Hbd Jewellery Reviews 

Website is very easy to use, so many options to choose from. Delivery was fast and product was just what I was looking for in a gift for a friend.

Lovely little necklace and fast delivery! Really pleased !

Childs Initial Necklace. January 26. bought for my Granddaughters 9th Birthday. Fast and easy ordering and delivery. The product is exactly as it showed on their website and the quality is fantastic, I will definitely be ordering from them again.

Lovely and delicate necklace received quickly from order

The necklace was beautiful. My daughter loved it.

Easy to place order, product arrived ahead of schedule and is of high quality. Great value for money

Good solid company quick delivery does what it says on the tin

Absolutely fantastic service and quality products from Hey Big Day. The website is brilliant, particularly for ordering personalised jewellery. I'd ordered on 7th December a 'name' necklace and a pendant locket (each with little charms), as Christmas presents and both arrived well before. My partner was absolutely delighted with both pieces of jewellery when she opened them on Christmas morning. Unfortunately though, the clasp on the locket wasn't holding (possibly down to my fat fingers when I opened it to put a picture of our dog inside!). I emailed HBD on 27th December to enquire about the return and repair process and received a reply that same day. The pendant was duly returned to HBD with the provided returns label and despite the New Year holiday break was returned to me on 3rd January. The repair to the clasp was first class (my partner didn't let me open it this time though!) and we are both extremely pleased customers.
A further recognition has to go to 'Ben' at HBD, whose communication throughout the process was first rate.
HBD will definitely be my first choice for any future jewellery and I would highly recommend them for all aspects of their service.

Product as described, good quality. Delivered in a timely fashion considering it was over the Christmas period.

Excellent product.

Girlfriend loves it

Brought a mama necklace for my other half for Christmas in silver.
The necklace looked great and I knew she would love it.
Then come the problem once she put it on, she must have been wearing it for 30mins make and it had already broken.
By the looks of it one of the links has come apart some how.
HBD wants photo proof but as the necklace is very small and thin it’s had to get a good picture of the broken link.

Edited: was meant to edit a while ago. After giving photo evidence of the broken necklace HBD were quick to replace and send a new one out.
The new necklace is holding up perfectly fine and had no problems.
Star rating changed.

Daughter loved her necklace - she hasn’t taken it off! Lovely quality and perfect christmas present.

Bought a custom text teddy bear with plaque. Looked great and was delivered very quickly in time for Christmas!

The necklace is beautiful, it arrived promptly. The company were very helpful. Would definitely recommend them.

Fantastic experience ordering a personalised children’s bracelet. Communication was excellent throughout and I was kept informed at every step. The bracelet is beautiful and clearly made with care. Highly recommend and would happily order again.

Beautiful gift for my daughter

I ordered a two-name heart necklace for my wife for Christmas from our children. I was skeptical at first about ordering jewelry online, but I was very happy when it arrived.

The website has plenty of options and is very easy to navigate. Also, the communication process was excellent, keeping me updated from accepting my order, to order processing, and out for delivery. I wouldn't think twice about recommending and using them again.

Highly recommend quick delivery and fantastic item Ty

Issue at first where parcel arrived with the contents missing. Emailed customer service and immediately rectified. New gift being made and dispatched :) thank you!!!