I have to say the service pre and post sales has been exemplary. When my fire pit developed a fault they (Ollie) were very attentive and sent replacement parts out free of charge straight away. I wo... Toon meer
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Olly and all the staff are very helpful, we had an issue with a purchase and it was sorted out straight away. They provide an excellent customer service. I would definitely recommend them.
Friendly staff in the showroom. Very informative on the products. Gave us time to have a look around and make our decision, helpful but not pushy. Got a delivery time/day which suited us, and we wer... Toon meer
Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Contactgegevens
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, Verenigd Koninkrijk
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
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I have purchased many items from Hills…
I have purchased many items from Hills with no concerns. They are very helpful and deliver on time and helpfull.
Easy to order
Top quality table set and perfect service from Hills
Was thinking of buying a dining set from another company online but it was the reviews of Hill's that swung it. Thrilled with the quality of the Solana set I ordered and the packaging and deliver was top notch. Can't fault the purchase and the experience with Hill's. Wish more companies wer like this.
Staff were very helpful and…
Staff were very helpful and knowledgeable in helping us making a choice on new conservatory furniture. We were given a 6 -8 week delivery and it actually arrived on 3.
Garden furniture
We were away the week after we purchased our garden furniture so hill's organised the delivery for the following week I had a text with the delivery window and another when they were 20 minutes away delivery men very helpful bringing it in the back gate
Assembly was fairly straightforward
There was an issue with one of the cushions for the stool but we took it back and was given a replacement overall great product and service
Absolutely superb service
Absolutely superb service! Rang for help on choosing the table & chairs & was given clear & cheerful help. Ordered on line & it all arrived the next day! Really nicely packaged, and the set is beautiful quality, just perfect!
Great service & really helpful customer service
Great service - ordered a Lifestyle Garden outdoor dining set on Tuesday. Received a call on Wednesday offering delivery Thursday or Friday. Super fast especially as they’re in Whitstable and we’re in Devon! Opted for yesterday. Table is set up and we’ve already sat outside for a meal! Thank you so much. Will recommend you to everyone 😊
Quick prompt delivery value for money
Great service from Hills
Great service from Hills. Good quality products at a reasonable price and delivered as and when they said they would be.
All the staff are friendly and helpful…
All the staff are friendly and helpful and you don’t feel pressurised to rush
Into buying something. Delivery is quick and the delivery staff are efficient and helpful.
Great communication & helpful staff
Great communication & helpful staff. Would Definately recommend & buy from you again in the future. Competitive prices & quick delivery too
Purchased 2 big sets of furniture
The warehouse was filled with lots of lovely garden furniture. It was hard to pick but after choosing our purchases they were able to give us advice on assembling and looking after the furniture. A delivery was arranged for less than a week and was delivered to the spots in the garden. We are more then happy with the furniture, it is good quality, robust and looks fantastic.
Friendly staff, good service
Friendly staff, good customer service. Only had to wait a couple of days for delivery. Delivery went smoothly. Very pleased with the Royal bar set and Bistro set.
Thanks
No dramas concerning issues with the furniture.
We purchased a table with four chairs and a bistro/coffee set. The furniture is fantastic but unfortunately there was an issue with three of the chairs and also a section on the table legs where the screw was not tightening in the thread. I contacted the store and explained the issues. I was dealt with in a professional and courteous manner and a delivery was immediately arranged to exchange the table part and chairs. There were certainly no dramas which makes a pleasant change.
The staff in the shop were very…
The staff in the shop were very helpful, the quality of the garden furniture is excellent it was just what I needed.
I would recommend Hills.
Great selection and super staff!
Super company to deal with great staff, really helpful and such a wide range of Garden Furniture spoilt for choice.
Great customer support.
Great customer support.
One of the chairs purchased was faulty but the team were very responsive and once the issue was clarified, a replacement was shipped. Thank you Tim!
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