Excellent service. The backpack I ordered was in mint conditions and very carefully packaged. Kimberley was perfect during the all process. Very trustful company and i will buy again.
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Lees wat reviewers zeggen
It was a very pleasant consignment experience! They sold my item and i got paid after fee weeks. The items i decided to take it back were shipped and packed nicely. Great customer service, always ther... Toon meer
Bedrijf heeft geantwoord
I have just received my Chanel bag ! I love it 🥰 The customer service was 10 out of 10, a special mention to Michelle who was an absolute pleasure to deal with and sent me additional images plus aft... Toon meer
Bedrijf heeft geantwoord
Skvelý overený obchod. Prehladná ponuka tovaru, bezproblémový nákup. Tovar je presne zdokumentovaný, bez zavádzania zákazníka. Rýchle dodanie, presné informovanie o odoslaní. Z mojej strany už 3.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vintage kledingwinkel
- ook in
- Koffer- en tassenwinkel
- Modehuis
- Modeontwerper
- Vlooienmarkt
- Winkel in modeaccessoires
Geschreven door het bedrijf
Her-Age | Italy's Trusted Luxury Archive Her-Age is an Italian luxury archive and curated marketplace dedicated to authentic pre-owned fashion, jewellery, watches and accessories. We believe luxury is not defined by novelty, but by craftsmanship, rarity, provenance and enduring value. Every piece we present is carefully selected to become part of a curated collection that celebrates the history of the world's most iconic maisons. Our catalogue features more than 30,000 authenticated pieces from Chanel, Hermès, Louis Vuitton, Cartier, Dior, Gucci, Prada, Alaïa and many of the most influential designers in fashion history. From timeless classics to rare collector's pieces, every item is professionally authenticated before becoming part of the Her-Age selection. Unlike traditional resale platforms, Her-Age manages the entire experience from end to end. Each item undergoes professional verification, quality control and premium preparation before worldwide delivery from our Milan headquarters. Every order includes secure payment, dedicated concierge assistance, insured international shipping and our Certificate of Authenticity. Beyond commerce, Her-Age exists to help collectors and enthusiasts understand what truly holds value. Through expert curation, historical knowledge and rigorous authentication, we aim to become one of Europe's leading references for luxury heritage, timeless design and informed collecting. Our community includes private collectors, specialised boutiques, fashion professionals and clients from over 70 countries who share a passion for exceptional craftsmanship and iconic design. At Her-Age, every piece carries a story. Our role is to preserve it, authenticate it and pass it on to its next chapter. Her-Age. Where you understand what truly holds value.
Contactgegevens
20155, Milano, Italië
- customerservice@her-age.com
- her-age.com
4,6
Uitstekend
65 reviews
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Amazing - Großartiges Erlebnis!
Her-Age ist absolut uneingeschränkt zu empfehlen. Der Kundenservice mit Kimberley ist fantastisch, man fühlt sich wie in einer Luxusboutique und wird kompetent beraten und es werden gezielt passende Taschen gesucht, ich habe eine wunderschöne Chanel Timeless mit Kimberley gefunden. Eine weitere Tasche habe ich zurückgeschickt und auch der Rückgabeprozess war sehr transparent, freundlich und es gab eine problemlose Rückerstattung. Danke Kimberley und gern wieder!
28 april 2026
Antwoord van her-age.com
Dear Mrs Schmidt-Enzmann,
Thank you sincerely for your incredibly thoughtful words.
Reading that your experience with Her-Age felt comparable to a luxury boutique truly means a great deal to us, as this is exactly the kind of relationship and level of care we strive to create for every client.
We are delighted that together we were able to find your beautiful Chanel Medium Classic Bi Stripe Lambskin Double Flap — a truly exceptional piece that reflects the timeless elegance and craftsmanship of the Maison.
It also means a great deal to know that the return process for your other bag felt transparent, smooth, and reassuring. We strongly believe that trust is built not only through exceptional pieces, but also through clarity, support, and care at every stage of the experience.
Thank you again for your trust, your kindness, and for allowing us to accompany you in such a special purchase.
We very much look forward to assisting you again in the future.
With gratitude,
Kimberley
Her-Age Concierge
Antwoord van her-age.com
Dear Viktoriya,
Thank you very much for your kind words.
We are delighted to know that your experience with Her-Age felt smooth and enjoyable. We hope your Marni Strappy Sandals bring you great joy and become a beautiful addition to your wardrobe.
