Liar liar pants on fire. emailed and in late Dec said that it was couriers issue. Emailed them subsequently and the email is not in use nor is the website active anymore. money gone forever.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
On 16 December ordered a chrome map for my husband for Christmas and was put in touch with "Andrea" who claimed my map was at customs. Her email address now doesn't exist - conveniently. What sort of... Toon meer
My purchase never arrived, but, of course, It was paid for. Puxa, ano passado,por um anúncio no Instagram,comprei para a minha filha a "Hex Ultra 3D Glow Unicorn Mug × 1",da Hex Collections, lind... Toon meer
If everyone was scammed, like I was, we could easily start a class action suit. It's a pain in the a$$ but if enough people jump on board, there's potential to hold to corporation to distribute the in... Toon meer
1,3
Zeer slecht
184 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
hexcollections.com.
hexcollections.com.
Complete scam, advertise on Instagram, take your money and never send anything.
I ordered in November 2017, still have no product and now they don't answer emails. It seems they may have even taken their site down.
16 januari 2018
Review zonder uitnodiging
scam
scam - don't waste you money.
The sites been down so there's no way to contact them.
16 januari 2018
Review zonder uitnodiging
Scam!! Beware Hex Collections !!! No delivery
Waiting my order over 2 months (since 8 Nov 2017) from Hex collections. No goods delivery, only mention "currently in transit" by return email. Want to do refund but the website was down already on 16 Jan 2018.
Fake online store. Beware everyone. THIEF !!!! SCAM !!!!
16 januari 2018
Review zonder uitnodiging
Don't know what to think.
Don't know what to think.. Bad luck or scam, my money was taken more than a month ago, and I didn't get my travellers map... They don't reply to customer contact e-mails.... Watch out..
16 januari 2018
Review zonder uitnodiging
Scam
Same situation described in other posts. If I do not receive my product or get a refund I will be contacting my solicitor.
update: As of today their website is down, this is proof that they are a scam. I recommend you contact your banks and they will help track them down and refund you. Hope if works out for everyone
16 januari 2018
Review zonder uitnodiging
Haven't received my product and they …
Haven't received my product and they keep saying it is on it's way, total scam!!
16 januari 2018
Review zonder uitnodiging
A total scam and sadly still remain …
A total scam and sadly still remain unpunished...I do not understand how they can continue scamming fools like me and are not in jail already
16 januari 2018
Review zonder uitnodiging
Replied to one email never replied …
Replied to one email never replied again. SCAM!! do not Order
never received products
15 januari 2018
Review zonder uitnodiging
Never order from that side!!
15 januari 2018
Review zonder uitnodiging
COMPLETE SCAM! DON'T ORDER!
COMPLETE SCAM!! I ordered a map 6 weeks ago and still nothing. When the customer service responds they say 'notify us in a week' and by then its too late.
Definitely don't order from this website, you'll never see your product or your money returned!
15 januari 2018
Review zonder uitnodiging
Do not order to this company.
Do not order to this company.
They never delivered your order & when you ask for a refund they never answered.
15 januari 2018
Review zonder uitnodiging
FRAUDULANT COMPANY - DON'T ORDER ANYTHING
I ordered a mug on December 14th 2017, and I have to this date yet to receive it!!!!!!!
I've contacted their customer service multiple times, but when I asked for a track and trace number they went silent. They claim the item has been shipped and that they have experienced delays with customs before yada,yada,yada.
A case is being filed with my bank to get my money back
This company, I've come to realise is fraudulant.
DO NOT BUY ANYTHING FROM THEM.
14 januari 2018
Review zonder uitnodiging
It's a scam!
It's a scam!
Ordered the 30th of November and still didn't receive anything. I had contact with the customer service, but since my last email where I asked for a refund, they are not replying anymore.
Don't buy anything!
14 januari 2018
Review zonder uitnodiging
THIEVES !!!
THIEVES !!!
it's a fake company, thieves, especially do not order anything !!
how can we complain?
14 januari 2018
Review zonder uitnodiging
Do not use this company
I submitted my order 19/11/17 if not earlier in the hope that some of the a Christmas presents would be sorted. It is now 12/01/18 and I haven't received any items nor have I received a refund for the goods that never arrived. I've had many exchanges with their customer service and I am getting semi-relevant responses, many of my enquiries have not been most ridiculous thing is that the company policy is not to do refunds unless you send items back. What are you expected to send back if you don't even receive anything?!?!? Please steer away from this company as their services are unreliable and their customer service politely unhelpful. Very disappointed.
12 januari 2018
Review zonder uitnodiging
Everything I'm reading here is true
Everything I'm reading here is true. Disgrace of a company. I ordered in November and I still haven't received the map to date.
I've emailed them on numerous occasions and I get nothing back now.
DO NOT ORDER FROM THIS COMPANY
12 januari 2018
Review zonder uitnodiging
ITS A SCAM DO NOT ORDER FROM THIS COMPANY!
ITS A SCAM! THIS COMPANY IS GARBAGE DO NOT WASTE UR MONEY YOU WILL NOT RECEIVE UR PRODUCTS!!
10 januari 2018
Review zonder uitnodiging
The whole company is a scam
The whole company is a scam! If you have ordered something, call your bank and cancel the card. You will get your money back and they will investigate the company!
Please also report to Facebook for advertising and fill in a cyber fraud police report.
The more people that help stop this awful company the less people will get scammed.
Awful company, can't believe they get away with it, you will NEVER receive your items. Please notice all profiles that have given 5 star reviews have no profile photos and are one named people! All fake!
9 januari 2018
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.