Heacock Classic Reviews 1.620

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan did an exceptional job I recommend his services at anyone. He did absolutely amazing was very honest straightforward and patient. I can’t think him enough for facilitating this. I don’t know what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. Autoverzekering

Geschreven door het bedrijf

Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Very helpful and professional.

Very helpful and professional.

10 februari 2026
Logo Heacock Classic

Antwoord van Heacock Classic

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Beoordeeld met 5 van de 5 sterren

Steve was very easy to speak and work…

Steve was very easy to speak and work with. Great representative for Heacock and looking forward to new policy.

5 februari 2026
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Antwoord van Heacock Classic

Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.

Beoordeeld met 5 van de 5 sterren

My call was taken quickly

My call was taken quickly. The changes I needed were done correct with friendly customer service.

4 februari 2026
Logo Heacock Classic

Antwoord van Heacock Classic

We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Keep up the good work!

20 januari 2026
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Antwoord van Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Beoordeeld met 5 van de 5 sterren

Very satisfied customer!

Very satisfied customer!

Was a nice smooth transaction with excellent customer service from Clay!

23 januari 2026
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Antwoord van Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Beoordeeld met 5 van de 5 sterren

Cade was very professional and nice to…

Cade was very professional and nice to work with

21 januari 2026
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Antwoord van Heacock Classic

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Beoordeeld met 5 van de 5 sterren
Logo Heacock Classic

Antwoord van Heacock Classic

Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.

Beoordeeld met 5 van de 5 sterren

Weston guided me through the process…

Weston guided me through the process with a new policy at the end. He has a very engaging and pleasant attitude!

28 januari 2026
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Antwoord van Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Beoordeeld met 5 van de 5 sterren

Great employes

Great employes

27 januari 2026
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Antwoord van Heacock Classic

Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!

Beoordeeld met 5 van de 5 sterren

The agent was great and knew the answer…

The agent was great and knew the answer to all my questions

27 januari 2026
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Antwoord van Heacock Classic

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

26 januari 2026
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Antwoord van Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Beoordeeld met 5 van de 5 sterren

Ginger was awesome

Ginger was awesome. Took care of issuing an older policy made new. Her service and friendly follow-up and reminders were key. Thank you Ginger

23 januari 2026
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Antwoord van Heacock Classic

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Beoordeeld met 5 van de 5 sterren

Old truck insurance

Answer all my questions and help me with every bit of my policy Questions Absolutely Please With all the help I got.

21 januari 2026
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Antwoord van Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Beoordeeld met 5 van de 5 sterren
Logo Heacock Classic

Antwoord van Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Beoordeeld met 5 van de 5 sterren

Quick

Quick, friendly account representative and smooth transaction.

13 januari 2026
Logo Heacock Classic

Antwoord van Heacock Classic

We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Autumn was very helpful and made the…

Autumn was very helpful and made the process very simple and pleasant.

17 december 2025
Logo Heacock Classic

Antwoord van Heacock Classic

Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.

Beoordeeld met 5 van de 5 sterren

Dakota was awesome!

10 januari 2026
Logo Heacock Classic

Antwoord van Heacock Classic

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience

We had a wonderful experience. Amanda was beyond helpful,knowledgeable and it was a wonderful experience working with her.

7 januari 2026
Logo Heacock Classic

Antwoord van Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Beoordeeld met 1 van de 5 sterren

Premium increased 70%

After approximately 35 years as a customer of Heacock Classic Insurance, my premium increased 70%, because they dropped my previous carrier and added a new one. So much for customer loyalty.

Do yourself a favor, use OpenRoad. I got more coverage for a lower premium.

Update. Thanks for your response but this is insurance jargon. You are consolidating the market and eliminating the competition, plain and simple. And yes, your communication methods are inadequate. You send an email with a 70% increase and expect a renewal? I sincerely hope others shop around and find better, more cost effective coverage elsewhere. Your customer service leaves a lot to be desired as well. Your rep said, and I’m paraphrasing, don’t bother shopping around because some of the other companies are ours.

28 december 2025
Review zonder uitnodiging
Logo Heacock Classic

Antwoord van Heacock Classic

Thank you for sharing your experience. We understand how frustrating a significant premium increase can be—especially after many years of loyalty. Changes in carriers and underwriting can sometimes impact pricing, but we agree that long-term customers deserve clear communication and consideration. If you’d like, we’d be happy to review your coverage options and see how we can help provide a more stable and competitive solution moving forward.

Beoordeeld met 5 van de 5 sterren

5 Star Service

Excellent customer service

18 december 2025
Logo Heacock Classic

Antwoord van Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

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