It was a pleasure assisting you, and we look forward to accompanying you again in the future.
With gratitude,
Kimberley
Her-Age Concierge
Skvelý overený obchod.
Skvelý overený obchod.
Prehladná ponuka tovaru, bezproblémový nákup.
Tovar je presne zdokumentovaný, bez zavádzania zákazníka.
Rýchle dodanie, presné informovanie o odoslaní. Z mojej strany už 3. nákup a velká spokojnosť. Ďakujem Her age a prajem skvelých spokojných zákazníkov.
18 mei 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Soňa,
Thank you sincerely for your continued trust and for taking the time to share such thoughtful words.
It means a great deal to us to know that after multiple purchases, your experience with Her-Age continues to feel reliable, transparent, and seamless. Ensuring that every piece is documented accurately and presented honestly is one of the principles we care about most.
We are delighted that your recent Fendi Zucchino Canvas Tote met your expectations and that the delivery and communication throughout the process felt clear and smooth.
Clients like you are truly at the heart of what we are building at Her-Age, and we are deeply grateful for your continued support and trust over time.
We look forward to accompanying you again in the discovery of your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
The bag is in perfect condition and the…
The bag is in perfect condition and the customer service is very personal
15 april 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Gertrud,
Thank you very much for your kind words.
We are truly delighted to know that your Chanel Lambskin CC Mania Flap arrived in perfect condition and met your expectations. This piece reflects the timeless elegance of Chanel, with its soft lambskin leather and distinctive character.
It means a great deal to us that you experienced our customer service as personal and attentive. Building a direct and thoughtful relationship with each client is at the core of how we approach Her-Age.
We truly appreciate your trust and look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
I was charged $415.71 by DHL for…
I was charged $415.71 by DHL for customs. It was never mention that I would have a customs bill.
The handbag when I ribbed the leather with a soft cloth showed scuff marks that were hidden under some coating.
13 april 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Ann,
Thank you for taking the time to share your experience.
We are sorry to hear that your first order did not fully meet your expectations. Each piece at Her-Age is carefully selected, authenticated, and handled through a dedicated quality control process, particularly when it comes to delicate materials such as vintage Chanel lambskin.
Lambskin is an exceptionally soft and refined leather, appreciated for its beauty but naturally more sensitive, which can sometimes show subtle surface variations depending on handling and light.
Regarding customs duties, international shipments to the United States are subject to import charges determined by local authorities and collected by the courier upon delivery. We understand that this can occasionally feel unexpected, and we are continuously working to make every step of the experience as clear and seamless as possible.
We are already in direct contact with you to personally review your concerns and ensure your experience is handled with the care and attention it deserves.
Warm regards,
Kimberley – Her-Age Concierge
Truly a great experience
Truly a great experience! Good communication, shipped quickly and perfect lovely bag😍
13 april 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Roos,
Thank you very much for your kind words.
We are truly delighted to know that your experience felt seamless and that your Saint Laurent Medium Calfskin Niki arrived quickly and exactly as expected. The Niki is a beautifully balanced piece — appreciated for its soft structure, timeless character, and effortless versatility.
Clear communication and attentive support throughout the process are central to the way we operate, and we are very pleased that this was reflected in your experience.
It means a great deal to us that you love your bag.
We look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Antwoord van her-age.com
Dear Yanina,
Thank you sincerely for your kind words.
We are delighted to know that your experience felt reliable and professional. Your Hermès Gold Plated Bijouterie Fantaisie Horse Pin Brooch is a distinctive piece, reflecting the Maison’s heritage and attention to detail, even in its more playful creations.
Ensuring trust, precision, and a seamless experience is at the core of what we do, and we are pleased this was reflected in your purchase.
We look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Antwoord van her-age.com
Dear Alper,
Thank you very much for your kind words.
We are truly pleased to know that you found our team helpful and attentive throughout your experience. Your Louis Vuitton Keepall 50 Travel Bag is an iconic piece, appreciated for its timeless design and versatility — a true companion for travel and everyday use.
Providing thoughtful assistance and a seamless experience is at the core of what we do, and we are glad this was reflected in your journey with us.
We look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Pienamente soddisfatta
Pienamente soddisfatta. acquisto perfetto, consegna veloce e felicissima dell'articolo acquistato. Ne seguiranno sicuramente altri.
19 maart 2026
Antwoord van her-age.com
Dear Lorena,
Thank you very much for your kind words.
