Absolutely outstanding customer service - highly responsive and went out of their way to accommodate what I wanted, also giving me the best possible prices and discounts. They really went over and abo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just purchased a nightcat tent from hike wware and I have to say in all of my years of buying things online, it was the nearest I've ever got to buying something from the High Street. I have to both h... Toon meer
Bedrijf heeft geantwoord
Hikeware are different. Why? Because they provide items that actually do the job! I have some sunglasses and they are better than my Oakleys and Rayban, the uv protection is phenomenal! I really recom... Toon meer
Bedrijf heeft geantwoord
My wife purchased a Night Cat 2 ultra light tent for me and the whole process from ordering to delivery has been faultless. The Customer care overall as been and remains Outstanding and a huge thanks... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Hike Ware, your ultimate destination for all your hiking gear needs! Our team comprises passionate outdoor enthusiasts who are committed to providing the best hiking gear to fellow adventurers. We offer an extensive collection of products, such as tents, sleeping bags, backpacks, torches, clothing, crampons, hiking poles, belts, sunglasses, bottles, and much more. Each product is carefully selected to cater to hikers of all levels and prioritizes safety and comfort while exploring the great outdoors. At Hike Ware, we believe that exploring the great outdoors should be a safe and comfortable experience. That's why we only offer high-quality products that have been tested and proven by experienced hikers. We pride ourselves on exceptional customer service, ensuring that every purchase is a hassle-free experience. We're also proud to partner with Work for Good and donate % of every sale to charities such as the British Heart Foundation and Mind. By shopping with us, you not only invest in top-quality hiking gear but also contribute to a worthy cause. We understand that online shopping can be a bit overwhelming. That's why we offer a 30-day money-back guarantee on all our products. If for any reason you're not satisfied with your purchase, feel free to contact us for a return or exchange. Thank you for choosing Hike Ware as your go-to destination for all your hiking gear needs. We look forward to being a part of your outdoor adventures and can't wait to see where your next hike takes you!1
Contactgegevens
22 Green Bank Close, ME7 3SG, Hempstead, Verenigd Koninkrijk
- info@hikeware.co.uk
- hikeware.co.uk
4,9
Uitstekend
130 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A nice range of quality products
A nice range of quality products useful for the outdoors but also other occasions. Service was friendly and prompt. Would use again and from my experience would recommend.
15 mei 2024
Antwoord van Hikeware
Hi Mr. Griffiths,
Thank you for your positive feedback! We're glad to hear that you found our range of quality products useful and appreciated our friendly and prompt service. We look forward to serving you again in the future.
Great customer service
Very simple ordering process, very competitive prices and delivery was quick. Also, I had an issue with the tent I ordered, which was dealt with quickly and friendly.
Thanks, guys :-)
1 juni 2024
Review zonder uitnodiging
Antwoord van Hikeware
Hi Victor,
Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our ordering process and competitive prices. It's great to know that our team could quickly resolve the issue with your tent. Your satisfaction is our top priority.
Thanks again for your support! 😊
Outstanding Company
Outstanding Company - I recently won an instagram giveaway through this company and I was so impressed with their prompt communication, helpfulness and customer service. They were very efficient, top class and I would highly recommend. Definitely a company I will return to for future hiking needs.
31 mei 2024
Review zonder uitnodiging
Antwoord van Hikeware
Hi Claire,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company and enjoyed the Instagram giveaway. Your satisfaction is our top priority, and we look forward to assisting you with your future hiking needs.
Returning happy customer
I ordered some sunglasses as they had good reviews and looked quite sturdy.
When they arrived, they were in a standard drawstring pouch so I wasn’t sure what they would be like.
I am happy with how sturdy and robust they are, the quality which exceeded my expectations.
This is the second item I have bought, the first being a torch, will definitely be ordering again.
Thank you
16 mei 2024
Review zonder uitnodiging
Antwoord van Hikeware
Hi Pauline,
Thank you so much for your kind words and for being a returning customer! We're delighted to hear that you are pleased with the sturdiness and quality of the sunglasses. We're glad you also enjoyed the torch and look forward to serving you again in the future.
Thank you for your continued support!
Good products, great service.
Very simple ordering process, very competitive prices and delivery was quick (as well as being kept upto date).
No issues and the product (sunglasses) is really good, stylish and comfortable will definitely be back for more gear!!
17 mei 2024
Antwoord van Hikeware
Hi Jon, thank you for taking the time to leave us review! We're thrilled you had a great experience and love the sunglasses. Looking forward to serving you again soon!
The sunglasses are great
The sunglasses are great. Really comfortable fit. The customer service was amazing. I had a question about the glasses before I purchased and someone got back to me via e mail extremely quickly. Delivery was very fast. I will certainly be using Hikeware again for other items.
17 mei 2024
Antwoord van Hikeware
Hi Matt, thank you for your amazing review! We're delighted that you found the sunglasses comfortable and appreciated our quick customer service. We're glad the delivery was fast and look forward to serving you again.
Great Glasses with Good Fit
The visibility is good and comfortable with these glasses even when it's sunny. The glasses fit well/snugly, which meant I felt more than happy being active/moving whilst wearing them. Great glasses, would recommend!
