I returned an item that was too large. My refund was refused as apparently it had been worn and the stitching was coming apart. All I can say is not by me. Load of rubbish. Will most certainly not be... Toon meer
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Rarely do I find a supplier who is as committed to our Customers as we are. HCSUK through Jo’s leadership ensure that they source and provide quality products in line with our high expectations. HCSUK... Toon meer
Bedrijf heeft geantwoord
Over the past two years as the Maintenance Manager at Baily House care home, the service from all the staff at HCS (big shout out for Rachel and Lee) has been excellent. They are efficient. Good... Toon meer
Bedrijf heeft geantwoord
This company promises delivery by a certain date and when that doesn't happen they change the date and send generic platitudes. They push the date back and buy themselves more time by saying they'll... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Specialist suppliers to the healthcare industry providing total solution to all of their healthcare needs. Our services extends over 3 divisions incorporating every element that either the public or our customers have asked us for. A wholesale supplier of medical supplies, nursing equipment, hygiene & dementia enabling product solutions for care homes A retail division to help make life easier for loved ones being cared for at home A service and repair division taking care of mobility and moving & handling equipment including hoists and slings, wheelchairs, profiling beds and mattresses in both care homes and the community.
Contactgegevens
1 Meadwobank Way, NG16 3SL, Eastwood, Nottingham, Verenigd Koninkrijk
- 01773 733733
- sales@hcsuk.co.uk
- hcsuk.co.uk
2,5
Slecht
37 reviews
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Such a great company and team
Such a great company and team, if I need anything Rachel is always happy to help, and great at working out what I need from a verbal description!
Jo is always eager to find solutions to needs, and loves a challenge.
Keep up the good work! Great friendly service. :)
27 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you for your very kind 5 star review John. I do love receiving your cryptic product descriptions, they always give me such a challenge :) Rachel
Amazing
Jo and team are a person-centred company to a tee. They can never do enough for you and are truly passionate about what they do. I adore that they come forward with suggestions and if you need support with specific areas of difficulty. For example, if someone you support is struggling with cutlery or crockery, they will come out, see the person and support them to find the best thing for them. I love them. Cannot recommend them enough.
13 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you for your wonderful and very kind review Rachel. We pride ourselves at HCS on sourcing for solutions that our valued customers come across on a daily basis, and if we can make their challenging roles a little easier then we have done what we pride ourselves on doing !
Exceptional Supplier offering exceptional service!
Rarely do I find a supplier who is as committed to our Customers as we are. HCSUK through Jo’s leadership ensure that they source and provide quality products in line with our high expectations. HCSUK always goes above and beyond. When we want something different, they pull our all the stops to deliver. Service is always provided with a smile (red lippy) and attention to detail! Nothing is ever too much trouble and this is why we have been a loyal customer for the past 33 years.
12 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you so much for your 5 star review Anita, we truly appreciate this along with your loyalty to us. We love working with you, and the rest of our friends at Wren Hall. Rachel
HCSUK always go above and beyond
HCSUK always go above and beyond. Jo and her team have been our suppliers of first choice for over 14 years. They are always ready to look for new and different products and have always come up with the goods. Throughout COVID they have never let us down - and there were some challenges in the supply chain over that time.
11 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
It's an absolute pleasure supporting you John and the team at Woodleigh Christian Care Thank you so much for your 5 star review.
Rachel
HCSUK, the best, most supportive and personal service available
HSCUK are always there when you need them! Jo will do everything she can to help. Jo will do her best to answer any queries and supports the service with so much passion. The staff are all friendly and always go the extra mile. Phil who services our equipment is amazing with all the residents and is always happy to help whilst he is on site, providing a happy, friendly service.
11 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you for your 5 star review Sarah, this is really appreciated and I know that Phil will really be thrilled that you have taken the time to mention him personally, I will ensure that he sees this, it will make his day !
Rachel
Very efficient service
All the items I ordered arrived quickly and efficiently and with the minimum of fuss. Many thanks.
8 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you for taking the time to review your order Carol. The 5 star review is greatly appreciated, thank you. Rachel
Rachel at hcsuk is an absolute star
Rachel at hcsuk is an absolute star. She delivers a very professional, prompt, efficient and friendly service. No matter my query she solves it quickly. She is an asset to the company. She always cheers my order day up 😊 very good company to supply our products, wouldn't go anywhere else. Thanks rach
6 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Gosh Helen, thank you so much for this lovely review, i'm lost for words ! I know doesn't happen very often ! so pleased I cheer you up, especially in your role which I would imagine can be very challenging for you at times. I always enjoy having a good natter with you when you place your order with me. Thank you again Rachel
Superb Service
I'm booking with this company for the third time. Excellent service that goes above and beyond what you'd expect. The equipment was demonstrated and this was really useful as I have multiple carers and they also helped to get it into the vehicle. I'd totally recommend them to all.
5 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
What a lovely review thank you Alex, we really appreciate this, and so happy that we are able to support you with your equipment needs to allow you to go to events all of the country. We look forward to assisting you on your next adventure ! Rachel
Always professional and supportive
Always professional and supportive. Highly recommended company.
5 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you so much for your 5 start review Linda. I really do appreciate this along with the rest of the team at HCSuk.
Rachel
Professional service.
Very friendly, helpful and professional service. Highly recommend.
5 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you for your 5 star review Alison, this means the world to us
Friendly efficient professional service…
Friendly efficient professional service provided by HCS team. Lee processes our orders very promptly, and Phil the engineer maintains all our equipment. Nothing is too much trouble and they are always on hand for advice. Would highly recommend
5 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you Alison, I will ensure that Lee and Phil see your excellent 5 star review. It's a pleasure working with you
Brilliant customer service
Brilliant customer service and if there isn't the product you want they will source it and be competitive on price. Good website for searching things that will make life easier for our residents and knowledge of the industry amongst the staff team.
5 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you so much for your 5 star review Juliet. It's always a pleasure helping yourself and Joey with any products that you require, and we're always up for a challenge for any new products that you may require !
Excellent customer service
Jo, Rachel and the whole team at HCSuk are amazing! As a big care home we often need to order a variety of items and can always find what we need with the HCS team, if they do not supply it they go above and beyond to find it for us! The sales team are always professional, helpful and polite and servicing team are always thorough and professional when visiting the home to carry out maintenance of equipment.
5 januari 2022
Review zonder uitnodiging
Antwoord van Health Care Services
Thank you Ashley, we love working with you and your team at Baily House. Knowing that you appreciate how we help you really does mean a lot to us, especially as its "what we do everyday" Rachel
I found your customer care responsive…
I found your customer care responsive and very helpful. Thank you
16 december 2021
Antwoord van Health Care Services
Thank you for your review Terry, we do really appreciate this. Rachel
Antwoord van Health Care Services
Thank you for the 5 star review Gary, i'm so pleased that your order arrived on time, our warehouse team do love their packaging :) Rachel
Thank you for the delivery
Thank you for the delivery. I took a while to reach me but the online chat team were very reassuring. Will be ordering again from hscsuk
22 november 2021
Antwoord van Health Care Services
I'm pleased we could help you Stephane. We look forward to hearing from you again. Rachel
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