Heritage Valley Federal Credit Union Reviews 12

Highly recommend you don’t do business with them. Heritage sent me a letter in the mail about “pre qualification” awesome I’ll give it a go I’ve had my car for some time maybe there’s a lower/better rate. Mark sent me a message after I applied for my refinance that he already had me matched with a few lenders. I mixed up 2 numbers on my application as I have slight dyslexia, he then tells me that everyone has denied my application…after he told me he already had me matched and he was putting numbers together. I fixed the numbers that I had mixed up on my application for him to tell me that they’ll get back but the end of the month is busy for “new applications only” so I may not hear back as quickly as my first application…fine no big deal. It has now been a month. I feel like I’ve been pretty patient and I saw good reviews about the company before I had applied. However, this is just my experience. Take it as you will.

We are new to HVFCU, pleased with their banking.

I also like the free coin counter!

I have been a member of Heritage Valley Federal Credit Union for 35+ years. My 3 sons were members since they were children when they had the dinosaur accounts. We love doing business with the credit union. Patricia, Marcus, Michael and Stephen

I have been a member for years with HVFCU and the staff are always smiling & happy to greet you and help you in a way. If I have a problem on line they are quick to fix the problem. I enjoy using their friendly; easy app as well!

I have been a customer of HVFCU for over 17 years. When I started to run behind in my credit card payments, instead of contacting me to see if they could negotiate a reason or settlement with me, they opted to sue me. Most companies that care about their customers try to create an open communication to assist when a client falls behind. That is if they really care about their customers.

Good for the most part. Their app / website can be confusing and weird at times.

I have used HVFCU for decades! Very helpful and responsive online help. Courteous and friendly tellers. We have had numerous loans through them, car and personal. We also just refinance to a 15 year mortgage. The processes were always very smooth. Would definitely recommend!

Heritage has been amazing, I live an hour from any office and still will not use anyone but Heritage Valley, I know if I need anything, I can call and get nothing less than professional yet family like assistance,
Heritage has helped me with everything from my home mortgage to the purchase of my automobile. Thanks

I have been with HVFCU for years! The team is friendly and helpful no matter what your concerns or needs are - loans or account questions are quickly resolved.

Had a great experience with a Home Equity Loan. It was a super easy and fast process and would recommend them to anyone looking for this type of loan.

Heritage Valley is an amazing company filled with so many helpful people. They helped me consolidate my debt, which helped my credit score increase over time.

I have been with HVFCU for many years now. They have helped me grow my family and business alike. From vehicle loans to great rates on business accounts, it has been a great experience from start to current date!

Thank you, HV!