Harnce Heating & Plumbing Reviews 

171
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They are totally professional in the nicest possible way I would firmly recommend them and just wish we had used them before. Truly excellent

Beoordeeld met 5 van de 5 sterren

Super helpful company; came out quickly to assess a leaking radiator pipe and came back a couple of days later to fix. Price ended up cheaper than quote as it didn't take engineer as long as t... Toon meer

Beoordeeld met 5 van de 5 sterren

Communication with this company is really good. I had a number of queries which Isla responded to very quickly. A date for the work (tap replacement) was given a few days hence. Tim turned up exactly... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. Plumbers that actually turn up and are punctual too. The communications from Isla and messaging system work very well and keep you informed all the way. M... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsinstallateur
  2. ook in
  3. Badkamerinstallateur
  4. Gasingenieur
  5. Gasinstallatieservice
  6. HVAC-installateur
  7. Loodgieter

Geschreven door het bedrijf

Our family have spent over 20 years working in the heating and plumbing industry so we wanted to bring our expertise to homeowners and businesses local to ourselves. Based in Lichfield, we service much of South Staffordshire, including Burntwood, Cannock, Lichfield, Tamworth, Sutton Coldfield, Burton and surrounding villages.​ We provide new boiler installations, heating upgrades, NEST Pro and HIVE smart thermostat installations, radiator repairs and replacements, annual servicing of gas, oil and LPG appliances, breakdowns, leaks, Landlords Gas Safety and all plumbing work. See our full range of services on our website. With our unique Membership scheme, our customers get all their heating & plumbing services on subscription, with free boiler servicing and discounted rates. We are trusted installers of WorcesterBosch, Ideal, Viessmann, Vailant, Navien and Baxi boilers and have many case studies and positive testimonials from our customers. We offer free home visits to assess all kinds of work and we endeavour to turn around a quote within 24 hours where possible. Our pricing is transparent and competitive and we always provide free estimates on request for all the work that we carry out. We are Gas Safe registered, trained to work on Oil, LPG and commercial heating systems up to 1MW.outh


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

171 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(171)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

Cannot recommend Harnce any more highly, after a poor experience with a different company trying to solve an unusual problem with my boiler, it was a pleasure to deal with Harnce.
As soon as the job was booked the communication with them was quick and efficient, and Neil arrived on time and listened to my tail of woe before finding the fault and correcting it.
A pleasure to deal with a local company that are professional, efficient and friendly.

26 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Boiler new larger hot water tank…

New Boiler new larger hot water tank installation.
Harnce did a thorough survey and came back with a competitive quote. Neil the installation Engineer was polite, worked very cleanly and made a neat job of the installation, Lee the Electrician installed the Hive system and explained the operating system in full.
Cannot ask for more!

22 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable and good value for money

Neil fitted a new boiler for me around 5 years ago and I continue to use him now he has started his own company (with his wife and brother-in-law)
He is punctual, friendly and polite and cleans up when he has finished.
He's also done work for my elderly mother, often at short notice.
He came out to do an emergency repair for a leaking pipe at my place of work on the Friday before Christmas. I work for a local charity and, as a gesture of good will, he refused to charge for his time. Not many would do that.
Today, he has fitted a replacement fire for me, after removing my old gas fire of 30 years. I thoroughly recommend.

13 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If I could give more than 5 stars i would …..,

If I could give more than 5 stars I would. Quite possibly the best heating & plumbing company I’ve ever dealt with. They responded to me on a bank holiday and understood my urgency and worked with me to get things sorted at short notice. They kept me informed at every step and were very reasonable. I couldn’t recommend them enough.

12 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable and efficient

Our boiler failed just before Christmas and most firms we tried, advised not being able to quote before the first week of January. Harnce were available and installed the new boiler on 5th January. We found them reliable, efficient, competitive, great service!

5 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Full system change & install

Having moved to a new home with a 16yr old system boiler our first job on the list with the current energy crisis was a full system change for a new Combi Boiler system and Hive thermostat.
We chose Neil and the team at Harnce to oversee the work and it was a big job too and performed perfectly from start to finish.
Really pleased with the service and quality of work completed.
Wouldn’t hesitate to recommend this company.
You are in safe hands.

7 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and prompt

So pleased with the job that Neil has done servicing our boiler and Matt too for all the admin. Very professional and would not hesitate to recommend. Prompt with everything.

