basically did what they said they would and did it well. Very pleased with them and would definitely recommend.

Good communication and preparation beforehand which lead to a thorough and professional job well done. Would definitely recommend.

Our third or fourth time using Harnce for our plumbing needs (regular servicing and, in this case to fix an adhoc leak). Great communication from start to finish, got an appointment for the next working day and issue fully resolved first time around. Josh did a great job, can't recommend highly enough.

I was recommended Mathew Harnce as being reliable and reasonably priced. I was delighted with the quick response to my call and a speedy job was completed by a very pleasant guy, Josh... who explained all he had done. Both toilets are working well now.

Harnce Heating and Plumbing are an absolute disgrace. Following a recent boiler service, where they also fitted a service kit and another unspecified part, we have been left with **no hot water whatsoever**. Before their visit, we had hot water. Now, nothing. To add insult to injury, when we contacted Harnce to report this critical issue – directly following their service – they flat-out **refused to come back and investigate without charging us even more money**. Their callous disregard for our situation is appalling. We have two young children and two disabled individuals in our household, all of whom are now without hot water and heating thanks to their shoddy workmanship. Harnce clearly has zero concern for the well-being of their customers, leaving vulnerable people in a completely unacceptable situation. We have escalated this directly to our energy supplier, who organised this company in the first place, and we will be pursuing this matter further. Avoid Harnce Heating and Plumbing at all costs if you value having a functioning heating and hot water system and any semblance of customer care.

Lovely engineer and great work, thank you!

Friendly and professional, came out quickly and fixed the issue first time. I'd definitely use them again

On the discovery of what we have since learnt was a long-standing problem with a leak in our shower cubicle, several neighbours recommended Harnce. From the outset it was apparent that it is an efficiently managed organisation with a customer focus. In diagnosing and solving the problem, they have proved to be both efficient and effective in all respects. we are very happy with the result and would have no hesitation in recommending their services to anyone.

Great company and very easy to deal with. Engineer was punctual, polite and very clean. Highly recommend.

All aspects of the work and correspondence are of the highest quality, great plumbers.

Engineer arrives on time, does an excellent job, explains everything in detail.
Admin wise deserves 6 stars not 5

I would highly recommend Harnce for the fitting of a new boiler

Excellent service - very reliable and professional work

I have absolutely no hesitation in recommending HARNCE Ltd they delivered a very professional service.
Appointment was honoured, I Received advanced notice of arrival time, didn’t need to be asked to remove shoes , kept me abreast at all times what the situation was and what needed to be done.
No waffle, they carried out three jobs for me all of which are first rate as well as being extremely clean and tidy. What else can I ask for. I shall certainly call upon them for any future requirements I have

I would like to express my sincere thanks to HARNCE for time and kind consideration over past couple of days from initial call to completion of the work!

Support and understanding was beyond words, I am so grateful for the immediate response with call out within hours from Neil and super job carried out next day by Josh! Both on time and totally professional in every way!

My appreciation for sourcing the critical parts with an achieved next day delivery from trusted supplier quite exemplary at this time of year!

Being kept up to speed with each visit and parts demand was reassuring and gave me confidence I was in good hands… I recommend & trust this company totally.

Yours Sincerely

Phil

Very prompt service, and turned up as agreed. Skilled plumber who could diagnose the problem with the radiator quickly. Was happy to check the others within the call out charge, and found and resolved a second issue. Would use again.

Very professional, and completed the work quickly and efficiently. Great communication too.

I’ve called them a few times now, and they’ve consistently delivered outstanding service. The last time I called was for a major issue with my water main. I had noticed a drop in water pressure for several days, and I was concerned there might be a leak somewhere.

David was fantastic. He took the time to assess the problem, and after some careful inspection, he determined the water main needed some repairs. He explained everything in layman's terms and gave me a detailed estimate. What really impressed me was how transparent he was about the costs, and he even gave me options for how I could proceed.

The repair was done quickly, and David made sure everything