Personalised necklace bought as a late anniversary gift, arrived within 2 days! Very pleased, looks lovely. Better materials and choice than other high street sellers. Be sure to search for discount c... Toon meer
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Small family run business by what seem like lovely people , brilliant customer service - I had an issue with an order and they were very fast to respond to my email the same day and sort it out for me... Toon meer
We bought a necklace for my mum to celebrate her becoming a grandma, and she absolutely loves it. She was thrilled with the piece – it’s beautifully made, with excellent quality and a durable finish.... Toon meer
I brought 2 lovely pieces of jewellery a necklace and a bracelet that spelt my granddaughter‘s name for my daughter on her first birthday as a mummy, but to our utter disappointment. The bracelet brok... Toon meer
4,7
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Bought the Personalised Name & Cross…
Bought the Personalised Name & Cross Layered Necklaces Set as a gift for my sister. Her name has an unusual character: the Latin letter I with a diacritic of two dots. I contacted HBD support to ask if this would be ok, and got an almost immediate response saying it was no problem. The necklace arrived within 3 days and is absolutely beautiful. It came in a lovely drawer style jewellery box as well. She loved it! I would definitely highly recommend this company for quality, speed and excellent customer service. Many thanks!
16 januari 2026
Review zonder uitnodiging
A bit of a hiccup with with the…delivery
A bit of a hiccup with with the delivery but all was made good. I contacted customer services and I can't say enough of the service. I would definitely purchase again from HBD jewellery
28 januari 2026
Review zonder uitnodiging
I’m extremely disappointed
I’m extremely disappointed with this order. I paid extra for priority delivery, yet I still haven’t received my package. After several failed attempts to contact the courier, I was told they received the shipment with incomplete information and no phone number. However, I had already filled in all shipping details (including my phone number) on the online store when I placed the order. I’m frustrated that the order was handed to the courier without the necessary information. Now they’re asking me to pay an additional 55 AED (~$15) even though I already paid for delivery, and they claim the shipment didn’t show that shipping was paid. This has been a very frustrating experience, and I won’t be ordering again.
Order No: #36842.
30 januari 2026
Review zonder uitnodiging
Antwoord van Hbd Jewellery
I’m really sorry to hear how frustrating this has been, especially after paying for priority delivery.
I’ve checked the tracking for order #36842 and it shows three delivery attempts were made within the priority delivery timeframe, but the courier marked them as no answer.
I also want to be transparent that we don’t have a phone number recorded on the order on our side. If you’d like, we can resend a copy of the order details to show exactly what we received. That said, a missing phone number on its own wouldn’t usually prevent delivery, so we want to understand why the courier is saying the shipment had incomplete information.
I can confirm shipping was paid via our account. The only extra charges that are sometimes requested on arrival are local customs/import duties or carrier handling fees. If the courier is claiming shipping wasn’t paid, we can provide proof and raise this directly with them.
Please contact our customer service team via the website with your order number and, if possible, a screenshot of the fee request from the courier so we can investigate and get this resolved.
Sorry again for the experience so far, and thank you for giving us the chance to look into this properly.
Very good quick response off the…
Very good quick response off the business when had a question about delivery
23 januari 2026
Review zonder uitnodiging
Really lovely necklace and such a cute…
Really lovely necklace and such a cute charm to personalise - thank you
29 januari 2026
Review zonder uitnodiging
Necklaces…
Chain length exactly what I required for 2 small nieces. Discount on 2nd item.
21 januari 2026
Review zonder uitnodiging
Absolutely stunning bracelet
Absolutely stunning bracelet! The solid silver has a beautiful weight to it and feels incredibly high quality. The craftsmanship is excellent, with a smooth, elegant finish that catches the light perfectly. It looks even better in person than in the photos and feels durable enough for everyday wear while still being classy and timeless. I’ve received so many compliments already. It arrived well packaged and exceeded my expectations, the name engraved bracelet was done so quick, couldn’t be happier with this purchase and would definitely buy again or recommend to others.
14 januari 2026
Review zonder uitnodiging
Great experience
Great experience! Awesome quality, i loved it !!
23 januari 2026
Review zonder uitnodiging
Easy from start to finish
Very easy to order, once you have decided on what to buy. Arrived quickly and I am very happy with my purchase.
18 januari 2026
Review zonder uitnodiging
Beautiful item and great quality
Beautiful necklace and very good quality
Chain was stronger than anticipated
This will look beautiful on my granddaughter
Easy to use website and fast delivery
25 januari 2026
Review zonder uitnodiging
A* fab company
Great company, beautiful necklace, extremely fast shipping, would buy again A*
24 januari 2026
Review zonder uitnodiging
So fast and reliable
So fast and reliable! My necklace is stunning, everyone comments!
22 januari 2026
Review zonder uitnodiging
Absolutely love my triple name…
Absolutely love my triple name necklace. I was wary about ordering online and not being able to see the quality in the flesh but I needn’t have worried the necklace is exactly as described and photographed and gorgeous quality…I have had so many compliments on it already
15 januari 2026
Review zonder uitnodiging
The website is clear
The website is clear, concise and user friendly, with good pictures of each item.
The ordering process on line was very simple and straightforward.
18 januari 2026
Review zonder uitnodiging
Exceptional quality
Exceptional quality, the bracelet was well packaged and I was kept informed regarding the delivery. I bought the bracelet as a birthday present and she really likes the item. I will recommend this company to friends and family
21 januari 2026
Review zonder uitnodiging
I really love my Necklace and it was…
I really love my Necklace and it was fast service :))
19 januari 2026
Review zonder uitnodiging
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