I have to say the service pre and post sales has been exemplary. When my fire pit developed a fault they (Ollie) were very attentive and sent replacement parts out free of charge straight away. I wo... Toon meer
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Lees wat reviewers zeggen
Olly and all the staff are very helpful, we had an issue with a purchase and it was sorted out straight away. They provide an excellent customer service. I would definitely recommend them.
Friendly staff in the showroom. Very informative on the products. Gave us time to have a look around and make our decision, helpful but not pushy. Got a delivery time/day which suited us, and we wer... Toon meer
Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Contactgegevens
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, Verenigd Koninkrijk
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
4,9
Uitstekend
657 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Terrible company
Terrible company. False information. Delivery dumped on a driveway bolted to a pallet. Complete inconvenience and hassle DO NOT ORDER FROM THEM
28 mei 2026
Review zonder uitnodiging
Antwoord van Hills Home and Garden Ltd
We're sorry that you were dissatisfied with the delivery experience.
This item is delivered via a third-party pallet network due to its size and weight. As stated on our website and within our terms and conditions, pallet deliveries are made on a kerbside basis and pallets are not collected after delivery.
To ensure the table arrives safely and without damage, it is secured to a pallet framework with pallet wrapping during transit. While we appreciate that disposing of the pallet and wrapping may be inconvenient, this is standard practice for palletised deliveries of large items such as this.
We believe the delivery was carried out in accordance with the information provided prior to purchase and with the delivery service selected. However, we are always willing to discuss any concerns and assist customers wherever possible.
We value customer feedback and encourage prospective customers to review all of our feedback when making their assessment.
Good communication and very prompt…
Good communication and very prompt delivery, would purchase from HH&G again without question.
27 april 2026
Antwoord van Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you were happy with our communication and the speed of your delivery. It means a lot to hear that you’d happily shop with Hills Home and Garden again, and we look forward to welcoming you back in the future!
Great Furniture, Great Price
We looked around before finding this large warehouse with lots of stock very near to us. Guys in there very friendly and helpful. Free delivery was good too.
29 april 2026
Antwoord van Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you found us and were impressed with the amount of choice we have on display. It’s great to hear you found our team friendly and helpful too. Thank you for shopping locally with us, and we hope you enjoy your new furniture!
Antwoord van Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you were happy with the quality and value of your new furniture, as well as the service you received from us. We really appreciate your custom and hope you enjoy your new furniture!
Antwoord van Hills Home and Garden Ltd
Thank you for your review! We’re really pleased you felt well looked after throughout your experience with us. We really appreciate your custom and thank you for choosing Hills! - Ollie
Bistro set
Able to deliver on a day that suited me. Carried the furniture through to the garden aswell.
Lovely 2 seater bistro set.
12 mei 2026
Very helpful
Very helpful, had a small issue which they resolved quickly and professionally. Highly recommended. Very happy with the build quality. (4x3 pergola)
28 april 2026
Helpful unpressurised service
Helpful unpressurised service. I was divided as to which items I wanted and changed my mind the following day. They swapped my choice without fuss. Could not have been more obliging. Thank you Hills
1 april 2026
Great service, & beautiful furniture
Great service. Great communication.
And superbly set up and fitted .
Staff helpful, polite and friendly
8 mei 2026
Perfect Service
The warehouse had an amazing range of for future to look and try out. I
Staff were friendly and helpful with everything.
Purchased a suite and it was delivered earlier than expected.
An amazing company and have already recommended to our friends.
100% from start to finish. Thank you
28 april 2026
Outstanding products and service.
Our purchase of a garden table and four chairs are excellent quality and value. Very friendly and helpful staff in the warehouse. Delivery and assembly spot on time as promised. We could not be more pleased.
28 april 2026
Very friendly and helpful staff
21 april 2026
Great quality furniture
Great quality, great price and fabulous customer service 100% recommend this company.
22 april 2026
Conservatory Furniture. Helpful member of staff in store
Helpful member of staff in store, and when the furniture was delivered it was carried all the way around the house into the conservatory.
22 april 2026
Great product good communication…
Great product good communication delivered on time highly recommend company.
22 april 2026
Great experience purchasing pergola screens
Great experience purchasing pergola screens from Hills. The team was helpful and professional, and the screens are high quality, durable, and look fantastic. Installation was quick and hassle-free, and the delivery team were great. Very pleased with the result and would definitely recommend.
22 april 2026
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