Heathrowmeetride 

Rang them 45 mins before drop of time to arrange what car park level at Heathrow to meet them. Told to go to terminal 3 lvl 4. 5 mins later get a phone call saying i haven't paid them and would need to pay before they would meet, checked with the bank and yes the payment didn't go through for what ever reason even though I had a conformation email saying all was ok. Then told I had to pay an extra £40 as that was the cost?? Plus the £8 parking drop off ticket. Got back to the UK and rang them to be told they would be at terminal 3 lvl 2 in 40 mins, after waiting over a hour we rang again and they told me I had rung the wrong company and then hanging up on me. Rung them back to be told they would be 10 mins. Car eventually turned up when the driver got out he practically threw the keys at me and stormed off!!! Unbelievable. Please do not use this company. Would give a zero score if possible.

Please Do not use this company. Unprofessional, unknown parking areas as housing estates and lanesand not 24/7 when use car tracker history. They are cheap for a reason. Your car is not safe or secure.

These people are crooks, plain and simple in that they do NOT provide the service advertised.
I called 1 hour before arrival at Heathrow Terminal 2 as requested but there was nobody to collect our car.
After over an hour of unanswered calls (except for one when I was cut off) I finally made contact and was told that they would have to cancel the booking! I then had to pay £280 to make alternative arrangements or I would have missed my flight.
I hold out little hope of recovering my money paid to these fraudsters let alone receiving compensation for the additional expense incurred. However, I will try to pursue legal redress if they do not respond to my request for a refund.

Never use this company. Upon arrival in Heathrow, I called them immediately to ensure timely delivery of the car. I waited 45 minutes, and called again. They denied receiving my call even though I had left a message. The driver finally showed up 1 hour 45 minutes after my initial call, and decided to abandon the car in a pedestrian zone as there was traffic inside the parking area. I then ran to find my car with all the windows down, covered in mud, and with the key in full view of pedestrians walking past. The car could have been stolen. A few days later, I received a fine for parking my car in a pedestrian zone and had to appeal the fine. Finally, the fine was overturned. NEVER use this service. They do not pick the phone and all communication is indirect and via their answering service.

To the General public. Please avoid leaving your vehicle with this company; they are rogue traders/ crooks/cowboys.
I left my car with them when I went on holiday, and the car was supposed to be parked at Heathrow.
Five days later, whilst on holiday, I checked my bank statement and noticed a deduction for the congestion charge.
These rouges have driven my car in a congestion zone, and the car was supposed to be parked at Heathrow.
When I confronted them, they blatantly denied.
This company should be closed.

I wish I'd seen all these reviews before booking. We were told two different levels in Heathrow car park to drop the car off.
On return we arrived a day early. The company demanded £30 cash before they would hand over the car!!

Do not use this company- if I could give it less than one star I would! They kept us waiting for an hour after we first called them to request our car back. I then phoned multiple times only to be told they were on their way. No apologies or explanation was given. We will not be giving them our business in the future.

Not at all the service expected. I had to take my car to their site, not dropping off at the airport, as I'd have thought. The site was insecure, a messy tip of a place. No-one about, apparently, but I did eventually get a transfer to the airport. On return, after calling them as requested after collecting my luggage, I still had a long wait and several further calls before I got my car back. Not so much meet and greet as phone and wait. Not recommended.

Rang an hour before our arrival and still had to wait for 45 minutes on arrival at terminal for them to collect the car( extra £4.50 in parking as was over the half hour). Rang them several times and they were always 10 minutes away. Slightly better on way back but still woeful.

Avoid Avoid Avoid.
Car drop off is short stay car park. YOU will need to pay parking until they decide to turn up. For us £20 on top of the fee we have already paid.
Told 45 mins from calling to car being delivered. 1.5 hours later. Waiting in a cold car park late at night is not my idea of “Rapid 5-10 mins transfer”, as stated on the website. Fingers crossed we don’t incur parking tickets as others have.
Good luck if you have already committed.

If i could pick -5 stars i would .so bad service ,thought i had been scamed today ,Rung company when arrived at heathrow ,didnt have a clue what they were doing .rung back 16 times and they kept ringing off ? Rung off another number they answered .waited 1 hour and 20 minutes till they turned up with someone elses car !! I made then take us to get ours in this dirty other persons car and had cheek to ask me to pay to get out of car park .arrived 5 mins drive away where they found it funny as reg plates were nearly same .sterring wheel had been moved and patrol used ,NEVER AGAIN

DONT NOT USE THIS COMPANY AT ANY COST
We booked our car in and then hubby read the reviews so I cancelled within 20 mins of booking it they told me they would keep £20 for admin fee but would return the other £57.76p to my account within 3-5 days and as of yet no refund this was 2 weeks ago.
I have used the chat and they are saying they have refunded but have looked online and still no money I have emailed and if no joy I will take this further its a absolute joke 🤬

Terrible terrible service. Waited for over an hour for our car. On departure the man collecting our car was very unpleasant.

