Harum Reviews 

Really disappointed and super bad customer service. I ordered two items from the website and from the same brand. One of them was out of stock and they did not even bother to notice me whether if I want to proceed further with the order or want to cancel it. I ended up have to check the order status by myself and realize the issue. Then I email them to cancel the whole order and get a refund. But they said they will charge 30% for the item that is not out of stock with the reason that “they already purchased it”. What is the reason for me paying anything if I did not do anything wrong. I explained the situation and they said they cannot do anything about it, not even say sorry and bother of explaining further.

Unfortunately I found out one item wasn’t included in my package when opening it, but after contacting support they were very kind and still ended up sending the missing item, pretty shortly after contacting them, my way.

I tried using their proxy service and they failed miserably at securing my item. I tried to buy something really rare and hard to find and I was really excited to get it. The item gets sold out really quickly so I was hoping harum.io would hurry up and purchase because I already paid. But they like to take their time purchasing your item, so mine got sold out. Very disappointed.

UPDATE: I am shocked at the audacity for them not to refund my whole amount, infact they took a service fee which is absolutely ridiculous considering they did absolutely nothing to deserve it!? They didnt manage to buy my item, wasted my time for purchasing from their site and waiting 3 days for the refund AND NOW THEY DONT EVEN REFUND MY WHOLE AMOUNT!? I lost money without buying anything from them?? They actually cant do anything right. Worst proxy service ever.

I heard many good things about harumio so I decided to preorder a limited edition set. When I saw everyone receiving their set I emailed them asking for an update on my order and they said it was out of stock even though I preordered and payed for it I’m just shocked how they didn’t even bother sending me an email to say that they ran out of stock. If I never realized that I had an order they would probably just kept the money. I’m just a bit mad because it was a limited edition now I can’t find it anywhere. But anyways this just from my experience I heard some other people have some good experiences. But I’ll definitely say don’t preorder from them.

Not only I had the worst experience of my life the time I bought a book set with them but now they canceled my best friend’s Bomtoon calendar times later and we can’t buy anywhere… I never had such a worst experience in my life buying online. I warn all of you don’t shop at Harumio. And the time they ruined my order they even deleted my comments so you know this is a fishy business. The refund won’t pay again the calendar that was already sold out. You are untrustworthy and unethical, can’t even call a business.

I bought from Harum.io a fan from kakao freinds, because mine from Seoul was stolen. It arrieved after a few weeks and it seems legit(with sticker from Kakao Friends), like the old one. It was not really more expensive, not like the double of the price, but it came with FedEx and I had to pay the border control. Anyway, It is a good product, new and it is working. To now, I'm happy with it!

I often order goods abroad. But I was impressed by Harumio.io's professional approach. They always negotiate a deal for me at a very low price. Very good communication. I have shopped with them many times and they have never let me down, items have always arrived undamaged and in good condition, thank you again. Milan Jirous 👍👍👍

Parfait ! J'ai eu le coffret de livres que j'avais commandé. Il est arrivé bien emballé et en parfait état. Ils m'avaient même envoyé un mail en amont pour me prévenir qu'il y aurait peut-être une douane à payer - ce qui n'a pas été le cas donc je suis très contente :)
Je recommande à 100%
Merci beaucoup !