AYA Fully Furnished Living Reviews 120

I signed a 6-month lease with this company. From the beginning, they charged multiple fees: an introduction fee, a 3% fee on each monthly rent, and an additional $250 fee for a cleaning service less than three times per months.

After only three months, they informed us that we had to leave the apartment without providing any reason. They offered no compensation and no attempt to find a solution.

Even worse, when we tried to leave earlier after being told we had to move out, they did not allow it—even though they were the ones terminating the agreement.

This situation has been extremely frustrating and costly for us. Based on this experience, I strongly advise people to be very cautious when dealing with this company.

I paid an expensive subscription fee to access a 6-month lease. After only 2 months, ALL TENANTS ARE BEING ASKED TO VACATE because the master lease was lost. NO REAL SOLUTION WAS PROVIDED - No compensation, no reasonable alternative, and no assistance have been offered. We are just out.

The booking experience was very smooth. The appartement at Sutton is very well located. Very clean. When I arrived, everything was ready for my arrival and everything was clean. The rooms are furnished which makes also the whole process very efficient. It’s very good for students and interns. Many thanks to Alexandra for the listings, the room, and her availability. I highly recommend Aya Coliving ☺️

Beware, beware, beware. AYA hides deep in their pages of the lease that they will charge outrages fees if you don't give them 60 days notice for leaving. They charged over $3,300 when we gave them 55 days notice. Their management said they would only charge for the 5 days shy of the 60 days. They hid the truth.

Isabell helped me trough the process. She was patient and helped me with every step. She responded quick on every question I had and she was very friendly and understanding. I’m very satified!

1. They threaten you not to pay back your deposit of your live a bad review
2. They discriminate against some groups of people
3. They have different prices for same room style
4. They only care about money not you
5. Management is unprofessional

When I had a question about the application process for Isabell, she was immediately available and helpful. She explained the process clearly in a very professional and friendly manner.

Isabell guided me through the process and presented several options that fit my budget and preferences. I haven’t visited the apartment yet, but the initial steps were easy and smooth. One thing to keep in mind is that AYA requires a guarantor for all international tenants, no matter the income level - this is something I hadn’t encountered with similar companies before. Thank you!

Alexandra was amazing and very supportive throughout the entire application process!!!

Home is clean, in a good location and the aya is more affordable than other NYC options.

HelloAya was really helpful and a great company for me to find the best rental for a short term lease. I conversed closely with Rob who was so helpful and answered any question or query I had, with great communication and fast responses. Overall, the process was smooth and hassle free which was great and helped take a weight off my shoulders, would really recommend!

Alexandra Sotelo showed a lot of patience for my payment issues and responded within the hour every time.

They were so helpful and fast responders!

My experience is great! Quick answers and maintenance if needed

I needed to find an accomodation for a short stay in NY I will do in a couple months and I managed to find a solution with AYA.
Isabell helped me a lot during the process. She was really professional and answered quickly to all my questions. She also managed to find quick solutions for the issues we faced.

Isabell of Aya was very helpful. She answer quickly to all my request and guided me during the application. Highly recommendend.

Lived with them for over a year now, love it.
Friendly staff, super helpful!

Isabell at Aya was very helpful. She was readily available and happy to help walk me through this process. For example, she created a personalised list of options that helped me choose quickly and easily. Additionally, she helped me resolve tech challenges with her team quickly. I appreciate her support and recommend her services to anyone looking to book a rental with Aya.

Isabell was very helpful. Great experience and fast replies!