Jacob was very professional and thorough, perfectionist too. I didn't have to ask or check anything, like the old days, he left everything clean and tidy. As for Max, the manager, he is always on the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fast service and excellent support over the phone. The team explained every step required for the EICR ,always in a friendly and considerate way. Communication via emails was timely and clear. Overall... Toon meer
Very good arranging EICR by phone. Next day 2 engineers turned up and did the testing and said all was good. Next day Hexo supplied a unsatisfactory certificate and 2 quotes one of over 2k and one of... Toon meer
Very efficient in responding to initial testing request, where left with short notice to get a job fixed on our property, and the next day they made time for us and got the job done. Very good experie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer residential and commercial electrical testing comprising: EICR certificates, Emergency Lighting Testing, PAT Testing, Homebuyers Electrical Reports and Fixed Wire Testing. We operate in London and the South East.
Contactgegevens
Eagle House, 167 City Road, EC1V 1AW, London, Verenigd Koninkrijk
- 0207 315 4151
- info@hexoelectricaltesting.co.uk
- hexoelectricaltesting.co.uk
4,2
Goed
755 reviews
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Heeft 35% van zijn negatieve reviews beantwoord
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Really happy with their service
Really happy with their service, professional and got the job done. Thank you
8 mei 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re delighted to hear that you were happy with our professional service and the work carried out.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
One EICR fine, the other not
They did 2 EICRs for us. One went well, no problems. The other contained an item on the report that stated it would be a fail - a C2 - but actually it wasnt. It would have been pretty expensive to have this remediated and caused quite a lot of confusion. In the end we paid to have a separate company do the EICR which, correctly, did not flag the C2 (though there were other less expensive thing to remediate). I did ask to get the cost of the original EICR for this property refunded but its not something they were willing to do.
7 april 2026
Review zonder uitnodiging
Difficult to deal with post inspection.
Difficult to deal with post inspection.
I booked by telephone, the engineer turned up on time to conduct an EICR on our rental property. There were several faults established, a couple were pretty vague in desription so I tried to contact the company by telephone twice, no reply after 10 mins waiting, then emailed and received a couple of emails back that simply did not address my questions. I ended up paying a local electrician slightly more to correct the faults purely because I could actually talk to them.
31 maart 2026
Review zonder uitnodiging
Reliable Professional Service
I urgently needed an EICR survey to finalise a house sale. Hexo were extremely helpful in sending an electrician at short notice and quickly established what remedial work was required. The work was completed by a professional and helpful electrician within a few days and passed inspection to issue a new EICR.
I would have no hesitation in recommending Hexo.
2 mei 2026
Antwoord van Hexo Electrical Testing
Thank you for taking the time to share your experience.
We’re pleased to hear that the inspection and remedial works were completed promptly and professionally, helping you finalise your sale without delay. Your recommendation means a great deal to us.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Seamless experience
Had an inspection and report produced followed up by some fixes. Overall seamless experience, all done on time as agreed
10 maart 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re pleased to hear that the inspection, reporting, and remedial works were all completed smoothly and on time.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Efficient service
Engineer arrived right on time and finished the work quickly. Great, efficient service.
31 maart 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re pleased to hear that the engineer arrived on time and completed the work quickly and efficiently.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Electrical testing
Excellent - professional, cost-effective and good communication.
29 april 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re delighted to hear that you found our service professional, cost-effective, and well communicated throughout.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Great service
Great service, work done quickly and smoothly. Will use it again.
3 april 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re pleased to hear that the work was completed quickly and smoothly, and we look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Great electricians
Great electricians who were friendly, efficient, and effective.
8 mei 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re delighted to hear that our electricians were friendly, efficient, and effective.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Engineer friendly and helpful but…
Engineer friendly and helpful but probably pricier than doing it with an independent tradesman.
30 april 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your feedback.
We’re pleased to hear that you found the engineer friendly and helpful.
We always aim to provide a professional, reliable service using qualified engineers and clear certification, while remaining competitive in our pricing.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Hexo review gave a quote and advised of worked…
Hexo gave a quote and advised of worked needed. The electrician who came was very knowledgable and helpful and cleared up afterwards.
30 maart 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your feedback.
We’re pleased to hear that the quotation and required works were clearly explained, and that the electrician was knowledgeable, helpful, and left everything clean and tidy afterwards.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Communication was good and we got no…
Communication was good and we got no problems overall.
1 april 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your feedback.
We’re pleased to hear that communication was good and that everything went smoothly overall.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Knowledgeable professional service
We have had to change several appointments at short notice but Hexo were very accommodating and provided suitable alternative dates.
The engineer arrived punctually and all my questions were answered with detailed explanations together with a follow up phone call for further clarification and quotes.
I felt i was fully informed at every stage regarding the necessary remedial work.
I would have no hesitation in recommending Hexo for their excellent customer service.
2 mei 2026
Antwoord van Hexo Electrical Testing
Thank you very much for your kind and detailed feedback.
We’re pleased to hear that our team was able to accommodate the appointment changes and keep the process as smooth as possible for you.
It’s great to know that the engineer’s explanations, follow-up support, and communication helped you feel fully informed throughout.
We truly appreciate your recommendation and support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Great communication and they carried…
Great communication and they carried out the service professionally and efficiently.
8 mei 2026
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re pleased to hear that our communication and service met your expectations, and that the work was carried out professionally and efficiently.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
The engineers who came were very…
The engineers who came were very friendly and efficient in their work. There was a bit of a miscommunication as to when they were arriving but the electrical issues that we flagged were dealt with properly and any questions we had were answered happily.