We are truly delighted to know that you are fully satisfied with your experience and that your Celine Medium Calfskin Classic met your expectations. This model is appreciated for its refined structure, timeless elegance, and the understated character that defines the Maison.
Knowing that you are happy with both the purchase and the delivery means a great deal to us — and we are especially pleased to hear that this may be the first of many.
We look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
The whole communication ,order and…
The whole communication ,order and support were great.I received my picotin 26 in excellent condition as it was in photos .Kimberley was expert and full supporting giving me feedback for all stages .Deliver via dhl was quick and safe .I do recommend her-age !!
19 maart 2026
Antwoord van her-age.com
Dear Mrs Stefanidou,
Thank you sincerely for your thoughtful and detailed words.
We are truly delighted to know that your Hermès Clemence Picotin Lock 26 arrived in excellent condition and fully met your expectations. The Picotin is a beautifully understated piece, appreciated for its relaxed elegance and the richness of Clemence leather, which develops character over time.
It means a great deal to us that you valued the communication and support throughout the entire process. Providing clear guidance and attentive follow-up at every stage is central to our approach, and we are especially pleased that Kimberley’s assistance made your experience feel seamless and reassuring.
We truly appreciate your recommendation and look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Good experience
Good experience. Bag as description and the assistance is fast
13 maart 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Eleana,
Thank you very much for sharing your experience.
We are delighted to know that your Gucci GG Supreme Crossbody arrived exactly as described and that our assistance felt prompt and helpful. The GG Supreme canvas is one of Gucci’s most recognizable signatures, appreciated for its durability, timeless character, and effortless versatility.
Ensuring that each piece is accurately presented and supported by attentive service is central to the way we approach luxury resale.
We truly appreciate your trust and hope to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Warm exclusivity
I have been checking out the website for a while and their selection is gorgeous. The curation is very on point and interesting. I then went to their new store in Milan and I found amazing products in excellent condition and a warm welcome. Of course I did not leave empty handed and I am very happy with my purchase.
10 maart 2026
Antwoord van her-age.com
Dear Lorenzo,
Thank you sincerely for your thoughtful words.
We are truly delighted to know that your visit to our Milan store reflected the atmosphere we strive to create — a place where careful curation, exceptional pieces, and a warm welcome come together.
We are especially pleased that you discovered the Fendi Small Nylon Peekaboo ISeeU Satchel during your visit. The Peekaboo is one of Fendi’s most iconic designs, admired for its refined structure and distinctive character, and the nylon version offers a contemporary interpretation of this timeless silhouette.
Knowing that you left the store with a piece that resonated with you means a great deal to us.
We look forward to welcoming you again whenever you wish to discover your next exceptional find.
With gratitude,
Kimberley
Her-Age Concierge
I’m very happy with the bag
I’m very happy with the bag. The colour and condition is according to the description. This is my first puchase from Her Age and I’m satisfyed with the whole process.
9 maart 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Lena,
Thank you very much for sharing your experience.
We are delighted to know that your Hermès Togo Bolide 35 arrived exactly as described and that you are happy with the colour and overall condition. The Bolide is one of Hermès’ most iconic designs, admired for its timeless silhouette and the beautiful texture and durability of Togo leather.
We are especially pleased that your first purchase with Her-Age met your expectations and that the entire process felt smooth and reassuring.
It will be a pleasure to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
I love my bag
I love my bag. It’s exactly what I had imagined when I got it.
8 oktober 2025
Review zonder uitnodiging
Antwoord van her-age.com
Dear Customer,
Thank you sincerely for taking the time to share your experience.
We are truly pleased to know that your order met your expectations and that you appreciated the care in presentation and delivery. At Her-Age, every piece is handled with attention, precision, and respect for its story — because trust and authenticity are at the core of what we do.
Your words mean a great deal to us and reinforce our commitment to thoughtful curation and seamless service.
We look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Fast shipping
Fast shipping, thoughtful packaging and an amazing new item. Love this shop
23 februari 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Liz,
Thank you sincerely for your wonderful words.
We are truly delighted to know that your Mario Borsato Couture Jacket from the 1990s arrived quickly and exceeded your expectations. Couture pieces from that era carry a distinctive character — bold, expressive, and crafted with a level of attention that defines true atelier workmanship.
Thoughtful packaging and careful presentation are part of how we honor each piece and the person receiving it. Luxury, for us, is not only about the item itself, but about the experience surrounding it.
