Excellent service from Henryka! I really appreciate Hollie’s support and help. I was late ordering a birthday present, but Hollie went above and beyond to help me make sure I could receive it on the... Toon meer
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I've ordered from Henryka a few times now and am so impressed with both the jewellery and their customer service experience. The Jewellery is well made and so pretty and when I've needed a longer cha... Toon meer
Lovely jewellery, exactly as described. I'd seen Henryka jewellery in shops/outlets and was impressed by the quality and unique designs. That gave me the confidence to order from their website and I... Toon meer
Gorgeous jewellery with a lot of love put into the subjects and colours. Packaged neatly and securely in solid box with speedy delivery as with all my previous orders from Henryka. Great job guys k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.
Contactgegevens
Verenigd Koninkrijk
- henryka.co.uk
4,8
Uitstekend
520 reviews
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Glue not strong enough
Last time I left a very positive comment, and I still love the jewelry you create. However, for the 3rd time in a row after wearing the jewelry for a longer time, the stones are starting to fall off. The glue you use is not strong enough. I am terribly disappointed because this is already the 3rd set of earrings that I would like to wear but I can't. The stones are falling off, getting lost, and I can't even glue them back on because I didn't even notice when they fell off.
8 april 2025
Antwoord van Henryka Jewellery
Hello Karolina, Thank you for your review. I'm so sorry to hear about the earrings you have purchased. We do use a special bonding to secure the stones and if this comes in contact with certain chemicals like perfume or household cleaners it can dry it out and cause the stones to maybe loose. I'm more than happy to send you a replacement set of earrings as all our jewellery does come with a lifetime guarantee. I will reach out to you via email to arrange this. Thank you & best wishes, Hollie
Earrings are lovely but I didn't…
Earrings are lovely but I didn't realise how small they would be...
27 juni 2025
Antwoord van Henryka Jewellery
Hello Margaret, Thank you for your review. We do try our best to put full dimensions and show most of our designs being worn by a model to give you an idea of the size. I hope that you will still love and enjoy wearing them. Best wishes, Hollie
Nice quality earrings
Nice quality earrings. I’m very pleased with my purchase, and my free gift.
27 juni 2025
Antwoord van Henryka Jewellery
Thank you so much for your lovely review. Hope to see you shopping with us again very soon. Best wishes, Hollie
Beautiful silver and pearl bangle for a…
Beautiful silver and pearl bangle for a friend’s birthday.
27 juni 2025
Antwoord van Henryka Jewellery
Thank you for taking the time to leave us a review. We hope that your friend loved their gift. Best wishes Hollie
Everything I've purchased from Henryka…
Everything I've purchased from Henryka has been stunning and well made.
23 juni 2025
Antwoord van Henryka Jewellery
Hi Jill, Thank you for leaving us such a wonderful review; it is really appreciated. Best wishes, Hollie
Good customer service
Good customer service , beautiful jewellery unfortunately I had to send an item back due to a fault ( which is being resolved quickly)but other than that no complaints. Hope to buy from you again in the future 🥰
17 juni 2025
Antwoord van Henryka Jewellery
Thank you for your kind review. We're glad to hear your query was dealt with quickly. Best wishes, Hollie
Beautiful pieces of jewellery
Beautiful pieces of jewellery, at affordable prices, shipped to customers in no time. Great selection of gift cards, delivered to e-mail address instantly. Amazing customer experience!
17 juni 2025
Antwoord van Henryka Jewellery
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear about your experience.
Goods received very promptly and as…
Goods received very promptly and as described on website.
17 juni 2025
Antwoord van Henryka Jewellery
Thank you for your 5 star review. Best wishes, Hollie
It's always a joy to have a piece of…
It's always a joy to have a piece of your jewellery
16 juni 2025
Antwoord van Henryka Jewellery
This is a wonderful review to read-thank you. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Best wishes, Hollie
The receptionist listened to what I had…
The receptionist listened to what I had to say and sent a replacement straight away, terrific service
19 juni 2025
Antwoord van Henryka Jewellery
Thank you so much for taking the time to share your experience with us. Best wishes, Hollie
Antwoord van Henryka Jewellery
So happy to hear you love your earrings! Hope to see you shopping with us again soon. Best wishes, Hollie
Very pleased customer
I emailed initially with an enquiry and had an almost immediate positive response. It was easy to order and very quick delivery. On arrival the product quality was amazing and the item was beautiful.
10 juni 2025
Antwoord van Henryka Jewellery
Thank you so much for taking the time to share your feedback. We truly appreciate your thoughtful review and are glad to hear that you had a positive experience with us. Best wishes, Hollie
Lovely little necklace at a good price…
Lovely little necklace at a good price with swift delivery. What more do you need!
12 juni 2025
Antwoord van Henryka Jewellery
Thank you so much for taking the time to share your experience with us. If you ever need anything else in the future, we’re always here and happy to help. Best wishes, Holie
Bee-utiful brooch!
My gift of an amber bee brooch for a friend was delivered quickly, well packaged, and adored by the recipient! Thank you!
27 mei 2025
Antwoord van Henryka Jewellery
So happy to hear the gift was well recieved. f there’s ever anything more we can do to support you, please don’t hesitate to reach out. Best wishes, Hollie
Really prompt service lovely jewellery…
Really prompt service lovely jewellery and well presented
11 juni 2025
Very pleased with my purchase
Very pleased with my purchase which is a gift for a friend the quality is excellent and the price is very reasonable. I hope to make further purchases in the future
11 juni 2025
Lady was very helpful indeed my gift…
Lady was very helpful indeed my gift arrived roughly when she said
9 juni 2025
Moonstone Necklace... a very beautiful piece of jewellery
I was thrilled and extremely happy with the beautiful and elegant Moonstone necklace that I ordered. Without having seen the jewellery piece in person, I was slightly apprehensive as to whether it would be ok. When I opened it and saw what a lovely piece of jewellery it was I was over the moon. The necklace is very well made and the moonstone gem is of a high quality. The necklace was well presented in a lovely box and the price was reasonably priced when compared to other suppliers. I would highly recommend Henryka jewellery and will definitely check out their web site first when I want to purchase any further jewellery.
9 juni 2025
Prompt service very nice packaging and…
Prompt service very nice packaging and a very lovely looking meaningful piece jewellery well made very pleased .
9 juni 2025
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