Homelessness Best Practice  Reviews 

This is an absolutely fantastic training, very informative. I learned a lot about housing law from this training and Mike made it easier to understand all the jargons. Whether you are a professional or not I think we should be informed about our rights and law or at least have access to information. Homelessness can happen to anyone and heart breaking is that there are laws but our system have somehow failed for so many. This is an eye opening training.

Great training, delivered very well. A lot of food for thought.

Fantastic training, really informative and helpful to be able to answer questions that crop up daily.

Brilliant training session.

This training was excellent. Very informative and the information was very useful. Mike is clearly passionate and knowledgeable.

Insightful and inspiring, Mike engaged the audience well and provided real world examples to reinforce the learning

fantastic training and really insightful. The training is good balance of group work and case studies. A lot of information and no questions went un answered.
Thanks again for the opportunity to attend

Great Training, it has given us lots to think about and some changes we need to make in order to be able to effectively advocate for our clients. It was great to hear about the case studies and how the law had been applied in the case reviews.

Absolutely fantastic training. Really insightful and clear expertise from Mike. Really enjoyed it and feel more empowered in my role. Thank you!

Really informative training, enjoyed every bit of it, also discussed situations that we as a frontline workers can get stuck into and having a 3rd person perspective with so much experience really helped me.

Very comprehensive training that provides valuable knowledge and case studies.

learnt a lot and will use this now to support others

Reallt brilliant training, Mike is clearly extremely knowledgeable so feel like i have learnt a lot!

Mike professionally and passionately delivered essential new information that helped me to understand where we stand with working with local authorities to get the best results for our service users.

Amazing, very comprehensive training regarding homelessness law delivered by Mike Hayden. Hight recommendation.

Fantastic training with loads of information very clearly presented. Would recommend to anyone with interest in housing issues

The session was brilliant. Thanks to the use of real-life examples and Mike's knowledge of the law - it was explained really well.

Mike provided interesting training about Homelessness Best Practice, he kept us all engaged and wanting to know more. There were some good case examples used to get us thinking about how to apply the law, has provided us with some useful resources which we can use to support individuals who are at risk of or become homeless. I particularly like the list of case law examples which we can find in full detail on the LGSO website. I have a better understanding of what a 'priority need' it in housing terms and when there is an 'automatic' need and where someone is eligible under a 'vulnerability' need. I will use either the 'Smith Test' or 'Thomas Test' when supporting people to present as homeless. In general, this training has given me more confidence to appropriately challenge housing departments where individuals are incorrectly deemed as 'not eligible' for support.

Brilliant training, very informative and Mike is a very captive trainer, thank you!

Excellent and accessible training, this was easily the most straightforward to understand training I have attended around housing law. Mike was easy to listen to and really knowledgeable....it was truly inspirational stuff so thanks very much!!