Hero Design Reviews 

We had great experience with their team, professional and very responsive. There are many people developing websites nowadays but their unique proposition is creative in design. It's not random people on upwork or fiverr can achieve.

Highly recommend.

The Hero Design team are incredibly knowledgeable and deliver beyond expectations. I had some issues with another company and Hero Design were of great assistance and fixed it. Looking forward to working with the Hero Design team moving forward. Thank you.

I utilised Hero Design to build out creative tests for Meta advertising campaigns. It has saved hours of time and streamlined our process with everything in the one platform. I used the platform for my Instagram content, Tiktok Videos and EDMs.

Love how you work with one designer so it feels like you have an extra pair of hands on the team.

This relationship started off Rocky. There was clearly a massive misunderstanding of what I wanted and the designer knowing what to make. I worked with the owner and we got things straightened out. I have been using them now for over a month and they now better understand my needs for my team. Keys to success with this team:

1. Have very detailed briefs
2. provide examples if you can. If there isn't anything exact, find examples of oddly described items
3. Give it time for the designer to understand your communication style. We are all human and sometimes it takes a moment for a designer to understand exactly what is needed.

I have been with them for two months, previously I was using an indenpendant designer. I was always having trouble booking in work as everyone seemed too busy! Now I have a steady flow of jobs and each project is being processed efficiently. I am very happy with the speed of turnaround and the quality of work. Their team is very easy to work with. I totally reccomend them.

Hero Design is an excellent resource for companies who require high-end graphic design but don't have the personnel to execute, or marketing agencies who simply need an extra set of hands!

We used the 14 day money back guarantee. Despite a few hick-ups along the road to get our money back, we received an amazing follow up from Jeff, the managing director, who really wanted to understand how they could improve moving forward and learn from our experience together. The reason it wasn't for us is because 1) the communication with our designer wasn't always easy given it was in a tool without chat and 2) we didn't always feel our feedback was actually understood by the designer and the delivery dates as a result weren't really followed.

We would however recommend to try out Hero Design and hope you enjoy!

I have found Hero Design to be a good design partner to work with. For the price, the output volume and quality of work is excellent.

If you have highly complex and detailed design needs, Hero Design is not your partner because the process of briefing is mostly asynchronous. Although, if you need fast turnarounds and can brief designers with a good level of specificity, you'll appreciate having this service at hand!

Been a customer for a few months, great resource have in your pocket.

The process was very easy. They guided us step by step in finding what we do and how we can portray ourselves to the market. Very happy with the outcome on where we are now. We are definitely working with them on more projects in the future and would recommend to others.

As a graphic designer that also spins a lot of plates to support our growing real estate team, I looked to Hero Design for some supplemental design support and they knocked it out of the park with every request! Specifically, we had a short deadline for some custom-designed stickers for an event we were throwing. I wrote out the prompt, gave some examples of what I was hoping for, and within a day had an AMAZING custom sticker that perfectly matched my vision. Love this team of designers and their skill sets are incredible!

Our business has been able to grow and increase productivity because of Hero Design. Having a designer that is able to work daily on projects for us has definitely been a game-changer. High quality work, quick turnaround, at a great value. If your designer isn't a good fit, they are happy to switch you to another as well. I just signed on a 2nd designer to handle additional workloads coming in!

Great designs and quick turnaround
Our designer is awesome! The fact we have one designer that gets to know our brand and what we want is fantastic. She is fast, efficient and a great communicator. Highly recommend Hero Design.

EDIT: After posting the review below, the owner of the company reached out to me personally to explain the issues, and they also refunded the money. Even though this took forever, I will say that I am appreciative of this and have changed the review to a 3 star review because of his honesty and making this right.

I've worked with a few graphic design companies like this. These guys are super slow and the one design we submitted before cancelling was average at best.

The biggest problem I have with these guys is I asked for an account cancellation, they confirmed it, but I still got billed another month for service about 1 month later. I've been asking for a refund going on over a month now and they will not refund that back to me saying that they are having issues with their payment processor. Just give me my money back Hero Design.

Love Hero Design! This makes design work so easy! Love the streamlined process and how this has helped me be more efficient in my business

Hero Design provides creative solutions to design challenges. They are great collaborators. I love the way they redesigned my landing page.

Hero Design is one of the best design sites I have used. They can take whatever concept you give them and turn it into incredible graphics. I'm so grateful to their whole team it has significantly improved the quality of my company's content!

Professional. Delivered what we wanted. Great company to do small or large projects. Give them a try you will be glad you did.

Great work. Very professional.

Hero Design is a world-class design firm. I used them for a logo and it came out much better than I could do with my own team. I wanted to test them out because their work looked very promising and the portfolio definitely matches the results I got. I have gone through thousands of designer portfolios and Hero Design is definitely top tier. My logo is something I'm proud of wearing and my first try with Hero Design was a home run. On top of their artistic capabilities, the communication and speed was excellent. I will definitely be using them again. 10/10