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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the third helmet I have bought from Hedon. They are such a good company to deal with, really helpful and ensure you get exactly what you need (especially if you order the wrong visor - they... Toon meer

Beoordeeld met 5 van de 5 sterren

Customer service is great! Hedon products have no real competition - I own two helmets & gloves - simply stunning! Also bought one helmet as a present to my frined. #Hedon💪

Beoordeeld met 4 van de 5 sterren

The helmet is beautiful but as a note for custom designs, you can’t really change anything after receiving the proofs. I was told changing the hardware from platinum to brass would mess up the paint a... Toon meer

Beoordeeld met 5 van de 5 sterren

Incredibly fast delivery from the UK to the US with great communication every step of the way. This is my 4th Hedon helmet, and they never disappoint—beautiful craftsmanship, perfect fit, and premium... Toon meer

Bedrijfsgegevens

  1. Motoraccessoirewinkel

Over Hedon

Geschreven door het bedrijf

Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.

Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.

Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

529 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 2 van de 5 sterren

Helme von Hedon sind schon etwas…

Helme von Hedon sind schon etwas besonderes. Aber sobald es Probleme gibt (Farbe, Lieferung, Extrakosten) macht sich Hedon rar, entschuldigt sich tausendmal und anstatt dem Kunden entgegenzukommen, dreht man den Spieß um oder bietet einen Rabatt...aber erst auf eine erneute Bestellung. 4Sterne für den Helm (zu überteuert) und max. 2 Sterne für Kundenfreundlichkeit. Tip: vorort bei einem Dealer Helm testen und kaufen!

28 augustus 2025
Beoordeeld met 5 van de 5 sterren

I needed to replace my Heroine Racer 1…

I needed to replace my Heroine Racer 1 that I purchased in 2018. Initially I thought I would try something different and bought from a competitor - cheaper and I felt a decent lid. However I realised my error which turned into an expensive one as I have now bought a new signature black heroine racer 2. The comparison with more mainstream helmets is stark - the comfort and field of view is exceptional and in every detail you see where the extra couple of hundred £ has gone. They are expensive but in my view are worth the money for many years of use. The racer 2 is quieter vs the 1, lighter and the new visor functionality an excellent upgrade. Also to note they come up bigger (i have a 59cm head and was an xl but am a large in the racer 2). Great service from Anne after a hiccup with delivery.

14 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Parfait MALLE !!

Que dire, si ce n'est répéter la qualité du produit, du choix des matériaux, de la peinture pour cette série limitée MALLE, toujours et encore sont au rendez-vous. Se sera mon second casque en 3 ans, et je trouve sincèrement que vous faites toujours de mieux en mieux.....

28 juli 2025
Beoordeeld met 1 van de 5 sterren

Disappointed of Hampshire

Hi,

I thought that I would buy one of your helmets to see what they were like.

The first helmet I ordered turned out to be unavailable in the size you had advertised. After some correspondence I changed the order, with your agreement to a helmet in XXL. When the helmet arrived, you described it as XL, XXL. Odd.

When I looked at it, it looks like a small.

Anyway, it seems the time has run out and you have managed to unload what I presume is a surplus size on a customer who wanted one of your helmets.

I am considering my options.

Alan Marshall

22 juli 2025
Logo Hedon

Antwoord van Hedon

Dear Alan,

Thank you for taking the time to leave your feedback. We’re sorry to hear you feel disappointed, especially as we were in ongoing contact to try and make sure you received a helmet you would be happy with.

From our records, your original order was for a Hedonist Zinc in XL, which unfortunately was out of stock in that size. We explained that the largest size we offer in this model is XXL and also suggested other options. You initially considered the Made-To-Order version but later requested to switch to a different model, the Heroine x Bike Shed in XXL — which by then had sold out. We then provided you with the list of remaining XXL helmets in our Last Chance Sale, and you selected the Hedonist Signature Black XXL.

We updated your order accordingly and shipped it on 23rd July at no extra cost as a goodwill gesture. Upon receipt, you kindly acknowledged that our customer service was “fine” but said the helmet felt too small and that you would give it to your grandson. We immediately followed up asking where the fit felt tight and requesting your head measurement so we could recommend a better option or arrange a return/exchange within the 14-day return period.

On 28th July and again later, we sent reminders, and your last reply advised you were still “trying to find a tape measure” and hadn’t yet tried the helmet on. Unfortunately, we didn’t hear back after that, and the return period has since passed.

That said, even though we are now well beyond the return window, we would still be happy to make an exception on this occasion and arrange an exchange out of goodwill. If you’d like to take us up on this offer, please reply to our Customer Services email so we can help you find the right fit.

Kind regards,
The Hedon Team

Beoordeeld met 5 van de 5 sterren

Best helmet on the market

Best helmet on the market - this is my 2nd and either one exceeded my expectations. Pity though that we have to pay the extra taxes on the continent.

28 juli 2025
Beoordeeld met 5 van de 5 sterren

Really happy with my custom Hedon…

Really happy with my custom Hedon helmet. Communication throughout the process was clear and helpful. The design is clean, stylish, and well-made. You can tell a lot of care goes into the craftsmanship. It looks great and fits perfectly. Definitely worth it if you want something unique and high quality.

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great helmet and great service

Great helmet and great service. Was dubious about spending this sort of money on a helmet but I must say it’s worth it. I’ve owned all brands of helmets including Shoei and Arai and I must say this is hands down better.
I was worried about noise (Heroine Racer 2) but I needn’t have worried, by far the quietest helmet I’ve worn. Also, it’s a pleasure to wear, light, comfortable and in addition, it looks great.
I would highly recommend, if you’re considering one, stop and buy!!

23 juli 2025

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