Hillier Funeral Service Reviews 

219
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 2 van de 5 sterren

Unfortunately an error with the flowers and no apology given I emailed several times and was told it was our fault! What had started as a great experience ended on a very sour note. There was no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very helpful, efficient and understanding staff. Tolerant of the many changes we made to our requirements and very willing to help with advice and suggestions. I would recommend their services. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caring and supportive right from the telephone call to the main office and the referral to the Highworth office and being able to talk to Kelvin. Kelvin's home visit was very professional. I was pleas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Any personal loss is hard to deal with but with Hilliers you get such professional service from start to finish.my family has used them for decades and wouldn't use anyone else.to me they are the best... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Begrafenisondernemer
  2. Uitvaartcentrum

Geschreven door het bedrijf

Established in the 1920’s we are proud to be one of the oldest family businesses in Swindon and the surrounding area. Mark Hillier, together with his experienced staff, is dedicated to carrying out a personalised service to meet the individual wishes of each family. Every detail is considered with care when planning the funeral for your loved one.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

219 reviews

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3,8

Alle reviews

(219)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We were supported by Mike and his…

We were supported by Mike and his colleagues on the day of the funeral with compassion and the utmost of professionalism.

On behalf of myself and my family sincere thanks

17 januari 2022
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Krys for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Mike and the team will be pleased to hear your feedback. stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Excellent Service

Michael, John and their team at Hilliers gave such excellent, caring and professional support to our father early last year arranging our mothers funeral, that we did not hesitate to call them when sadly our father also passed away just before Christmas.
Again the support from John, attention to detail from the staff at the beautiful Chapel of Rest and Michael's smooth running of the day of the funeral all contributed to a first class send off for our Dad. Thank you.

14 januari 2022
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Alison for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times and to look after dad and his funeral arrangements. The team here are so pleased to hear that dad had a 1st class send off. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Highly recommended.

Hilliers provided us with an excellent service throughout. They make the whole thing very easy to arrange, and make you feel that you are getting a very personal service in what is a difficult time.

12 januari 2022
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Richard for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Rick Ockwell funeral

I would like to say that my sons funeral was everything that I wished for,
We gave him, with the help of Hilliers and the wonderful celebrant, a memorable send off.
I would like to thank all concerned for the help and support they gave me.
At a very difficult time.
.

3 januari 2022
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Alex for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times and to give your son a memorable send off. Stay safe and take. John

Beoordeeld met 5 van de 5 sterren

Consumate professionals

Hillier have provided a funeral for my mother and I returned to them for my father. they were professional, caring and efficient throughout. I was impressed from beginning to end how they seamlessly managed all parts of the service in a supportive way. This made a difficult task for me as easy as possible. It meant that my father received a fitting tribute and departure, whilst taking in to account all his relatives and their wishes.

30 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Angela for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. The team will be so grateful to hear your feedback. We are so pleased to hear that your father had a fitting tribute and departure. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Supportive, totally professional and dignified team.

We were so pleased to have chosen Hillier's to manage Mum's funeral. From beginning to end we experienced a very professional and respectful team who made everything run so smoothly for us and coordinated the Celebrant, Florist, Printers and Crematorium staff perfectly.
I would happily recommend this company.

30 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Steve for taking the time to leave such kind words. The whole team are so pleased to hear that everything went well and are so grateful of your feedback. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

First class professional service

First class professional, compassionate and prompt service. Thank you Hillier's for making a difficult time and process a lot easier.

17 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you for taking the time to leave such kind words. The team will be very grateful to hear your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Simply the best

My mum's funeral was basically planned by my mother. So was easy to get things done and add in some of our wishes the staff were awesome and reverent throughout from the planning onwards.
Hilliers aren't the cheapest but are the best

14 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Karen for taking the time to leave such kind words. The team will be thrilled to hear your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Professional and sympathetic

Professional and sympathetic. Lead us seamlessly throughout the whole process. Would highly recommend.

13 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Valerie for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Helpful and considerate

From the first time we got in contact with Hillier’s they were helpful and considerate. They explained the process and guidance right through to the day of the funeral.

12 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Patrizia for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Most helpful

Most helpful, respectful, and very accommodating when time was of an essence due to family coming from abroad. Highly recommended.

