Tomo Mortgage Reviews 

311
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The rates and fees are extremely competitive. Communication with the team at Tomo was excellent. Each step of the process was outlined in advance, and questions were answered clearly and promptly. Clo... Toon meer

Beoordeeld met 5 van de 5 sterren

Aaron was very communicative and an exceptional advisor. We evaluated 6 lenders and went with Aaron due to his competitive rates, advisory services and deep industry knowledge. He took care of us ever... Toon meer

Beoordeeld met 5 van de 5 sterren

Highly recommend Aaron and the Tomo team! Aaron went above and beyond to help us with our mortgage. He was incredibly responsive, answered all of our questions clearly, and kept us updated every ste... Toon meer

Beoordeeld met 5 van de 5 sterren

TOMO Mortgage was outstanding. The whole team were extremely professional and courteous. Andrew was great. I wouldn’t hesitate to recommend TOMO to my family and friends. On a scale of 1 to 10 with 10... Toon meer

Bedrijfsgegevens

  1. Hypotheek

Geschreven door het bedrijf

At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and dare we say, more joyful while delivering a higher level of personalized service to home buyers. Check out our mortgage and refinance rates at tomo.com. NMLS #2059741. Equal Opportunity Lender.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

311 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(311)

176 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Refused Required Disclosures, Concerning Lending Practices

Very disappointing experience with Tomo. I submitted a complete application and am fully qualified (and approved with other lenders), yet they refused to provide a Loan Estimate and gave inconsistent and shifting explanations.

When I asserted my rights, I was told I would be denied instead. Peter (NMLS #2063056) handled this in a way that raises serious concerns about compliance with RESPA and basic lending transparency standards.

Refusal to provide required disclosures, lack of accountability, and no ability to escalate to management. The overall experience felt intentionally opaque and unprofessional. I would strongly recommend working with a more transparent and compliant lender.

20 april 2026
Review zonder uitnodiging
Logo Tomo Mortgage

Antwoord van Tomo Mortgage

We appreciate you taking the time to share this Scott. Transparency and compliance are foundational to how we operate, and we're sorry your experience didn't reflect the standards we hold ourselves to. We want to understand more about your experience and would welcome the chance to connect.

Beoordeeld met 1 van de 5 sterren

They got people that stupid that don't…

They got people that stupid that don't know what they're doing I would never recommend them to nobody not even my worst enemy they wait till a week before closing to give people their answer I was working with them for 3 months and that we got to do three different clothes and times because they were playing games so I would never recommend them for nobody

9 april 2026
Review zonder uitnodiging
Logo Tomo Mortgage

Antwoord van Tomo Mortgage

Thank you for sharing your feedback. We're sorry to hear your experience was frustrating. Timely communication and a smooth closing process are priorities we take seriously, and we'd like to understand more about your experience. We'd welcome the chance to connect.

Beoordeeld met 5 van de 5 sterren

First time home buyer finding a lender

As a first time home buyer finding a lender was very crucial in my search. I looked into several different lenders, and was intrigued when I came across Tomo Mortgage. There competitive mortgage rates grabbed my attention. Within a couple days I was working directly with Michael Welsh. He provided an estimate for the mortgage and closing costs the same day. The closing costs were significantly lower then any other lender I spoke with. During the process Michael and my loan advisor, Forrest Lansky, kept constant communication and answered all of the questions I had. I ended up saving $14K in closing costs, and overall it was a great experience. I will definitely recommend them in the future.

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Our Tomo agent, Dylan Grushoff, was professional, informative, and extremely responsive. He explained all the terms, requirements, and options clearly, and when the forms promptly arrived, there were no unexpected additions or surprises. Our negotiations for a new home became complicated (not from Tomo's end), and Dylan was very helpful in helping us sort out what our various options were. I have no complaints and only praise for all of my interactions with Tomo.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Glad I gave them a shot! Never using anything else.

Having gone through the homebuying experience previously, working with Tomo was unbelievably easy and fast. Even my realtor and title company commented how quick and diligent they were. Their initial application takes a bit more time than other "fast" digital lenders but no one came near the rates and customer service they offered. I especially liked that the rate that was advertised to me was the rate I actually secured. No gimmicks. Glad I took a chance on them. Special shoutout to Joe, my loan advisor, who was truly excellent.

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So Far, So Good!

So far so good! Currently putting out offers as a first time buyer, and checking in with all the Lenders for the best rates/customer service.
The application process was fairly standard to what I had seen before.
Chatting with our assigned Loan Advisor, AJ Hitchens, was extremely pleasant. We walked through the pre-approval document together and he explained all their selling points effectively.
I think the rates will be hard to beat!

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aaron Shaw

Spoke with Aaron Shaw and he was very helpful, I filled out the application online and he reached out to me the very next day. Aaron went over all my options and made sure I understood everything clearly. He also sent me the pre-approval letter right after our call wich was super helpful. Definitely recommend reaching out if your looking to buy a new home.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tomo Mortgage collected an appraisal…

Tomo Mortgage collected an appraisal payment from an elderly widowed woman. She paid for the appraisal upfront. The mortgage process wasn't not smooth for her. She was purchasing a property, in escrow on her transaction, and her calls were never answered. She stated they spoke down to her in many cases. She choose to move to a different lender. When asking for the appraisal transfer, they refused. Not only did they refuse, they blocked her email address from receiving additional communication from her. This is unprofessional, unethical, and elderly abuse.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The ride with Tomo has been smooth!

We are just beginning our home search/purchase journey and we are working with Sean. He has been punctual and has listened to our needs. We have needed revisions to our pre/approval letter and he has gotten them to us almost instantaneously!

21 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First experience was great

First experience was great! Jeffrey was incredibly helpful giving me information and tips as a first time home buyer.

19 maart 2026
Review zonder uitnodiging

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