HearingNow Reviews 552

Awesome post sales service by Koorosh and team

I cannot thank HearingNow enough for the excellent service I received; from the prompt response of my booking an appointment to the appointment itself, everything was all so easy. The treatment was comfortable and successful and I was treated with respect and kindness. I highly recommend this service to all with hearing problems.

Koorosh is just the most helpful person you could wish for, nothing is too much trouble and his response times are fantastic, he has done a few programs for me now and I’m highly delighted and can’t recommend him highly enough

Really impressed with these guys - easy process soup to nuts to reprogramme my aids. Posted Monday and back Friday including a day wasted by me not answering a question. Thank you!

Excellent prompt service

Very thorough review and helpful suggestions. Very pleased with the service and the provision of new hearing aids

What made my visit five stars was Koorosh' matter of fact and informative hearing test followed by a discussion about what I was expecting next. No hard sell at all and again an informative experience. I came away very satisfied with the whole visit.

I accompanied my elderly mother to her hearing appointment and was so pleased with the service we received. Koorosh warmly greeted us both and was professional and respectful throughout. He was patient, calm, thorough, and knowledgable. I highly recommend this clinic.

Had microsuction again with Koorosh who always takes great care so it doesn’t feel uncomfortable. Also gives good advice on how to keep ears clear so I have found i don’t need the microsuction as much as before.

Fantastic treatment. Incredibly insightful advice and extra appointments until the problem was cured.

Great experience. Koorosh is very knowledgeable and helped me with my ears.

The quality of service is excellent. Highly responsive, personal and friendly. The expertise of years of experience shines through

Excellent service, thoughtful and very clear.

Would recommend and will be going again if needed.

I want to add my appreciation and thanks to Hearing Now. I saw Koorosh a few weeks ago and found the whole experience to be exceptionally good. He took time to listen and discuss my hearing and general lifestyle in order to make informed recommendations. He wasn't quick to sell me the newest hearing aid and following my hearing test, recalibrated the ones I had. I travelled from Barnet to Crystal Palace and would happily do so again. Thank you!

Koorosh was very helpful in finding hearing aids that suited my hearing loss. I have worn hearing aids since I was 8 years old and often struggled to find good private hearing aids. He was very patient and accommodating, the Oticon hearing aids I have been fitted with work amazingly and have provided a better listening experience for myself.

Excellent service it was first time having microsuction Koorosh was welcoming and professional which made me comfortable. The procedure was quick easy he explained clearly what he will be doing and no pain or discomfort. Would highly recommend .Thank you Koorosh.

Fantastic.

I went in to microsuction my ears because I had wax stuck in them. The gentleman who cleaned my ears and restored my hearing was absolutely lovely and patient. I would go back there in a heartbeat.

Procedure explained well. Efficient removal of troubling ear wax and good to have ears checked over. Plenty of parking too, helpful in Crystal Palace.

Purchased Phonak Audio I90 hearing aids in August 2025 at a substantial saving over buying the same hearing aids in Canada. I paid for an audiogram so the programmed hearing aids arrived about 10 days later more or less ready to go. Had some issues with bluetooth pairing that were discussed remotely with Koorosh and were resolved. New hearing aids do not make my hearing perfect but are an improvement over what I had before. Purchasing remotely works OK although I do miss the benefits of in person meeting and as an overseas buyer we receive a much shorter warranty on the hearing aids.