Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. Th... Toon meer
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Lees wat reviewers zeggen
My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it... Toon meer
Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like bei... Toon meer
Had a really wonderful experience. Avenry helped solve my issue right away as I needed an address change. Responded to my email right away and handled the issue. I look forward to taking there supplem... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contactgegevens
312 W. 2ND ST #2359, 82601, CASPER, Verenigde Staten
- hello@healthletic.io
- healthletic.io
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 23% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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I mistakingly ordered a subscription…
I mistakingly ordered a subscription rather than a one off order. I emaîled Healthletic and within one hr they responded. Several hours later my issue was escalated and totally resolved and I received a credit. I found them great to deal with, very courteous and professional.
Easy transaction
Straight forward shopping experience
Over all experience was smooth and straight forward. This supplement was recommended by a buddy that had a rotator cuff issue which is what I am dealing with. Looking forward to positive results.
Order in May
Order in May, have been charged for 2 orders - no product and no way to cancel the subscription.
Hopefully will turn to a 5
Hopefully will turn to a 5. Trying the product out. One minor complaint though... I hate it when a business puts a discount code prominently on the screen then when you go to buy you get a message "that discount doesn't apply to what you ordered..."
Cancelled order
Cancelled order. Received anyway.probably month or so later. Wrote complaint to healthletic yesterday. Haven’t heard back.
Waiting on an order
Waiting on an order! It’s been a week! I get stuff from China quicker- no follow up.
Not great - limbo
They false advertise and use deceptive…
They false advertise and use deceptive business practices. Buyer beware!
I tried to order these products and got…
I tried to order these products and got nothing but grief from Healthletic. They said two shipments of BONE were delivered to my home address, but I got NEITHER. When I communicated several times with customer reps they insisted I had received these orders because their tracking said so. TERRIBLE CUSTOMER SERVICE. I'm left with no recourse other than to file a fraud claim with my credit card. I would warn anyone not to risk sending money to this company.
Scam and Delay Tactics
I placed an order May 12. I contacted them after 3 weeks asking status of my shipment. They said they would provide priority to my shipment. I waited a couple more days and contact them again. I asked for a refund. They tried delaying longer. I demanded a refund and again they stated they would place immediate priority to my order. I replied again demanding refund and cancel order. I ended up having to go to my credit card company and disputing the charge. This is a scam.
Thanks Chelsea for changing delivery…
Thanks Chelsea for changing delivery address and subscription changes, 5 stars
Good to Great
Started off not too great, but when i emailed customer service with my questions/concerns...they took care of everything very quickly and made me very happy and satisfied with their services
I was able to make my order…
I was able to make my order efficiently. I just hope your product will help me with my leg pain.
Bought once but the product never…
Bought once but the product never shipped. Just realised they charged me a second time a month later. Never shipped. $500AUD stolen.
ordering was fine
ordering was fine, but why would anyone use Shop for tracking? ridiculous!
Would have given 5 star but thought the…
Would have given 5 star but thought the itty-bitty icon for subscription could have been bigger. I just find OTHER websites and products mislead the customer and it leads to a bad experience ..otherwise u get 5 🌟🌟🌟🌟🌟
Excellent customer service
New to your company but I had an issue with the free shipping and it was resolved to my satisfaction quickly and efficiently.
I was auto subscribed and can't quit
I was auto subscribed into a renewing subscription to BPC 157. I never signed up for that. Now I'm asking to be removed and I get an email bot saying they can't find my account. I'll probably have to call my credit card company to stop the payments because these guys are based in lithuania ... and if their sales practices are this shady - doen't give me much faith for whats in the bottle.
If I could rate less than one star I…
If I could rate less than one star I would. I ordered Nattokinase May 5. No shipping details as of 05/23 so I wrote asking for shipping details. It is now 5/29 and no further updates and no further responses. I cancelled my subscription so they should not charge me again, and requested a refund.
User friendly purchasing process
User friendly the selection and payment process
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