Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. Th... Toon meer
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Lees wat reviewers zeggen
My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it... Toon meer
Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like bei... Toon meer
Had a really wonderful experience. Avenry helped solve my issue right away as I needed an address change. Responded to my email right away and handled the issue. I look forward to taking there supplem... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contactgegevens
312 W. 2ND ST #2359, 82601, CASPER, Verenigde Staten
- hello@healthletic.io
- healthletic.io
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Heeft 23% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scammers!
They billed me for orders that I did not place. They are scammers! I contacted them and told them. In the past week I received 2 orders from them which I did not place, they are covering up because I saw 2 entries on my credit card that I did not make. They quickly sent me the items I supposedly ordered. I do not need them nor do I want them. They are covering up!!!
Don't buy anything from this company, they will try to rip you off!
New customer here
New customer here, but not new to nutritional supplements. Quality, purity and evidence-based effectiveness are most important to me...and of course price. References to credible, independent studies was persuasive, at least enough to give your products a try. Website was nice, clean and easy to navigate. As for product prices, recommend not setting default to the lower subscription rates. While good to know, as a new customer I'm not looking for long-term commitment just yet. Prove yourself first and then I'll consider subscribing. I came to your site specifically for Nattokinase but ended up purchasing several items! Can't wait to try them!
Will update to 5 stars once I get my…
Will update to 5 stars once I get my product, however, the costumer service was FAST getting back to me with an explanation as to why it was taking so long to get my order sent. then another email stating that the order was in progress and should be send in 5-7 business days. I guess that will work. So far I'm happy with the web site but really laughed out loud when I say the FREE $15.00 shipping insurance.
quick and easy
Easy and straightforward website
Easy and straightforward website. Quickly received confirmation of order
I had a question about ordering...and…
I had a question about ordering...and your customer service representative got right back with me almost instantly. I call that great customer service!! Worthy of a five star rating!
I placed an order for Nattokinase late…
I placed an order for Nattokinase late in February. The explanation of the tracking delay information was in Latvian.
When I still hadn't received my order late in March, I began conversations with customer service, all of whom were very nice. They told me the shipment was held up in customs (which I knew), and said they would send me a replacement order.
The replacement didn't arrive. More correspondence; first and second replacement shipments held up in customs. Finally, by early May, after many, many back-and-forth emails with customer service, I said, "Just give me a refund."
Turns out, I had been charged for at least one of the replacement shipments. I was told that two refunds were made. When checking my credit card, I found that the two refunds had actually been noted on my account as charges. That was corrected, but the fact that it was originally incorrect is quite suspicious.
I will NEVER order from Healthletic again! And you shouldn't, either. From a February order to a May refund is outrageous, no matter how nice the customer service people are.
I see from other reviews that my experience is comparable to others'. Definitely not a good company!
Customer service
Great customer service! Quick response time and they took the time on a Saturday to help me out. Thank you
Easy to order
Easy to order. Went as expected. Liked the special and total price.
An easy format for ordering the product.
Scam : beware !
USA site to get 5 bottles for the price of 4 . A month later another 5 bottles arrive. Because it’s from Lithuania , I can’t get a refund on a subscription I didn’t know I was on … rip off !!! Beware !
Order was never sent, charged for a subscription I never made.
My original order was never sent and I’ve now been charged a second time for a subscription I never made. Absolutely appalling experience. Almost USD400 paid so far for nothing.
Easy to order
Easy to order, full explanation regarding repeat order and charges, which was much appreciated, no nasty surprises
quick and efficient
I was so excited to try the Nattokanese…
I was so excited to try the Nattokanese charged but never received, no update on shipping, no tracking info, no communication whats so ever. I cam say the my Customer Service experience was great
I emailed a request for a refunded and I got it in less than 24. The associate was very nice,apologetic and responded very quickly.
Easy to navigate site...
Very easy to find what I wanted and to order.
Non delivery of paid for product
I ordered Nattokinase almost one month ago. I have received nothing. When I contacted customer several times, I got the same AI produced essentially non responsive answer.
Apparently other have experienced the same problem.
This company appears to be a sham.
This company is a fraud and a scam
This company is a fraud and a scam. Do not buy anything from them. I ordered BCP-157 on April 1st and it still hasn’t arrived on May 12th. I contacted them several times and after a month told me my order was delayed by customs and they’d have to reship it. They then had the nerve to tell me they had “inadvertently” put me down for a subscription and were going to charge me for another order when I haven’t received the first. Don’t buy anything from these frauds.
GREAT INFO ON NATTO!
Website easy to navigate...a LOT of information about Nattokinase...not crazy about the marketing that says "insurance is free" as no one gets insurance as an extra and shipping is covered for the cost anyway...shipping needs to be FREE...the MOM15 discount was nice!
Deceptive and Sketchy
Deceptive shipping promises. Partial order arrived almost a month after being placed. Shipped from Lithuania of all places. Paid for one-time (non-subscription) ‘Buy 2 Get 1 Free’ and package only contained 2. Online support chat unresponsive. Don’t trust this company. Nattokinase was what I ordered.
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