We have been using hight for hire for almost 3 years now and we have been dealing with Stephanie she has been really amazing easy to deal with and she’s always happy on the phone such a lovely woman

I use HighDrive a lot and aside from the convenience and reasonable price points, I find the customer service exceptional.

It is very unusual for businesses to be fortunate enough to never experience any problems, but my gauge is not just how often things go wrong, but most importantly how they address the situation.

The Hire Desk at HighDrive are super helpful, particularly Ian. They react quickly and efficiently to any requests and also demnstrate a degree of flexibility understanding that things can effect the hirer too.

Highly recommend this service.

We’ve used HighDrive by Height for Hire for our height equipment needs for several years and have always received a first-class service. The equipment is reliable, deliveries are on time, and nothing is ever too much trouble.

A special thank you to Stephanie, my account manager, for her continued support over the past five years and for always helping with bookings and enquiries. Ian and Steven on the hire desk are also excellent, dealing with hire requests quickly and efficiently. Andy in Lincoln is always very helpful when returning equipment and answering any questions.

Highly recommended — great service and a great team.

We’ve been using High Drive by Height for Hire for many years for hired in plant and have enjoyed working with the team. Great customer service Ian and Emma and Steven are really efficient and helpful. The online booking option is really easy and efficient and the whole service is very reliable.

Customer Service

Easy pick up point.Good communication with the me from the supplier.Easy to use machine.

Great service, well maintained equipment and good customer service

Great service will definitely use again

Was trying for first time company a complete shambles they have no idea what’s going on. Poor.

excellent , great machines, good customer service, Good value, will use again

I have been using Height for Hire for several years and have consistently found their customer service and overall company setup to be outstanding. From locating the right equipment to the excellent service provided by their staff, the experience has always been seamless and reliable.
I will continue using them for many years to come that’s for sure.

We recently needed a 20-meter MEWP for motorway lighting work in Leeds and chose Height for Hire. The experience was exceptional! Stephanie Carter, the Sales Manager, was absolutely brilliant throughout the process. She was incredibly responsive, answered all our questions quickly, and made sure we had exactly what we needed. It was such a pleasant experience from start to finish. If you ever need help, ask for Stephanie, she’ll take great care of you! We’ll definitely return to Height for Hire whenever we need MEWPs again. Highly recommended!

The treatment of SWAT since last Thursday has been nothing short of disgraceful.

The machine actually broke down , rang helpline which take you to a call centre in Ireland, the woman I spoke to was so rude and unhelpful, suggested she goes on a customer care course, just appalling

These machines are great
Really easy to use always nice and clean
After the initial hire where you have an induction it’s pretty simple to sort out a hire online.

My contact is Geeta A
She keeps in touch with me every so often and after every hire for feedback.

Great customer service and great machines

I hired a 20m cherry picker online for a roof repair. The process was straight forward. I met the support staff at the vehicle on the day and he talked me through the controls as it was my first time. The vehicle drove well and it allowed me to carry out my repairs. I returned it the following day as agreed and the process went smoothly. A little note to mention, as it was my first time I had forgotten the diesel tank was under the flatbed and not by the passenger door. I contacted customer services who was happy to help. A useful tip would be to put a sign under the flatbed to say " please put diesel here " would help. It would save time for both parties. Very happy with the company and will use them in the future when the need arises.

Great service,nice clean machine,very happy we got the job done

Not used these guys before, what a organised company, Emma particularly good in sorting our our hire. Also Danny who helped with the hand over great guy
Totally professional.
Will be using them again 100 percent .