9 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Tracey for taking the time to leave such kind words. The team really appreciate your feedback. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Very good service

8 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Mandy for taking the time to leave us feedback. We really appreciate this. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Professional service

All staff were extremely professional and carried out their duty with a great deal of respect, nothing was too much trouble and made sad day so much more bearable.

6 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Linda for taking the time to leave such kind words. It has been our pleasure to support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Supportive & Excellent Service

Supportive & Excellent Service - From the moment we contacted Hillier Funeral Service we were shown nothing but support, kindness and respect, information was given in making our Dad's funeral a celebration of his life. Wonderful staff leading up to and on the day, thank you again from us all.

6 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Sarah for taking the time to leave such kind words. It has been our pleasure to support you through these difficult times and to ensure dad's service was a celebration of his life. The team are so grateful to hear your feedback. It is very much appreciated. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

***Total and utter perfection***

This review is almost two years after the event but we definitely wanted to give feedback as rarely do you find any company that is as faultless as Hilliers.
From the second the phone was answered, in our time of need, to the end of the funeral I can honestly say I have never known such utter professionalism.
Every member of staff we came into contact with was exceptionally courteous, totally understanding and extremely helpful - not to mention immaculately turned out.
It was abundantly obvious that customer service and care of the deceased was of paramount importance.
Having never had to think of planning a funeral, we were guided through every step of the way, options explained, advice given and thoughtful touches suggested.
Hilliers truly deliver outstanding customer service and were absolutely perfect in every way and we cannot thank them enough. We have recommended both Hilliers and Hugh Milsom, the celebrant, to many people and will continue to do so.

3 december 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Miss G for taking the time to leave such kind words, especially 2 years after the funeral. We really appreciate your feedback and the whole team will be so grateful to hear your kind words. It was our pleasure to help and support you through those very difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Kelvin and the Hilliers team were a huge help for us

Kelvin and the Hilliers team did a wonderful and consistently caring job of helping us to prepare from Mum's funeral. Throughout the process they were supportive, kind and very professional, which greatly helped to reduce any of the stress in organising for a difficult day. Many many thanks, David, Sue and Graham

29 november 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you David for taking the time to leave such kind words. It has been our pleasure to support you through these difficult times and to look after mum. Kelvin and the team will be very happy to hear your feedback. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

I would like to thank Nick and his team…

I would like to thank Nick and his team at Hillier Funeral Services for being incredibly sympathetic and enormously professional in this very difficult time organising my mother's funeral. Not having ever organised a funeral before, their patience and understanding was of great importance to me. I would highly recommend them. Thank you again.

24 november 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Jane for taking the time to leave such kind words. Nick and the team are truly grateful to hear that everything went well and that we could support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

A 5* respectful and professional service. Hillier’s go above and beyond.....

The team at Hillier’s provided a 5* service from the start.
My father’s passing was a slightly more complicated case, with him being repatriated from another country. This required much additional paperwork and effort to be made by Hillier’s, all of which was done in a timely manner and with great communication.
The funeral ran smoothly and I couldn’t have hoped for a better service.
Thank you 🙏🏽

23 november 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Kirstin for taking the time to leave such kind words. It has been our pleasure to help and support you through these extremely difficult times. The team will be very happy to hear to your feedback. We are so pleased to hear that everything ran smoothly. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

Hillier's arranged our Mum's funeral

Hillier's arranged our Mum's funeral. Nothing was too much trouble and they made the experience as easy as possible for us.
They were extremely professional in every way.

22 november 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you Theresa for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Beoordeeld met 5 van de 5 sterren

What a professional outfit

What a professional outfit. I dealt with Kyle for my Father’s funeral and he was friendly and proactive and nothing was too difficult. I liked Kyle. He liaised with the care home, the vicar, the florist as though they were part of his team. He guided us over how the day would pan out and made suggestions on timings and actions. He looked and acted the part on the day with his very smart morning coat and black cane. The whole thing from start to finish went smoothly and he had a marvellous sense of humour which lightened the tone when it was appropriate to do so. I would recommend them to anyone who wants to organise a stress free funeral.

21 november 2021
Review zonder uitnodiging
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Antwoord van Hillier Funeral Service

Thank you James for taking the time to leave such kind words. Kyle and the team wanted to make sure everything was right and fitting for your father's funeral. We wanted to make sure everything was as it should be and are very happy to hear your feedback and recommendation. Stay safe and take care. John

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