I don’t know how these guys are still in business. There is no bus that takes you to the airport after parking, they nudge you over to the passenger side and drive like idiots to your terminal, where the car goes after this is anybody’s guess.On my return I waited over an hour after making the call for my car to be dropped off to me where all the dashboard information had been messed around with, seats and steering wheel had all been changed, I think maybe a dwarf had driven it.
To rub salt in the wound on leaving the short stay car park. I had to pay £8 to get out..
Avoid like the plague

Worst people. I too have received 2 parking charges where they parked my vehicle at a holiday inn, for over 1 day no less. No response from them either. Terrible service. I also waited for an hour when I got there and came back.

DOESN’T EVEN WARRANT 1 STAR
There is absolutely NOTHING professional about this set up.
25 February, arrived at T3 level 3 as instructed. No indication there of any designated area to wait. It was all hit and miss.The guy who eventually arrived to take our car away, was shabby and could hardly speak english.
On 26 March when we returned we again had to wait, and chance that we would be able to spot our car and its driver. Total chaotic shambles.
This bloke looked tatty, and dirty. No uniform, as would befit a decent reputable company.
THE CAR WAS LITERALLY COVERED IN MUD. WHEELS, WHEEL ARCHES LOWER BODYWORK, THICK MUD.
MUD SPLATTERED HIGHER UP ON DOORS AND WINDOWS.
INSIDE, FLOOR MATS WERE DAMP AND MUDDY. PEOPLE HAD OBVIOUSLY BEEN IN BOTH FRONT AND REAR SEATS.
When challenged his reply was « we are the cheapest ».
Having had a long haul flight, we just wanted to get home, and like a fool, I omitted to take photos.
Having read the reviews here, I am just thankful that we seem to have got off lightly, compared to many others.
I WONDER IF THESE ROGUES ARE EVEN LEGAL. THEY SEEM TO HAVE SOME SCAM GOING, CONNECTED TO THE HOLIDAY INN, WHICH SEEMS TO BENEFIT FROM NUMEROUS PARKING FINES BEING LEVIED.
TRADING STANDARDS NEED TO INVESTIGATE.

Do not use this company ever. On my return they met me at T3 instead of meeting at the pull in area they abandoned my BMW on the far side of the car park in the road gave me the keys and left, I found my front left spring broken and the car un drivable, they are a shower of crooks

Cancelled my booking, £20 cancelling fee, however they will not refund the amount due, claiming " We are sorry our payment processor is not working it has restricted us from refund
You have to ask your bank for chargeback and you will get the refund
Sorry for inconvenience"
leaving you to discuss with your back to get our many back, if you will get your money back.
Also, please note there are further charges not properly advertised during the booking process.

This has to be the worst parking experience of my life , do not use these cowboys, absolutely disgraceful customer experience, car looked like it had been driven around a muddy field, interior was all mud , sunglasses stolen, no receipt for extra charges because of delay, DO NOT USE....

It was quite possibly the worst car parking experience I have ever had. Despite the company's request to give them 45 minutes notice before arrival. They still kept me waiting for about an hour after I had arrived at the (not so easy to find) drop off point before I was transferred to the terminal. Or should I say more accurately, I followed a very pleasant young man in another car to the airport. Where he dropped off one car and then took mine.

On my return, it was even worse. It took me over 90 minutes to actually speak to someone then another 100 minutes before my car was finally delivered to me. When it arrived, there was mud all up the outside of car on the drivers side. There was also mud in both the passengers & drivers footwell and around the inside of the door frame. 

What I found truly baffling was that both the car 12v socket covers open were open; the car heating was set to 28 degrees and both front & back cameras deliberately unplugged; why? 

Last but certainly not least, a good 45 miles unaccounted for when my "drop off point" was just over 4 miles away! Where on earth did they park it? Obviously a field of some sort, but why were 2 people in my car using both of the 12v ports and maxing out the heating? They were obviously hiding their use of my car by unplugging both front and back cameras. 

They were unapologetic and just shrugged their shoulders when I questioned the state of my car. Total lack of respect and I hope that someone reads these poor reviews and holds them to account. 

Definitely not a company I would ever recommend or use again.