6 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars from us

I have had a poor experience from several plumbing firms over the past few years so my expectations were low. Matthew and Neil however provided a first class service (I had a good feeling when they put on overshoes as soon as they stepped through the door!), both in terms of the job they did, giving pointers on another heating/hot water problem, communication and clear pricing. I have finally found a plumber I can trust and who I will recommend to other people 100%. Thank you Harnce.

2 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service - managed to book me in at short notice to fit the cooker before Christmas. Friendly, efficient fitter who kept me up to date with his arrival time. Thank you so much!

17 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Having been let down by previous…

Having been let down by previous plunbers, Matthew rang me as arranged, booked my apt and confirmed it with a follow up confirmation on the day too. Neil turned up as, arranged, checked out my central heating, diagnosed a minor problem which didn't really require any action and when I asked about payment was advised as no work done there wasn't any. WOW, not even a call out charge.
I've also received a follow up WhatsApp confirmation of Neil's diagnosis just in case I need it.
Great efficiency, promptly acted and delivered an excellent service. Can highly recommend Harnace Plumbers. Thanks guys.

22 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service - very professional to deal with. Came out when they said they would and fixed our boiler issue quickly and efficiently, explaining what’s they’d done in a way we ynderstood!

19 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had one of the finest and very…

We had one of the finest and very peaceful experience of Plumbing services we have received from this company. They are very professional, very polite and their charges are competitive. Moreover, the outstanding thing to consider is a reliability. You can rely on them to get the job done on time and in the best possible manner.

17 december 2022
Review zonder uitnodiging
Logo Harnce Heating & Plumbing

Antwoord van Harnce Heating & Plumbing

Thank you for your kind feedback. We installed a brand new sink into your en-suite, we are glad you like it and are happy with our workmanship.

Beoordeeld met 5 van de 5 sterren

Friendly and reliable

I've recently moved into a new home and wanted to make sure the boiler was running efficiently, so I decided to use Harnce after reading some reviews. First impressions - just brilliant! Really responsive on messages and managed to fit me in very quickly. Neil was very polite and happy to answer any questions, he showed me how to use the thermostat and did a great service on the boiler too. Very neat, tidy and respectful of my property. All in all, I am very happy with this company and have already booked them in for some further work! I will be recommending Harnce to all my friends and family, thank you :)

1 december 2022
Review zonder uitnodiging
Logo Harnce Heating & Plumbing

Antwoord van Harnce Heating & Plumbing

Thanks Ruth, your boiler should have another 10 years of life in it now that we've done a proper service on it.

Beoordeeld met 5 van de 5 sterren

Boiler service

Neil arrived at the agreed time and carried out a thorough service and also gave advice on an intermittent issue with the boiler. He suggested I take it up with the manufacturer rather than booking in the fault with himself. If no joy with Ideal, I’ll be back in touch. Thank you

10 december 2022
Review zonder uitnodiging
Logo Harnce Heating & Plumbing

Antwoord van Harnce Heating & Plumbing

Thanks Lisa, hope your manufacturer was able to help. I'm sure we will see you soon.

Beoordeeld met 5 van de 5 sterren

Would highly recommend this company

Would highly recommend this company. Asked for a quote they came out quickly and fixed the problem straight away. Really good communication and friendly staff.
Will definitely use again.

3 december 2022
Review zonder uitnodiging
Logo Harnce Heating & Plumbing

Antwoord van Harnce Heating & Plumbing

Thanks Anna, we always try and get one of our plumbers out as soon as possible. Look forward to your business again in the near future.

Beoordeeld met 5 van de 5 sterren

Brilliant local boiler expert

My boiler gave up on me on Tuesday and HARNCE were recommended to me by a family friend. They are a brand new local company, but their communication and speed of response was brilliant. Neil was out to me within an hour and I had a lovely new boiler installed on the Thursday. Tidy, professional and courteous. I always like to use local tradespeople and I would highly recommend HARNCE to anyone, based on my experience.

28 oktober 2022
Review zonder uitnodiging
Logo Harnce Heating & Plumbing

Antwoord van Harnce Heating & Plumbing

Thanks Sandra, as one of our very first customers, it was a real pleasure to be able to provide you with the service you deserved. See you again soon

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