29 januari 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your feedback.
We’re pleased to hear that our engineers were friendly, efficient, and able to resolve the electrical issues properly while answering your questions clearly.
We also appreciate your understanding regarding the miscommunication and will use your feedback to continue improving our service.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Not Recomended at all
I asked this company to check and provide EICR for my rented property, and they noted down quite a few issues. As I had upgraded my CU 4.5 years ago, they quoted me around 600 pound to fix, those supposing issues!! I got suspicious and asked another company to come and test it. They checked in my own presence, and only smoke alarm battery required changing! Be very careful if you think of employing this company for your electrical testing as I ended up paying for two company!
15 april 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Dear Mr Moradi,
There are serious and dangerous electrical faults which need to be addressed at your property.
You have type AC RCD modules which can become blinded by all of the appliances and LED lighting in your property. The regulations changed in 2023 after your new consumer unit was installed. These need to be changed to type A RCD's.
You may like to consider how many of the following will be in use at the property, each of these emit DC residual currents. Your type AC RCD's have been proven not to function correctly with these DC currents in the installation:
• Laptop chargers • Phone chargers • Dishwashers • Fridge/freezers (inverter type) • Induction hobs • Microwaves • Washing machines • Wi-Fi routers • Gaming consoles • Set-top boxes / streaming devices • USB sockets • Battery chargers (tools, vacuums, etc.) • Electric toothbrush / shaver chargers • Smart thermostats • Modern boilers (PCB controlled) • Air purifiers / electronically controlled fans • Vacuum cleaner charging docks • Televisions • Set-top boxes • Gaming consoles etc.
IP rating compromised on front of the consumer unit, any child or vulnerable person can easily insert a finger or tool into the housing and receive what could be a lethal electric shock.
Over-rated protective device to the boiler, this is rated 32 amps on a 2.5 mm cable. This is too high and is a fire risk.
Loose hanging cables at the consumer unit, these can be a very dangerous choking or electric shock risk to children and vulnerable persons.
You seem to be taking comfort in that someone has told you these are not serious concerns. Please do not be lulled into a false sense of security. Just as in the MOT industry you can find operators who are willing to just issue a satisfactory certificate and walk away.
If anything should happen to your tenants it is you that bears the responsibility.
Our report is factual and correct, if you wish to ignore the findings that is entirely your choice.
Your tenant should definitely commission his own independent inspection by another properly accredited electrical testing company.
We quoted you a grand total of £310 plus VAT to correct all of the C2 issues in your property. It would seem this is far too much for you to spend on your tenant's safety
Hexo Electrical Testing
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY, THEY NEVER SEND EICR AND EVERY DAY SAYING DIFFERENT THING, I NEED TO SUE THEM FOR FRAUD,
THE INITIAL QUOTE WAS 90£. AFTER THEY SAID I HAVE TO PAY ADDITIONAL 60£ for EXTRA 4 CIRCUIT AND NEW TOTAL TO PAY WAS 160£.I HAVE PAY FOR IT AND AFTER THEY BLACK MAIL ON THE PHONE SAYING TO CHARGED ME ADDITIONAL 60£. AFTER THEY SAID WAS A MISTAKE!!! AFTER THEY SEND ANOTHER
EMAIL SAYING TO REFUND ME 60£ for
MISTAKE AND MONDAY INSTEAD THEY SENT ANOTHER EMAIL SAYING UNSATISFACTORY EICR!!! TO BLACK MAIL
ME AGAIN, FLAT IS NEW AND ZERO PROBLEM ON ELECTRICAL SYSTEM
1 mei 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Dear Mr Fardella,
Yes we acknowledged that you had paid for the 12 circuits in your installation.
This does not automatically make your installation satisfactory.
You have three C2 faults at the property and four C3 recommendations for improvement.
The C2 faults should not be ignored for the safety of your tenants.
But it is up to you.
From Zoopla we note that construction started in 2012 and that the property has decreased in value over the intervening period.
We quoted you a grand total of £550 plus VAT for the safety of your tenants. It seems this is too much for you to make their home safe.
With best wishes
Hexo Electrical Testing
Good Service.
Good service, I would recommend Hexo.
When I needed an EICR, I looked up the company on Google to do it for me. I chose to do this with the Hexo company.
The booking process was simple.
I was able to choose a date and time that suited me perfectly. Hexo also contacted my tenant directly and handled all arrangements on my behalf.
And it was arranged with my tenants, so I had no stress. The remedial works were arranged quickly
The Service was efficient and stress-free.
The staff was very good and courteous, and the job was carried out smoothly.
14 mei 2025
Antwoord van Hexo Electrical Testing
Thank you very much for your kind and detailed feedback.
We’re delighted to hear that the booking process was straightforward and that arranging everything directly with your tenant helped make the process stress-free for you.
It’s great to know that the remedial works were organised promptly and that our team provided an efficient, courteous, and smooth service throughout.
We truly appreciate your recommendation.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
excellent service
30 april 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
We sincerely appreciate your review and are pleased to know you were happy with the service provided.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
Positive! They came in swiftly and did my…
They came in swiftly and did my electrical box. Highly professional and will recommend again!
2 februari 2026
Review zonder uitnodiging
Antwoord van Hexo Electrical Testing
Thank you for your kind feedback.
We’re pleased to hear that the work was carried out swiftly and professionally.
We truly appreciate your recommendation.
We wish you all the very best.
Kind regards
Hexo Electrical Testing
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