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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the third helmet I have bought from Hedon. They are such a good company to deal with, really helpful and ensure you get exactly what you need (especially if you order the wrong visor - they... Toon meer

Beoordeeld met 5 van de 5 sterren

Customer service is great! Hedon products have no real competition - I own two helmets & gloves - simply stunning! Also bought one helmet as a present to my frined. #Hedon💪

Beoordeeld met 4 van de 5 sterren

The helmet is beautiful but as a note for custom designs, you can’t really change anything after receiving the proofs. I was told changing the hardware from platinum to brass would mess up the paint a... Toon meer

Beoordeeld met 5 van de 5 sterren

Incredibly fast delivery from the UK to the US with great communication every step of the way. This is my 4th Hedon helmet, and they never disappoint—beautiful craftsmanship, perfect fit, and premium... Toon meer

Bedrijfsgegevens

  1. Motoraccessoirewinkel

Over Hedon

Geschreven door het bedrijf

Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.

Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.

Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

529 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

High Quality

Best helmet I have ever had . You get what you pay for . Light , comfortable , outstanding noise cancellation but still hear traffic etc , what you need to hear . Very happy customer .

24 juni 2025
Beoordeeld met 5 van de 5 sterren

Incredible.

Quality product and impossibly fast shipping ( to California from UK)

I've owned a lot of helmets over the years, and I have never worn something as plush and secure as the Hedon Heroine. Expensive? Absolutely. Worth it? For the comfort alone- yes. I will say that it's not your long-distance / track day bonnet.

You wear it as a statement.

2 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If you are looking for a new helmet do not go past Hedon!

Personal service is really important to me, too many companies are missing huge opportunities by not engaging with their customers. Competition is terse everywhere, providing an engaged experience for your customers is pivotal to success in the modern market place. Hedon were engaged, interested and with me 100% of the way through my customer journey- top marks and thoroughly recommended for that extra special helmet or actually just one of their off the shelf beauties.

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality service and quality product in a class of its own

Customer service was superb. Tactfully suggested I might want to vary my visor to match the helmet and I welcomed the advice and made a better informed decision as a result. Delivery quicker than predicted and the helmet itself is a work of art. Beautifully wrapped and of very high quality. I’ve been riding for 10 years and had various helmets but this is in a class of its own. Worth every penny.

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Double charging of taxes - 47% in total taxes and fees

I am being charged EUR 48.97 in import tax and handling fees. This is in addition to the EUR 25.55 (19%) German VAT you already charged for a domestic sale. Apparently the documentation was incomplete.

This means I am charged a 19% tax (domestic VAT and import tax) twice, plus handling fees. Since you already charged German VAT for a domestic sale, I request that you reimburse the additional import tax and handling fees in a total amount of EUR 48.97 as per the below document from DHL to my credit card promptly, but no later than by 20 June 2025.

I hope that this can be settled swiftly as described above. A total charge of about 47% on an item of EUR 160 (with a 19% tax levied twice) is absolutely unacceptable. Should this be the outcome, I will certainly feel compelled to warn other German customers about this and also refrain from purchasing another helmet from you this autumn.

In case of any questions you can reach me on my mobile: +491707926644.

Best regards,

Dr. Andreas Löhdefink

3 juni 2025
Logo Hedon

Antwoord van Hedon

Dear Dr. Löhdefink,

Thank you for your feedback. We genuinely regret the inconvenience you've experienced due to the import charges.

As explained in our direct communication, German DHL currently only supports deliveries on DAP (Delivered at Place) terms, meaning import duties and taxes are payable upon arrival. The 19% MwSt already charged was in line with standard procedures, and we have no control over additional import handling fees imposed by local customs authorities.

However, we fully understand your concern and, as previously confirmed, we will gladly reimburse you the EUR 48.97 upon receiving your payment confirmation for the import charges from DHL.

Our priority remains your satisfaction, and we appreciate your cooperation in resolving this matter promptly.

Should you have further questions, please contact us directly—we are here to assist.

Best regards,
Hedon Customer Services

Beoordeeld met 5 van de 5 sterren

Beautifully Hand Crafted Gloves

These gloves are hand crafted beautifully and it is very eye catching. Highly recommend it to anyone looking for a very premium Gloves for their motorcycle rides.

29 mei 2025
Beoordeeld met 5 van de 5 sterren

Best quality helmet money can buy

Doesn’t get better than this. If you want the finest helmet - get a Hedon. Finish. Quality. Materials. Attention to detail. This is the best quality helmet money can buy.

29 mei 2025
Beoordeeld met 5 van de 5 sterren

I dropped my Hedon - Mortified. Happy Ending

We now own Two Hedon helmets and they are without a doubt simply the best.
Excruciatingly I dropped mine and spent a few days mortified. As a last ditch attempt I got my dremel out and tried to improve the damage. It didn’t. I now had a 4” square patch that was just awful…

I went to Hedon’s site to get Customer Service details as a Hail Mary… then saw there was a polishing guide.. purchased the exact products used in the video…

Happy Ending.

I dropped some Warhammer Paint into a mix of ceramic glue and filled the indents/scratches. Left to set. Then with my new CarPolishing gun and 3M product followed the guide.

10minutes later and while not perfect it’s perfectly good enough and a superb Sunday.

Thankyou Hedon for such anazing helmets and double thankyou for having that polishing guide. :)

Can’t think of a reason right now why I’d need a third but maybe if I get that third bike I’ll just have to. Yes now there’s a plan.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Best helmet I have owned

Best helmet i have owned. It's a perfect fit, no pressure points, quiet and supremely soft for the noggin I've owned eight different brands of helmets and this is the best. Why if it's the best did i downgrade it to a 4, whoever installed the visor was stronger in one hand and i couldn't remove the screw down myself and in the United States we commonly see emergency release for the check pads (not sure if this could be done and maintain the helmet qualities).

22 mei 2025
Logo Hedon

Antwoord van Hedon

Hi James,

Thank you so much for your valuable feedback and for sharing your experience! We're thrilled to hear that your Hedon helmet is the best you've owned, it's wonderful to know the fit, comfort, and quietness meet your expectations.

Regarding your feedback about the visor screw, we apologize for the inconvenience you've faced. We're looking into ensuring consistent and user-friendly installations going forward. As for the cheek pads, they are indeed removable in a similar way to emergency cheek pads, but you're correct—they don't currently feature the cloth tab for easy removal. Your suggestion is greatly appreciated and we’re actively considering implementing this improvement in future helmet designs.

Thanks again for helping us improve and for choosing Hedon!

Warm regards,
Hedon Customer Services

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