17 mei 2024
Antwoord van Hikeware
Hello Lena,
Thank you for your review! We're thrilled that the glasses provide good visibility and a comfortable fit for your active lifestyle. Your recommendation means a lot to us!
quick delivery and great value for…
quick delivery and great value for money. Ordered a pair of polarised sunglasses and they are ideal for driving.
17 mei 2024
Antwoord van Hikeware
Hi Ashley, thank you for your fantastic review! We're delighted to hear that you found the delivery quick and the product great value for money. It's wonderful to know the polarised sunglasses are ideal for your driving needs.
Fast delivery and great product looking…
Fast delivery and great product looking forward to testing them out in the sun
17 mei 2024
Antwoord van Hikeware
Hi Joseph, Thank you for your kind words! We're thrilled that you were satisfied with the fast delivery and are excited for you to test out your new product in the sun. We hope it meets all your expectations!
Great sunglasses!
The time between ordering and delivery was very prompt and the sunglasses came very well packaged. They come in a material case with a cleaning cloth which is very convenient for keeping them in my bag. I tried them this evening whilst driving and they were really good against the glare from the sun. They are comfortable to wear,sturdy and the design has a small logo on each side. The glasses are a good price and I would recommend them.
16 mei 2024
Antwoord van Hikeware
Hi Rachel. Thank you so much for your wonderful review! We're delighted to hear that you are pleased with the sunglasses and found them effective against glare while driving. It's great to know you appreciate the packaging and design. Your recommendation means a lot to us!
Very happy
Good service, speedy delivery and excellent product - couldn't ask for more than that.
1 mei 2024
Antwoord van Hikeware
Thank you so much for your kind words, Iain! We're delighted to know that you are satisfied with our service, delivery, and product quality. Your satisfaction is our top priority, and your feedback is greatly appreciated.
Great bag
Great bag, survived 2 weeks around Thailand. Being thrown in and out of trucks, on planes boats car trucks, smashed it. Water proof as found out the hard way. Water proof bag extra inside as well: helped with beach wear/
Jungle wear while travelling. Buckles straps no issues. Awesome bag
26 februari 2024
Antwoord van Hikeware
Wow, it sounds like your bag had quite the adventure in Thailand! We're thrilled it held up to the challenge and kept your belongings safe and dry through all the action. Thanks for sharing your experience, and we can't wait to hear about where you and our bag will go next!
Great service and the torches are very…
Great service and the torches are very good, great bright light and easy to charge
1 maart 2024
Antwoord van Hikeware
Thank you so much for your kind words! We're thrilled to hear the torches meet your expectations with their brightness and easy charging. It’s great to know they’re serving you well. We appreciate you taking the time to share your experience!
Also bought a pair of socks because the…
Also bought a pair of socks because the poles were rather great. I usually get quite sweaty feet on long walks but immediately these feel different to other socks I've had so far. They feel so lovely it's hard to explain.
12 februari 2024
Review zonder uitnodiging
Antwoord van Hikeware
Hi Michael, thanks for the review and we are so glad you're loving the socks!
Great all around experience
Great all around experience! Very easy transaction and quick delivery. Love the socks, very breathable and perfect for everyday or more active days. Would definitely recommend and may even buy some more for myself.
9 februari 2024
Review zonder uitnodiging
Antwoord van Hikeware
Thanks for the positive feedback! Thrilled you're enjoying the socks and had a smooth experience.
Hikeware socks
These socks arrived the following day. Nice socks . Worn on a 18 mile walk. No blisters. Long may they last . Great item . Many thanks
1 februari 2024
Antwoord van Hikeware
Hi Charlie, thank you so much for the review. We are thrilled to hear that they served you well on your 18 mile walk and are sure that they will last you many miles more! Thanks again!
Best torch weve ever used
Amazing product top quality and speedy delivery perfect for walking around the brecon beacon hills and other welsh mountains. Beat torch we've ever used very heavy duty and waterproof perfect usb charging saves scrambling around for battery's.
29 september 2023
Antwoord van Hikeware
Hello! Thank you so much for taking the time to leave us a review! We're thrilled to hear our torch has served you so well in the Brecon Beacons and other Welsh mountains! Team HikeWare
Merino wool socks great product
I’ve used hikeware a few times each product has been of great quality the merino socks have served me well today I did an 11 mile walk today and they are extremely comfy I didn’t want to take them off!!
16 januari 2024
Antwoord van Hikeware
Hi Joe, thank you for your review! We're glad to hear that our Merino wool socks were able to keep you comfortable during your 11 mile walk. We appreciate your recommendation and look forward to providing you with more high-quality products in the future. Happy hiking!
Top Quality Product
Probably the most comfortable socks I have ever owned. Great value and will definitely be ordering more. Delivery was extremely prompt and socks were well packaged.
12 december 2023
Review zonder uitnodiging
Antwoord van Hikeware
Hi Abi. Thank you for your review and kind words. We are glad to hear that you love the socks as much as we do! Thanks again!
Antwoord van Hikeware
Hi Rachel. Thank you leave us a review! We hope you enjoy your product! HikeWare
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.