Very happy with Hert and Essex Supplies. Excellent product quality, competitive prices, and reliable delivery. Great value for money and a smooth overall experience. Would definitely recommend them to... Toon meer
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Lees wat reviewers zeggen
Shipping is fast and great. Their online pricing is a bit confusing and I wish it showed U.S. dollars b/c I definitely paid the “euro” price without actually knowing when I checked out. Which is a bit... Toon meer
I forgot to order products and I required them very last minute and Scott pulled through for me!! He ensured I could pick up my products first thing in the morning, absolutely saved my life and kept m... Toon meer
Wonderful!! Very easy to use , good products and fast service. Don't have to jump through tons of hoops , easy to use site and good company. Been using them for a long time at least 10 months maybe lo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Herts & Essex Supplies is a trusted UK-based distributor of premium aesthetic and skincare products, serving professionals across the beauty and medical aesthetics industry. At hesupplies.co.uk, we specialise in sourcing authentic, high-quality products from leading global manufacturers — including Korea and Italy — ensuring that every item we supply meets strict quality, safety, and performance standards. Our extensive range includes dermal fillers, skin boosters, polynucleotides, mesotherapy, and rejuvenation solutions, carefully selected for their proven results and brand reliability. We are proud to offer products from some of the most respected names in aesthetics, helping practitioners deliver exceptional outcomes for their clients. As a family-run UK business, we take pride in offering fast shipping, exceptional customer service, and competitive pricing — without compromising on authenticity. Every order is handled with care, from temperature-controlled packaging to clear tracking and responsive after-sales support. Our mission is simple: to empower clinics, practitioners, and aesthetic professionals with trusted products, transparent service, and genuine expertise. Whether you’re a start-up clinic or an established practitioner, Herts & Essex Supplies is your reliable partner for safe and effective aesthetic solutions.
Contactgegevens
The wenta business centre, EN3 7XU, ENFIELD LONDON, Verenigd Koninkrijk
- info@hesupplies.co.uk
- hesupplies.co.uk
4,4
Uitstekend
95 reviews
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Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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speedy delivery and well packed
30 maart 2026
Always on time x
1 april 2026
Simple and user friendly site
Simple and user friendly site. Great stock selection. Easy pay method and quick delivery. Product arrived as promoted on site. Very happy. Thanks
30 maart 2026
Cannot fault them
Cannot fault them. Always a call or WhatsApp away if you need anything urgent, delivery always on time and very attentive.
Thank you very much
13 maart 2026
Review zonder uitnodiging
Would highly recommend
Soon as I paid the confirmation email came straight through to me and then was updated to dispatched same day and tracking info provided and it arrived next day and was very carefully packaged
26 februari 2026
Excellent service from Herts & Essex…
Excellent service from Herts & Essex Supplies. The ordering process was smooth, delivery was fast, and the products arrived well packaged and exactly as expected. Their prices are competitive compare with other suppliers and the team is always helpful and professional. Highly recommended for anyone looking for a reliable supplier of aesthetic products. I’ll definitely be ordering again!
10 maart 2026
Review zonder uitnodiging
Great service
I have used the services several times. The choice of products and prices are very good for retail or wholesalers, service is simply impeccable. Very quick delivery. Congratulations for creating a business which works!
2 maart 2026
Highly Recommended
Excellent product range. Easy to use ordering system. Super fast delivery. Highly recommended for varying needs.
23 februari 2026
Parcel never received
Parcel never received
I supposed to get it beginning of December! I tried to contact the company many times on email and WhatsApp but after one reply they got unresponsive. Now February 27th they said that the parcel was successfully delivered and they want to see my front door to escalate the issue 😂 I could of change my front door 5 times since December so I don’t understand what’s the point of this?! Still no product and no refund! AVOID AVOID AVOID
1 december 2025
Review zonder uitnodiging
Antwoord van Herts & Essex Supplies
Hi Alina,
As discussed with you previously, we raised a missing parcel claim with Royal Mail as soon as you informed us that your order had not arrived. After investigating, Royal Mail declined the claim because the GPS data captured at the time of delivery aligns directly with the coordinates of your property.
We also reviewed the proof-of-delivery image provided by Royal Mail and compared it with publicly available imagery. From what we can see, the door in the delivery photo appears to match your property. Based on this information, Royal Mail advised that the parcel was successfully delivered and flagged the claim as potentially fraudulent.
To ensure we handled this fairly and thoroughly, we simply requested a current photo of your front door. This was not to cause inconvenience, but to rule out any possible delivery error and to give us grounds to challenge Royal Mail’s decision if necessary. Without additional evidence, we are unfortunately limited in how we can escalate the matter further on your behalf.
We are open to reviewing any information that may help us investigate this further. However, we have not received the requested photo and instead have received threats of negative reviews and social media posts.
I’ve ordered from Herts & Essex…
I’ve ordered from Herts & Essex Supplies many times and have always been very happy with the service. Their prices are very competitive and delivery is consistently fast and efficient.
Orders arrive well packaged and exactly as expected, which makes running my business so much easier. Customer service has also been helpful whenever needed.
Reliable, professional, and great value. I would definitely recommend them and will continue to order from them. Thank you for helping me provide a great service.
26 januari 2026
My order was sent to the wrong address
My order was sent to the wrong address twice, and despite providing clear proof of this, I was neither refunded nor properly assisted. I was completely ignored for over a week, and the customer service I received was extremely poor and ineffective. It genuinely felt as though efforts were being made to avoid issuing a refund rather than resolving the issue.
This situation directly affected my business I lost clients and income due to the missing parcel and even after explaining this, I did not receive so much as an apology. The lack of accountability, communication, and basic customer care has been very disappointing.
14 januari 2026
Review zonder uitnodiging
Antwoord van Herts & Essex Supplies
Hi Safeerah,
We appreciate your review, however it would have been wise to note that the address that you entered was incorrect. As stated in our delivery policy, we are unfortunately unable to take responsibility for orders that go missing due to incorrect address details provided by the customer. Customers are responsible for ensuring that all delivery information is accurate before completing their order.
That said, we apologise if our communication fell short of expectations. We take feedback seriously and are always working to improve our response times and customer support. Thank you.
Antwoord van Herts & Essex Supplies
Hi Zaheer,
Thanks for choosing H&E Supplies! We appreciate the feedback and look forward to seeing you again.
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