We are honored that you love the shop — and we would be delighted to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Ottima scelta, affidabili e precisi
Ottima scelta, prezzi concorrenziali e un servizio veloce ed efficiente! La borsa mi è arrivata in 4 giorni in condizioni per come da descrizione!
19 februari 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Sara,
Thank you very much for your kind words.
We are delighted to know that your Celine Small Lambskin Trio Crossbody arrived quickly and exactly as described. The Trio is a beautifully understated piece — appreciated for its minimalist design, supple lambskin leather, and effortless versatility. It is a model that embodies refined practicality while remaining distinctly timeless.
Accurate representation and careful verification of every detail are fundamental to our approach, as trust is at the core of luxury resale. Ensuring that each piece reaches its new owner in the promised condition — and within a prompt delivery window — is a responsibility we take seriously.
We truly appreciate your recommendation and look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Excellent customer service!
Excellent customer service!
My bag is exactly like the pictures and perfect condition.
I definitely recommend this her age to buy luxury items
16 februari 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Vanessa,
Thank you sincerely for your kind words.
We are delighted to know that your Hermès Chevre Mysore Kelly Longue Wallet met your expectations and arrived exactly as presented. This piece, crafted in Chevre Mysore leather and shaped in the iconic Kelly silhouette, embodies the precision, structure, and timeless refinement that define Hermès craftsmanship.
Ensuring that every item is represented with accuracy and delivered in impeccable condition is central to our philosophy, and we are pleased that this was reflected in your experience.
Your recommendation truly means a great deal to us.
It will be a pleasure to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
This entire experience has been…
This entire experience has been seamless. Her age is trustworthy, and my bag came in perfect condition. I received a heartfelt note with my bag too. So glad I was able to get my dream bag! Thank you!
12 februari 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Nikki,
Thank you sincerely for your thoughtful words.
We are truly delighted to know that your experience felt seamless and that your Dior Romantique Vintage Monogram Trotteur Bag arrived in perfect condition. This early 2000s piece represents a distinctive era in Dior’s creative history — feminine, expressive, and timelessly relevant. It is wonderful to know it has found the right home.
The handwritten note is a small gesture, but one that reflects how personally we approach every selection and every client relationship. Luxury, to us, is not only about the piece itself, but about the feeling that accompanies it.
We are honored that we could be part of you finding your dream bag.
It will be a pleasure to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
In passato ho acquistato una camicia…
In passato ho acquistato una camicia Moschino e oggi una T-shirt Louis Vuitton. Ho usufruito di un servizio di spedizione rapida e, quando ho espresso alcune perplessità riguardo alla camicia Moschino, sono stata immediatamente contattata con una spiegazione chiara ed esauriente.
Ora attendo la T-shirt, con la speranza di vivere la stessa piacevole esperienza.
Kimberley è una professionista molto gentile, cortese e attenta al cliente.
11 februari 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Maria-Ludovica,
Thank you sincerely for taking the time to share your experience.
We truly appreciate your continued trust, from your Moschino Cheap and Chic semi-sheer shirt from the 2000s to your recent Louis Vuitton Cruise Printed T-shirt. Each piece reflects a distinct moment in fashion history — expressive, characterful, and designed to remain relevant beyond seasons.
We are especially pleased to know that when you had questions regarding your Moschino shirt, our team was able to assist you promptly and transparently. Clear communication and thoughtful guidance are essential to the way we approach every client relationship.
We hope your Louis Vuitton piece brings you the same satisfaction, and we remain at your complete disposal should you need anything further.
With gratitude,
Kimberley
Her-Age Concierge
Poor description of defects
Unfortunately the description was lacking of some important elements: there are a lot of small holes, most likely caused by moths, and there's no evidence in the description. The cape, described in excellent condition, in my humble opinion, is quite good, but no more.
13 januari 2026
Review zonder uitnodiging
Antwoord van her-age.com
Dear Sir,
Thank you for taking the time to share your feedback.
We are genuinely sorry to read that the condition of the Steinbock wool cape did not fully align with your expectations. You are right in pointing out that the presence of small holes should have been communicated more clearly in the description, and we regret this oversight.
When working with vintage garments, age and signs of time are part of their nature, but transparency in describing any visible defects is essential and non negotiable for us. In this case, we acknowledge that the description did not reflect this with sufficient accuracy.
We truly appreciate your feedback, as it helps us refine our internal review process and ensure greater clarity going forward. We will be reaching out to you directly to address this personally and with the attention it deserves.
Kind regards,
Kimberley
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