Heat-Plex Ltd Reviews 

We have used Heat-Plex for the last couple of years for multiple sites. Our experience has been positive. They are quick to respond to our queries and attendance requests, and their quotes are clear and reasonable.

By far and away the best heating engineers that I have ever used. Everything from punctuality to problem solving was really good and I’m extremely happy with the work done and the end product. Could not recommend them more highly.

Very impressed by polite, helpful and swift response from Joe at Heat-Flex. Ilie (AKA Sherlock Holmes!) detected the problem which had evaded 2 others. Would definitely use them again.

I'm a little suspicious of plumbers and boiler experts sometimes – I've been stung a few too many times. But Heat-Flex were refreshingly brilliant: helpful, honest, quick and very good value indeed.

For the first time in my experience, they rounded down the time taken, so I didn't get charged for the engineer to go shopping for parts. And Ilie, the engineer, talked me through everything as he did it so I understood, and made such an effort to leave things looking clean and as they should – such a lovely man.

As a business, it will be my first port-of-call from now on and I almost don't want to recommend it because I want to keep them myself!

Joe and the team were exceptionally responsive to our initial inbound question to booking the job and getting it done. Vas, who is on the team, is a professional but also committed to delivering the job on time. We were also impressed at how tidy they left the house, taking all the rubbish away!

Could not recommend them more!

Really professional service. Respond to enquiries quickly and always complete the job on time.

Heat-Plex have been servicing my gas combi boiler for over 7 years now. The engineers are very polite and respectful of your property and professional in their work and don’t waste time. You can book an appointment convenient to you. I would highly recommend them

Flexible, efficient, friendly, great quality of work.

Efficient and friendly, couldn’t ask for much more !

Our business (HoK Living) have been using Heatplex since 2017 looking after our portfolio of properties. During this time they've been absolutely brilliant. Trustworthy, skilled and experienced, I would highly recommend them

Great company. From the moment I called them I recieved excellent comunication by email and text.
They conducted a site visit and identifed the problem quickly and set a date quickly for the works to be completed.
All work carried out in a timely fasion and to a great standard.
I would nit hesitate to use their services again

These guys are so prompt, thorough, and honest. Highly recommended.

Joe was very informative before the work was completed with what we should expect.
Ryan and Vas were very respectful in our home while they got the job done.
Thank you!

I am a Senior Property Manager from Chestertons and this contractor is absolutely outstanding. They are my go-to for any gas, plumbing and redecoration issues/ projects as well as an outstanding Out Of Office hours service. They are so reliable and Joe is absolutely impeccable with his standards, completion, management of jobs and communication between my self and my clients. I cannot recommend them enough.

I am a landlord, and discovered Joe and his team on Google, so took a bit of a risk but after one conversation i knew i'd come to the right place. After years of ropey engineers looking after my rental property, Heatplex were immediately professional, insightful and ready to help. Being a remote landlord it's brilliant to have a trade that i can trust to get the job done right.

Honest, helpful & reactive always!
That is why I like to use them here at Chestertons.

no issue is too big to handle, great customer service & reliable.

Boiler installations & pipe leaks is what I use them for all over London.

Joe and the team always deliver, friendly and professional, never a problem no matter the task, I have used them for years this ranges from full installs to general repairs and their workmanship is always 100%. I recommend these guys.

Great professional service and a friendly team, helped out with a very quick second visit when we had back-to-back boiler issues

Elia the engineer, was very professional and respectful.

Heat-Plex are impressive, they were the 5th engineer to look at an issue in my flat and not only did they book the appointment within a day, they took time to investigate thoroughly AND fix the problem same day! Call out to Ilie for his patience and skill to resolve it.